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Delivery Manager

Corporater -
Thoraipakkam, Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

BCS
Management
Computer Science
Waterfall
Enterprise Software
English
Performance management
Master's degree
Bachelor's degree
Agile
Business Administration
SaaS
MBA
Project leadership
Communication skills
Pre-sales
Information Technology

Full job description

Delivery Manager – Global Services Center

Location: Chennai, India
Department: Global Services Center (GSC)
Reporting to: Sivakumaran Venkatraman / Mahesh Mahale

About the Role

Corporater is looking for an experienced Delivery Manager to join our Global Services Center in Chennai.

This is a hybrid leadership role combining people management, regional delivery ownership, and high-level technical guidance. You will lead a team of approximately 10–12 consultants and be accountable for the successful delivery of projects within a designated region.

The position sits between the traditional responsibilities of a Project Manager and a Solution Architect. You will not be expected to act as a deeply specialized technical architect; however, you must have the experience and confidence to guide solution delivery, address complex challenges, and ensure that projects meet client expectations.

You will work closely with regional delivery teams, project managers, solution architects, product teams, and other global stakeholders to ensure consistent delivery excellence and further strengthen the contribution of our offshore delivery organization.

What You’ll Do

People Leadership and Development

Lead and manage a team of approximately 10–12 consultants, supporting their engagement, performance, and professional development.
Set clear expectations and provide regular coaching, feedback, and guidance.
Conduct performance reviews and create individual development and career growth plans.
Support the Delivery Head and PMO in planning and allocating resources across multiple projects.
Help optimize team capacity, utilization, and delivery effectiveness.
Foster a collaborative, innovative, accountable, and customer-focused team culture.

Regional Delivery Leadership

Act as the primary point of accountability for delivery outcomes within your designated region.
Work closely with regional stakeholders to define project scope, delivery plans, timelines, and resource requirements.
Ensure projects are delivered on time, within agreed budgets, and in line with client requirements and quality standards.
Monitor delivery progress and proactively address risks, dependencies, and potential obstacles.
Serve as an escalation point for complex delivery and technical challenges.
Maintain transparency and clear communication across local, regional, and global stakeholders.

Technical Guidance and Solution Support

Provide high-level technical direction and solution-design guidance for Corporater implementations.
Support consultants in translating business requirements into effective and scalable solutions.
Act as a bridge between consultants, solution architects, product teams, and regional stakeholders.
Help resolve technical and delivery-related challenges without losing sight of the client’s business objectives.
Ensure that implementation approaches align with Corporater’s product roadmap, delivery standards, and established best practices.

Customer Success and Business Growth

Build trusted relationships with clients and regional stakeholders.
Maintain a strong focus on customer satisfaction, business value, and long-term client success.
Identify opportunities to expand the involvement and capabilities of the GSC team in regional projects.
Support pre-sales activities by contributing delivery expertise, solution insights, and knowledge of offshore capabilities.
Help position the GSC as a reliable, scalable, and value-adding delivery partner.

Delivery Excellence and Continuous Improvement

Contribute to the development and implementation of standardized delivery processes, frameworks, tools, and templates.
Monitor key delivery metrics, including customer satisfaction, utilization, project velocity, quality, and delivery performance.
Use data and delivery insights to identify opportunities for continuous improvement.
Proactively identify project and operational risks, escalate where appropriate, and implement effective mitigation plans.
Promote knowledge sharing, innovation, and consistent delivery practices across teams and regions.

What We’re Looking For

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; an MBA or relevant postgraduate qualification would be an advantage.
At least 10 years of experience in IT consulting, enterprise software, or SaaS implementation and delivery.
A minimum of three years’ experience in a delivery leadership, project leadership, or comparable people-management role.
Demonstrated experience leading small to mid-sized consulting or delivery teams.
Experience managing complex client projects within a global or matrix organization.
Strong understanding of enterprise SaaS platforms; experience with GRC, BPM, performance management, or related business applications would be highly advantageous.
Knowledge of both Agile and Waterfall delivery methodologies.
A sound understanding of solution-design principles and enterprise software implementation.
Proven stakeholder-management skills, including experience working with clients and cross-functional global teams.
Strong communication, leadership, analytical, and problem-solving abilities.
The ability to balance technical oversight, people leadership, client expectations, and commercial priorities.
Excellent written and spoken English.

Experience with the Corporater platform or a comparable enterprise performance and GRC solution would be an advantage but is not essential.

The Personal Qualities We Value

You are a versatile leader who is comfortable wearing several hats: people manager, delivery strategist, client partner, and technical guide.

You are:

Customer-centric and committed to delivering measurable value.
Strategic in your thinking but willing to be hands-on when required.
Comfortable taking ownership and being accountable for delivery outcomes.
A strong collaborator who can influence stakeholders across functions, cultures, and geographical locations.
Calm and solution-oriented when dealing with complexity or escalations.
Passionate about developing people and creating high-performing teams.
Results-driven, with a strong interest in process improvement, innovation, and operational excellence.

Why Join Corporater?

At Corporater, you will join an international organization that delivers enterprise solutions to customers worldwide. You will work with talented colleagues across regions and functions while playing an important role in the development of our Global Services Center in Chennai.

This position offers the opportunity to shape delivery practices, develop consultants, strengthen global collaboration, and directly influence the success of our client implementations.

If you are an experienced delivery leader who enjoys combining people leadership, customer engagement, and technical oversight, we would be delighted to hear from you.

Apply today and help us strengthen delivery excellence across Corporater’s global organization.

How to Apply

Ready to shape delivery excellence and lead talented consultants at Corporater?

Apply now by submitting your résumé and a brief cover letter through our recruitment portal. Please note that applications submitted by email will not be accepted.

Contact:
Jude Bruno, Manager – HR & Operations (Chennai)
+91 994 1007 768

Important Note

️ We conduct all recruitment in-house and do not accept candidate submissions or CVs from recruitment agencies.

Apply Now

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