Konnagar West Bengal Desk agent Jobs – 8 Open Jobs Today

Travel Desk Executive / Asst Manager (Online Travel Portal)
PMS INNOVATION SOLUTIONS —Kolkata, West Bengal
- ₹15,079.80 - ₹25,000.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Front Desk Coordinator - Real Estate company
MUKTI GROUP —Ballygunge, Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
- Paid time off
Quick apply
Front Desk Executive
Economical Research & Management —Kolkata, West Bengal
- Customer service
- English
- Microsoft Office
Travel Desk Executive / Asst Manager (Online Travel Portal-UNXGO)
PMS INNOVATION SOLUTIONS —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Senior Executive - Hospitality
PS Group —Kolkata, West Bengal
- ₹20,000 - ₹32,000 a month
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
- Health insurance
Quick apply
Senior Sales Executive
Say rooms and homes —Kolkata, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Travel
- Business Administration
Quick apply
6d
App Automation Eng Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting

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Front Desk Coordinator - Real Estate company
MUKTI GROUP —Ballygunge, Kolkata, West Bengal
Greet clients, handle walk-in inquiries, and direct them to the appropriate agent. Coordinate with Department: 3 years (Required).
₹25,000 - ₹30,000 a month
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Travel Desk Executive / Asst Manager (Online Travel Portal)

PMS INNOVATION SOLUTIONS
Kolkata, West Bengal

Quick apply

Job details

Permanent | Full-time
₹15,079.80 - ₹25,000.00 a month

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Hospitality
Microsoft Excel
Tourism
Customer service
Upselling
Bachelor's degree
Hospitality Management
Business Administration
Amadeus
Communication skills
Negotiation
Hotel experience
Travel planning

Full job description

Travel Desk Executive / Assistant Manager (Online Travel Portal)

Company: UNXGO Travel Services

Location: Kalikapur, Madurdaha, Kolkata – 700107

Employment Type: Full-Time

Salary: ₹15,000 – ₹25,000 per month (Based on Experience)

Experience: 1–5 YearsIndustry: Travel & Tourism / Online Travel Agency (OTA)

Job Summary

UNXGO Travel Services is looking for a dynamic and customer-focused Travel Desk Executive / Assistant Manager to manage travel bookings, customer support, online travel portal operations, and vendor coordination. The ideal candidate should have experience in the travel industry, excellent communication skills, and knowledge of flight, hotel, holiday, and transport booking operations.

Key Responsibilities1. Customer Travel Assistance & Booking Management

Handle domestic and international travel bookings including flights, hotels, holiday packages, visa assistance, and transportation services.
Assist customers with travel planning and itinerary preparation.
Coordinate with airlines, hotels, DMCs, transport providers, and travel vendors for confirmations, rates, and availability.
Process booking modifications, cancellations, refunds, rescheduling, and travel-related requests.
Ensure timely communication and resolution of customer queries.
Provide exceptional customer service throughout the travel journey.

2. Online Travel Portal (OTA) Operations

Manage daily operations of the online travel portal.
Upload and update travel packages, hotel inventory, promotional offers, pricing, and availability.
Monitor booking flow, payment status, vendor confirmations, and customer records.
Coordinate with technical and support teams for portal updates and issue resolution.
Ensure accurate content, pricing, and inventory management on the portal.
Generate daily, weekly, and monthly booking reports.

3. Client Relationship Management & Sales Coordination

Build and maintain strong relationships with customers, travel agents, and corporate clients.
Handle inbound travel inquiries through phone, email, WhatsApp, website, and social media channels.
Convert inquiries into confirmed bookings through effective sales and customer engagement.
Achieve individual and team sales targets.
Follow up with prospective clients and maintain a healthy sales pipeline.
Identify upselling and cross-selling opportunities for travel products and services.

4. Vendor & Hotel Partner Coordination

Develop and maintain relationships with hotel partners, airlines, transport providers, and destination management companies.
Negotiate competitive rates, special offers, and contract terms.
Ensure smooth coordination between customers and vendors.
Monitor vendor performance and service quality.
Resolve operational issues related to bookings and supplier services.

5. Reporting & Administration

Maintain accurate booking records and customer databases.
Prepare sales, booking, and operational reports.
Support management with business development and operational planning activities.
Ensure compliance with company policies and travel industry standards.

Required Qualifications

Bachelor's Degree in Tourism, Hospitality, Business Administration, or related field.
Minimum 1–5 years of experience in Travel Agency, OTA, Tour Operations, or Hospitality Industry.
Strong understanding of domestic and international travel operations.
Experience in flight, hotel, holiday package, and transport booking management.

Additional Skills Preferred

Knowledge of GDS Systems: Amadeus, Galileo, or Sabre.
Experience handling OTA platforms and online travel portals.
Strong communication, negotiation, and customer service skills.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Experience with CRM software and booking management systems.
Ability to work under pressure and manage multiple bookings simultaneously.
Sales-oriented mindset with excellent relationship-building skills.

What We Offer

Attractive Salary Package
Performance-Based Incentives
Career Growth Opportunities
Professional Training & Development
Friendly and Dynamic Work Environment
Exposure to Domestic & International Travel Operations

How to Apply

Interested candidates may send their updated resume to:

Email: [email protected]

Contact: 9811130072 | 9147375515

Office Address:
UNXGO Travel Services
Kalikapur, Madurdaha, Near Anandapur Police Station,
Kolkata – 700107

Join UNXGO and be a part of a growing travel company delivering exceptional travel experiences across India and beyond.

Pay: ₹15,079.80 - ₹25,000.00 per month

Work Location: In person

Quick apply

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desk agent jobs in konnagar west bengal

Travel Desk Executive / Asst Manager (Online Travel Portal)

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Travel Desk Executive / Asst Manager (Online Travel Portal-UNXGO)

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