Chennai Tamil Nadu Level software Jobs – 1810 Open Jobs Today

Engineer Desktop Support / Help Desk
Onx —Chennai, Tamil Nadu
- Azure
- Microsoft Outlook
- Computer Science
Fresher/ Starter- Software Developer
ZakApps —Chennai, Tamil Nadu
- Azure
- Java
- Master's degree
Software Engineer - Front End Developer
Ford Motor Company —Chennai, Tamil Nadu
- JavaScript
- Mentoring
- APIs
2d
Level 1 IT Support Engineer
Newgen Software —Chennai, Tamil Nadu
- Computer science
- Microsoft Outlook
- Software troubleshooting
Software Engineer Associate - CORE B
Siemens —Chennai, Tamil Nadu
- Full-time
1d
ADN-Staff-EMEIA NFS
EY —Chennai, Tamil Nadu
- Microsoft Word
- Spanish
- Microsoft Excel
Developer III - Software Engineering
UST —Chennai, Tamil Nadu
- SQL
- APIs
- Agile
Quick apply
Architect II - Software Testing
UST —Chennai, Tamil Nadu
- Azure
- Computer Science
- Java
Quick apply
Full Stack Developer /Junior Fullstack developer intern
Mega Mind Computing Solutions P Ltd —Chennai, Tamil Nadu
- From ₹96,000 a year
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
Software Engineer – Commodity Engineer
KinnectoHR —Chennai, Tamil Nadu
- Up to ₹20,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- Software development
Quick apply
15h
Software Engineer- AI Engineer
Recruise —Chennai, Tamil Nadu
- Full-time
- Java
- Master's degree
- Databases
Quick apply
5h
Front- End Developer
Liquidity Services, Inc. —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
Specialist I - Software Engineering
UST —Chennai, Tamil Nadu
- Azure
- Oracle
- DevOps
Quick apply
Software Engineer
OEConnection —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Health insurance
Associate Software Engineer
KLA —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
Custom Software Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Staff Engineer - Python & Django
Ottimate —Chennai, Tamil Nadu
- ₹50,00,000 - ₹90,00,000 a year
- Full-time
- Remote
- Bachelor's degree
- Communication skills
- Python
- Health insurance
- Paid time off
Quick apply
SOFTWARE ENGINEER II
PDI Technologies —Chennai, Tamil Nadu
- Full-time
- Azure
- Software troubleshooting
- DevOps
Quick apply
Graduate Trainee Engineer
ameinar international pvt ltd —Chennai, Tamil Nadu
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Electrical experience
- Health insurance
- Life insurance
Quick apply
AI/ML Engineer
Qualcomm —Chennai, Tamil Nadu
- Azure
- Computer Science
- Engineering

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Engineer Desktop Support / Help Desk

Onx -
Chennai, Tamil Nadu

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Job details

Qualifications

TCP
ITIL Certification
Azure
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
CCNA
Windows
Technical support
DHCP
Analysis skills
Bachelor's degree
DNS
ServiceNow
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

Job Title: P1 Engineer-Desktop Support/ Help desk

Job Purpose:

The P1 Engineer – Desktop Support / Help Desk is responsible for providing advanced first-line technical support and service request fulfillment for end users across supported business applications, systems, and infrastructure services. This role independently diagnoses and resolves technical issues, ensures adherence to service level agreements (SLAs), and serves as an escalation point for junior service desk personnel. The engineer is expected to contribute to process improvements, knowledge management, and overall service excellence while maintaining a high level of customer satisfaction.

Essential Functions:

Provide advanced Level 1 technical support for hardware, software, operating systems, network connectivity, and business applications.
Diagnose and resolve incidents and service requests independently while meeting established SLAs.
Perform detailed troubleshooting and root cause identification for recurring user issues.
Manage incident ownership from initiation through resolution and closure.
Escalate complex or unresolved issues to Level 2 support teams with complete troubleshooting documentation.
Support account administration activities including password resets, access management, and user provisioning/deprovisioning.
Monitor service desk queues and prioritize incidents based on business impact and urgency.
Participate in major incident bridge calls and provide user communication updates as required.
Create, update, and maintain knowledge base articles, SOPs, and troubleshooting documentation.
Assist in onboarding and mentoring junior service desk associates.
Identify opportunities for automation, process optimization, and service improvement.
Ensure compliance with ITIL processes including Incident, Request, Problem, and Change Management.
Generate and maintain accurate ticket documentation, work notes, and customer communications.
Collaborate with infrastructure, application, security, and network teams to facilitate issue resolution.
Contribute to operational reporting and service quality initiatives.

Education & Certifications:

Diploma/Graduate / Professional degree in computer science, Information Technology, Electronics, or related discipline.
ITIL Foundations Certification, CCNA preferred.
Microsoft Fundamentals, Azure Fundamentals, CompTIA A+, Network+, or equivalent certifications preferred.

Experience:

3-6 years of experience in technical support, NOC or service desk environment.

Special Knowledge, Skills, and Abilities:

Technical Skills

Strong understanding of Windows operating systems and desktop troubleshooting.
Knowledge of Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
Basic understanding of Active Directory, Group Policies, and user account management.
Understanding of networking fundamentals including DNS, DHCP, VPN, TCP/IP, and Wi-Fi troubleshooting.
Familiarity with endpoint management and remote support tools.
Experience using ITSM tools such as ServiceNow.

Professional Skills

Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to handle multiple priorities in a fast-paced environment.
Strong customer service orientation and stakeholder management skills.
Ability to work independently with minimal supervision.
Effective documentation and knowledge-sharing capabilities.
Ability to mentor and guide junior team members.

Apply Now

Refine Your Search

level software jobs in chennai tamil nadu

Engineer Desktop Support / Help Desk

Fresher/ Starter- Software Developer

Software Engineer - Front End Developer

Level 1 IT Support Engineer

Software Engineer Associate - CORE B

ADN-Staff-EMEIA NFS

Developer III - Software Engineering

Architect II - Software Testing

Full Stack Developer /Junior Fullstack developer intern

Software Engineer – Commodity Engineer

Software Engineer- AI Engineer

Front- End Developer

Specialist I - Software Engineering

Software Engineer

Associate Software Engineer

Custom Software Engineer

Staff Engineer - Python & Django

SOFTWARE ENGINEER II

Graduate Trainee Engineer

AI/ML Engineer

I want to receive the latest job alerts for level software in chennai tamil nadu

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