Madurai Tamil Nadu Customer relationship executive (cre) Jobs – 3 Open Jobs Today

Customer Relationship Executive (CRE)
Eibs Global —Madurai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- CRM software
- Computer Science
- Microsoft Office
Quick apply
10d
Business Development Executive (BDE) / Customer Relationship Executive (CRE)
Digicare infotech —Madurai, Tamil Nadu
- ₹8,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- Computer skills
Quick apply
3h
Customer Relationship Executive
Sathyam Group of Companies., Madurai —Madurai, Tamil Nadu
- ₹12,000 - ₹20,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply

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Business Development Executive (BDE) / Customer Relationship Executive (CRE)
Digicare infotech —Madurai, Tamil Nadu
We are looking for an enthusiastic and confident Customer Relationship Manager / Telecaller to communicate with potential and existing clients, generate…
₹8,000 - ₹15,000 a month
Quick apply
3h

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Customer Relationship Executive (CRE)

Eibs Global
Madurai, Tamil Nadu

Quick apply

Job details

Full-time
₹15,000 - ₹25,000 a month
10 days ago

Benefits

Provident Fund

Qualifications

CRM software
Computer Science
Microsoft Office
Bachelor's degree
Customer support
Communication skills

Full job description

Job Summary:

We are looking for a proactive and customer-focused Customer Relationship Executive with 2+ years of experience in the IT industry. The ideal candidate will handle customer queries, provide technical/non-technical support, and ensure excellent service delivery to maintain high customer satisfaction.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Troubleshoot and resolve basic IT-related issues or escalate them to the technical team when necessary.
Provide accurate information about products, services, and software applications.
Maintain detailed logs of customer interactions in CRM tools.
Work closely with cross-functional teams to ensure seamless support and issue resolution.
Follow up with customers to ensure their issues are resolved and they're satisfied with the service.
Identify common issues and suggest process or product improvements.
Meet daily/weekly/monthly performance metrics and service quality standards.

Required Skills & Qualifications:

Bachelor’s degree in IT, Computer Science, or related field (preferred).
3+ years of experience in customer support, preferably in an IT or SaaS environment.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical thinking abilities.
Proficient in using CRM tools, ticketing systems, and Microsoft Office Suite.
Ability to handle pressure and multitask in a fast-paced environment.
Willingness to work in rotational shifts if required.

About EIBS (Elysium Intelligence & Business Solutions): EIBS delivers comprehensive IT solutions that drive business efficiency and innovation. We specialize in software development, digital transformation, and data analytics, helping businesses stay ahead of the competition through advanced technology and strategic insights. EIBS focuses on scalable, secure, and sustainable solutions to improve decision-making and productivity. With expert consultants, we ensure seamless integration of systems and processes.

Why Join Us?

Work with a team of talented and passionate professionals in a collaborative environment.
Exposure to cutting-edge technologies and industry best practices.
Career growth opportunities and continuous learning programs.
A culture that values innovation, creativity, and employee well-being.
Competitive compensation and benefits package.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

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customer relationship executive (cre) jobs in madurai tamil nadu

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