Kaladi Kerala Hospital receptionist Jobs – 2 Open Jobs Today

Hospital Receptionist
MAGJ Hospital Mookkannoor —Angamali, Kerala
- From ₹15,000 a month
- Weekend availability
- MSW
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
Front Office Executive (Receptionist)
Tesla scans and healthcare —Kizhake Chalakudi, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Paid time off
Quick apply

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Hospital Receptionist

MAGJ Hospital Mookkannoor -
Angamali, Kerala

Quick apply

Job details

Full-time
From ₹15,000 a month

Benefits

Paid time off
Paid sick time

Qualifications

MSW
MHA
Customer service
Call center experience
English
Information Systems
Microsoft Office
Administrative experience
Bachelor's degree
Data entry
Typing
Billing
Communication skills
Hospital experience
Photocopying

Full job description

Position: Patient Care Coordinator
Department:
Front Office / Patient Services
Location:

MAGJ HospitalReporting To: Operations ManagerJob Summary

The Patient Care Coordinator is responsible for ensuring a smooth and efficient patient experience by coordinating reception, call center, billing, and admission services. The role serves as a key point of contact for patients and their families, providing assistance from registration through discharge while maintaining high standards of customer service.

Key ResponsibilitiesReception & Patient Registration

Welcome and assist patients and visitors in a courteous and professional manner.
Register patients and maintain accurate patient records in the hospital information system.
Verify patient information and update records as required.
Guide patients regarding consultations, investigations, and hospital services.

Call Center Management

Attend incoming calls and respond to patient inquiries promptly.
Schedule, reschedule, and confirm appointments.
Coordinate with doctors and departments regarding appointment availability.
Handle patient complaints and escalate issues when necessary.

Admission Coordination

Facilitate inpatient admissions and room allocations.
Complete admission documentation and obtain necessary approvals.
Coordinate with nursing units, doctors, and other departments for smooth admission and discharge processes.
Provide patients and attendants with information regarding hospital policies and procedures.

Billing & Insurance Coordination

Prepare and process patient bills accurately and timely.
Collect payments and issue receipts.
Coordinate with insurance/TPA departments for approvals and claim-related documentation.
Ensure compliance with hospital billing policies and procedures.

Patient Care & Customer Service

Act as a liaison between patients and hospital departments.
Address patient concerns and ensure timely resolution.
Maintain a patient-friendly environment and promote patient satisfaction.
Assist patients and attendants with service-related queries.

Administrative Responsibilities

Maintain departmental records and reports.
Ensure confidentiality of patient information.
Prepare daily, weekly, and monthly reports as required.
Support quality improvement initiatives and accreditation requirements.

Qualification & Experience

Bachelor's Degree in any discipline (Hospital Administration preferred).
1–3 years of experience in healthcare, front office, billing, admissions, or customer service.
Freshers with excellent communication skills may also be considered.

Skills Required

Excellent communication and interpersonal skills.
Customer service orientation.
Knowledge of hospital billing and admission procedures.
Proficiency in MS Office and Hospital Information Systems (HIS).
Ability to multitask and work under pressure.
Strong organizational and problem-solving skills.

Working Conditions

Willingness to work in shifts, including weekends and holidays, as per hospital requirements.
Ability to interact effectively with patients, attendants, doctors, and hospital staff.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

Paid sick time
Paid time off

Language:

English (Required)

Work Location: In person

Quick apply

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