Job Title: Business Analyst
Experience: Minimum 3 Years
Employment Type: Full-Time
Department: Business Analytics / Strategy / Operations
Location: Indore
Reporting To: Business Head / Senior Management
About the Role
We are looking for an experienced and analytical Business Analyst with a minimum of 3 years of relevant experience to join our team. The ideal candidate will be responsible for understanding business requirements, analyzing data and processes, identifying business opportunities, and providing actionable insights to support strategic and operational decision-making.
The candidate should have strong analytical and problem-solving skills, excellent communication abilities, and the capability to work closely with business teams, management, operations, technology, and other stakeholders.
Key Responsibilities1. Business & Requirement Analysis
- Understand business objectives, processes, challenges, and requirements from various stakeholders.
- Gather, analyze, document, and validate business requirements.
- Translate business requirements into clear functional requirements and actionable deliverables.
- Identify gaps between current processes and desired business outcomes.
- Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and requirement specifications where required.
- Conduct requirement-gathering meetings and stakeholder discussions.
2. Data Analysis & Reporting
- Collect, analyze, and interpret business and operational data.
- Identify trends, patterns, gaps, risks, and opportunities from available data.
- Develop and maintain business reports, dashboards, and MIS.
- Prepare regular and ad-hoc reports for management.
- Track and analyze key business performance indicators and KPIs.
- Convert complex data into meaningful business insights and recommendations.
- Support management with data-driven decision-making.
3. Process Improvement
- Analyze existing business processes and identify areas for improvement.
- Identify inefficiencies, bottlenecks, duplication of work, and operational gaps.
- Recommend process optimization and automation opportunities.
- Work with relevant teams to implement process improvements.
- Monitor the effectiveness of implemented changes and measure business impact.
- Develop process maps, workflows, SOPs, and documentation when required.
4. Stakeholder Management
- Work closely with business teams, operations, finance, sales, technology, and senior management.
- Act as a bridge between business stakeholders and technical/functional teams.
- Clearly communicate business requirements, findings, and recommendations.
- Manage stakeholder expectations and ensure requirements are properly understood.
- Participate in meetings, workshops, reviews, and project discussions.
5. Business Performance & KPI Analysis
- Define and monitor business KPIs in coordination with management.
- Analyze performance against targets and historical trends.
- Identify reasons for performance gaps and recommend corrective actions.
- Prepare management dashboards and performance summaries.
- Provide actionable insights to improve productivity, revenue, cost efficiency, and operational performance.
6. Project & Change Management Support
- Support business and technology projects from requirement gathering through implementation.
- Assist in project planning, documentation, testing, and implementation.
- Coordinate with cross-functional teams to ensure timely completion of deliverables.
- Participate in User Acceptance Testing (UAT).
- Identify and report issues, gaps, and deviations during project implementation.
- Support change management and post-implementation reviews.
7. Documentation
- Maintain accurate documentation of business requirements and processes.
- Prepare meeting minutes, requirement documents, process flows, reports, dashboards, and analytical presentations.
- Ensure business documentation remains updated as processes change.
Required Skills & Qualifications
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, Statistics, Data Analytics, or a related field.
- Minimum 3 years of experience as a Business Analyst, Business Data Analyst, Process Analyst, Operations Analyst, or similar role.
- Strong analytical and problem-solving skills.
- Excellent knowledge of MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, charts, formulas, and data analysis.
- Experience with Power BI/Tableau or other BI tools will be an advantage.
- Strong understanding of business processes and KPI analysis.
- Good understanding of requirement gathering and documentation.
- Excellent written and verbal communication skills.
- Strong presentation and stakeholder management skills.
- Ability to convert business problems into practical and data-driven solutions.
- Strong attention to detail and ability to manage multiple priorities.
Preferred Technical Skills
Candidates with experience in the following tools/technologies will be preferred:
- Advanced MS Excel
- Power BI / Tableau
- SQL – basic to intermediate knowledge
- MS PowerPoint
- Business intelligence and reporting tools
- Data visualization
- Process mapping/documentation tools
- CRM/ERP systems
Key Competencies
- Analytical Thinking
- Business Acumen
- Problem Solving
- Data Interpretation
- Critical Thinking
- Decision-Making
- Communication Skills
- Stakeholder Management
- Process Improvement
- Project Coordination
- Attention to Detail
- Time Management
- Presentation Skills
Key Performance Indicators (KPIs)
The performance of the Business Analyst may be evaluated based on:
- Accuracy and timeliness of business reports and analysis.
- Quality and usefulness of business insights provided.
- Improvement in business processes and operational efficiency.
- Successful completion of analytical and business projects.
- Reduction of process gaps and operational inefficiencies.
- Stakeholder satisfaction.
- Accuracy of KPI and performance tracking.
- Contribution toward cost optimization, productivity improvement, and business growth.
- Timely completion of assigned projects and deliverables.
What We Are Looking For
We are looking for a proactive, analytical, and business-oriented professional who can go beyond preparing reports and actively contribute to solving business problems.
The ideal candidate should be comfortable working with data, interacting with multiple stakeholders, understanding business challenges, and presenting clear recommendations to management.
Experience Level: 3+ Years
Education: Graduate / Postgraduate in a relevant field
Notice Period: [Immediate / 15 / 30 / 60 Days – as applicable]
Pay: ₹300,000.00 - ₹1,221,219.29 per year
Work Location: In person
