Remote Sr. client success manager Jobs – 62 Open Jobs Today

Sr. Client Success Manager
Infinity Business Solutions —Remote
- ₹40,000 - ₹45,000 a month
- Full-time
- Remote
- Management
- Master's degree
- Project management
- Work from home
Sr. Manager, Revenue Operations (Support)
HighLevel —Remote
- Remote
- Master's degree
- APIs
- Business Administration
12d
Employee Relations Manager
Bright Vision Technologies —Remote
- Full-time
- Remote
- Bachelor's degree
- Human resources
- Recruiting
19h
Contracts Manager
Norstella —Remote
- Full-time
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- Engineering
- English
- Microsoft Office
- Health insurance
12d
Key Account Manager – Talent Advisory & Growth
Weekday —Remote
- ₹6,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Databases
- Recruiting
- AI
Quick apply
Product Manager
Optimiser —Remote
- Up to ₹20,00,000 a year
- Full-time
- Remote
- English
- Microsoft Office
- Project management
- Work from home
Quick apply
Regional Manager - Elite Vertical
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
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Business Development Manager (Remote – UK Shift)
IndiNIte LTD. —Remote
- ₹24,080.23 - ₹30,400.74 a month
- Part-time
- Remote
- English
- Business development
- Marketing
- Work from home
- Flexible schedule
Quick apply
Sr. Manager, Cloud Product
MNJ Software —Remote
- Full-time
- Remote
- Marketing
- English
- Administrative experience
- Work from home
Manager Digital Transformation
Jabil Circuit —Remote
- Full-time
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- Sales
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Senior Business Development Manager – International B2B
PanApps —Remote
- Full-time
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- Business development
- Communication skills
- Negotiation
- Work from home
Business Development Manager
Innoease Solutions —Remote
- ₹3,00,000 - ₹6,00,000 a year
- Part-time
- Remote
- Sales
- Business development
- Project management
- Work from home
Regional Sales Manager
MillerKnoll —Remote
- Full-time
- Remote
- Travel
- Marketing
- Negotiation
Senior Marketing Analytics Manager
InvenTel —Remote
- Full-time
- Remote
- SQL
- Communication skills
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Quick apply
Workday Time Tracking and Absence Post Production Consultant (India)
TopBloc —Remote
- Full-time
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- Microsoft Excel
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- Microsoft Office
Senior Sales Manager (SaaS Product)
quinoid —Remote
- Full-time
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- CRM software
- Sales
- Bachelor's degree
Quick apply
Founders Office Associate
Mojo Web Technology —Remote
- Full-time
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- English
- Project management
- AI
Strategic Project Lead - Code
Turing —Remote
- Remote
- Java
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10d
Workday HCM Post Production Consultant (India)
TopBloc —Remote
- Full-time
- Remote
- Microsoft Excel
- English
- Microsoft Office
Pre-Sales & Business Development Manager
Paradiso Software Pvt. Ltd —Remote
- ₹40,000 - ₹60,000 a month
- Full-time
- Remote
- CRM software
- Salesforce
- Business development
Quick apply

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Sr. Client Success Manager

Infinity Business Solutions -
Remote

Apply Now

Job details

Full-time
₹40,000 - ₹45,000 a month

Benefits

Work from home

Qualifications

Management
Slack
Master's degree
Project management
Bachelor's degree
Customer relationship management
Business Administration
Communication skills

Full job description

Job Information

Date Opened

07/15/2026

Job Type

Full time

Industry

Business Management

Salary

40k-45k

Remote Job

About Us

Established in 2009, Infinity Business Services (IBS) has been providing world-class Virtual Staffing Solutions for over 16 years. We are a company with a strong focus on customer satisfaction. We work in an efficient and cost-effective fashion to provide the highest quality services with absolute accuracy and measuring up to the highest industry standards.

Job Description

This is a remote position.

About the Role:

The Senior Client Success Manager (Sr. CSM) plays a pivotal leadership role in ensuring client satisfaction, operational excellence, and team efficiency within the Client Management department. This position involves managing a team of 3–4 Client Success Managers, overseeing client portfolios, maintaining service quality, resolving escalations, and ensuring that performance KPIs are met across all managed accounts. The ideal candidate is proactive, analytical, and skilled at balancing people leadership with client relationship management.

Key Responsibilities

1. Team Management

Lead, mentor, and oversee a team of 3–4 Account Managers handling multiple client portfolios.
Conduct weekly one-on-ones, performance reviews, and KPI assessments of the reporting managers
Develop the team through coaching, feedback, and structured training sessions.
Ensure workload balance, adherence to SOPs, and timely reporting from the team.

2. Client Relationship Oversight

Oversee all client communications handled by the Account Managers to ensure consistency, professionalism, and alignment with company standards.
Step in for high-priority or escalated client discussions when required.
Review and analyze client health metrics, renewal trends, and overall satisfaction scores.
Proactively identify risks or bottlenecks in client relationships and implement retention strategies.

3. Operations & Performance

Monitor key performance indicators such as retention rate, SLA adherence, escalation turnaround time, and reporting quality.
Collaborate with HR and Operations to design and implement performance frameworks for the client management team.
Ensure all reporting, timesheets, and dashboards (Clockify / Sheets) are accurate and updated regularly.
Create and implement process improvements to enhance service delivery and internal coordination.

4. Departmental Coordination

Work closely with Operations, HR, and Technical teams to ensure smooth execution of cross-departmental processes.
Contribute to the new client onboarding strategy, ensuring Account Managers follow a consistent and client-centric approach.
Act as a bridge between leadership and the Account Management team for communication, planning, and execution.

Requirements

Qualifications & Skills

Bachelor’s degree (Master’s preferred) in Business Administration, Marketing, or related field.
3–4 years of experience leading Account Managers or Client Success teams.
Strong communication, analytical, and decision-making skills.
Proficiency in CRM and project management tools (Zoho, Asana, Slack, Google Workspace).
Ability to manage multiple priorities and delegate effectively.
High emotional intelligence and people management capability.

Benefits

Work from Home.

Night Shift - 07:30pm to 04.30am ( Monday to Friday ) & 03:00pm to 12:00am Alternate Saturday's (1st, 3rd, 5th - Working 2nd , 4th Off)

Apply Now

Refine Your Search

sr. client success manager jobs in remote

Sr. Client Success Manager

Sr. Manager, Revenue Operations (Support)

Employee Relations Manager

Contracts Manager

Key Account Manager – Talent Advisory & Growth

Product Manager

Regional Manager - Elite Vertical

Business Development Manager (Remote – UK Shift)

Sr. Manager, Cloud Product

Manager Digital Transformation

Senior Business Development Manager – International B2B

Business Development Manager

Regional Sales Manager

Senior Marketing Analytics Manager

Workday Time Tracking and Absence Post Production Consultant (India)

Senior Sales Manager (SaaS Product)

Founders Office Associate

Strategic Project Lead - Code

Workday HCM Post Production Consultant (India)

Pre-Sales & Business Development Manager

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Job Information

About Us

Job Description

About the Role:

1. Team Management

2. Client Relationship Oversight

3. Operations & Performance

4. Departmental Coordination

Requirements

Qualifications & Skills

Benefits

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