Hebbal Kempapura Bengaluru Karnataka Specialist workforce strategy Jobs – 239 Open Jobs Today

Specialist- Workforce Strategy
London Stock Exchange Group —Bengaluru, Karnataka
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Accenture —Bengaluru, Karnataka
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Radancy —Bengaluru, Karnataka
- Hybrid work
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- English
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Workforce Planning Specialist - Senior Associate
State Street —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Human resources
- Communication skills
Commercial Contract Management Specialist
Vodafone —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Internal Communications Specialist
Paychex —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
Sr Proj Mgmt Specialist
Honeywell —Bengaluru, Karnataka
- Full-time
Onboarding Specialist
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Sourcing Specialist
Quest Global —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Recruiting
- Organisational skills
Quick apply
2d
Workforce Staffing Specialist, WFS APAC
ASSPL - Karnataka —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Specialist Purchasing
SITA Switzerland Sarl —Bengaluru, Karnataka
- Full-time
- Remote
- Spanish
- Engineering
- English
- Work from home
Senior Specialist – Personalization & Journey Orchestration
Labcorp —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Marketing
- SQL
- Analysis skills
- Flexible schedule
Learning Operations Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- English
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Associate Business Support Specialist
Boeing —Bengaluru, Karnataka
- Management
- English
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1d
Record to Report Ops Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
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Sourcing Specialist
Zillow.com —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Senior Solution Identity Specialist-Governance
Okta —Bengaluru, Karnataka
- Remote
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Specialist Global WFM
Sagility —Bengaluru, Karnataka
- Microsoft Excel
- Project management
- Bachelor's degree
Senior Specialist – GP CoE (S2C Operations)
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Oracle
- Microsoft Outlook
- Health insurance
Associate Director | GBS Strategy & Ops | Bengaluru | Finance Transformation
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Specialist- Workforce Strategy

London Stock Exchange Group -
Bengaluru, Karnataka

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Job details

Full-time

Benefits

Health insurance

Qualifications

Power BI
Data modelling
Finance
SQL
Database management
Customer relationship management
Data analytics
Workforce management
Leadership
Communication skills

Full job description

The Workforce Strategy team delivers data-driven insights, analytics, and services to ensure Customer Operations maintains optimal staffing levels to meet business demands. This role provides actionable intelligence to delivery teams across areas such as forecasting and planning, operational efficiency, headcount management, and workspace utilization. Additionally, it serves as a critical liaison between Customer Operations, Human Resources, and Finance, enabling alignment and informed decision-making.

Responsibilities:

Forecasting & Capacity Planning

Develop detailed and accurate headcount capacity plans (long-term/short-term) to be shared with the Finance and Operations teams for budgeting purposes
Workforce Planner will be Responsible to deliver the forecasting for the number of interactions, processing time, shrinkage, attrition and/or other required metrics and input management process by use of statistical forecasting models and analysis.
Responsible for the capacity and staffing of one or more accounts, providing guidelines and directions for the schedule creation.

Reporting & Analytics

BI and Data analytics
Expertise in Power BI tool
Good knowledge of database management and data modelling
Expertise in DAX, SQL, and other analytical tools

Efficiency Tracking

Provide robust measures of efficiency/productivity for each major business delivery team function
Identify Areas of opportunities and work with Operations, Reporting and Workflow teams to address the inefficiencies

Scheduling

Scheduling and shift optimization for Customer Support roles

Partner Engagement

Work closely with Operations team, HR and Finance partners to ensure Workforce Planning meets the business needs
Develop and maintain internal control, setting benchmarks and giving feedback on data performance and recommended actions.
Develop and produce performance information to advise, engage and influence various levels of operational management based on the Power BI dashboards with performance reports

Qualifications:

Minimum of 8 years of experience in Workforce Management, including prior expertise in capacity planning
Proven experience in running a workforce management program, delivering resourcing plans for a variety of support and back-office processing functions.
Deep understanding of Capacity plan build, scheduling, workforce planning, tools and methodology
Ability to create executive summaries that deliver a clear, compelling narrative of actionable insights and performance outcomes
Must have Power Bi expertise
Excellent database leadership skills
Should have good analytical, Interpersonal & Problem-Solving skills.
Understanding of business processes improvement and methods of working
Exceptional communication, customer management skills and experience partnering with senior business leaders
Experience working in a highly sophisticated global matrix environment
Excellent planning, administration and organization skills
Proven ability to perform effectively under high-pressure situations and meet tight deadlines.
Capable of independently managing tasks with minimal oversight; a proactive self-starter who quickly adapts to evolving requirements.

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Apply Now

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