Tambaram Chennai Tamil Nadu Principal solution Jobs – 177 Open Jobs Today

Principal - Solution Engineering
Freshworks —Chennai, Tamil Nadu
- ₹0 a year
- Full-time
- Business development
- AI
- Communication skills
Quick apply
2d
Solution Architect - Principal
Siemens —Chennai, Tamil Nadu
- Full-time
- System design
- Agile
- Communication skills
7d
Solution / Enterprise Architect- Application Engineering
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Azure
- Public speaking
- Java
- Health insurance
- Paid time off
8d
Principal DevOps Engineer
VALOR PAYTECH INDIA PRIVATE LIMITED —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Windows
Quick apply
Principal Engineer - Offshore (Control & Instrumentation)
Wood —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Programmable logic controllers
- Project management
- Bachelor's degree
- Health insurance
- Life insurance
Principal ERP Architect, NetSuite
FTC Solar Inc —Chennai, Tamil Nadu
- Full-time
- Salesforce
- ERP systems
- Accounting
Quick apply
Principal Software Engineer(DevOps Practices ,cloud platforms & architecture skills)
Optum —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- DevOps
- Health insurance
Principal DevOps Engineer
Valor PayTech —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Windows
Principal Engineer - GBS IND
Bank of America —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Presentation skills
Sr. Principal Engineer - Electronics
Mahindra & Mahindra Ltd —Chennai, Tamil Nadu
- Azure
- AWS
- Bachelor's degree
Angular /ionic developer
Gritsys Technologies —Palavanthangal, Chennai, Tamil Nadu
- ₹17,415.37 - ₹63,705.12 a month
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript
Quick apply
Sr Principal IT Applications Specialist - Oracle ERP
Gen Digital Inc. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Oracle
- Research
- Databases
Quick apply
Principal Engineer - Enterprise Systems
FE fundinfo —Chennai, Tamil Nadu
- Full-time
- Remote
- Azure
- DevOps
- APIs
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Consulting/Principal Quality Test Analyst
RX —Chennai, Tamil Nadu
- Full-time
- Azure
- Salesforce
- DevOps
- Health insurance
- Paid time off
7d
Consulting/Principal Quality Test Analyst
RELX —Chennai, Tamil Nadu
- Full-time
- Azure
- Salesforce
- DevOps
- Health insurance
- Paid time off
7d
Principal Digital Architect – Adobe Experience Manager
Quest Global —Chennai, Tamil Nadu
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Quick apply
3d
Senior Principal Technical Architect
Savantys Solutions —Chennai, Tamil Nadu
- Azure
- Java
- AWS
Principal Architect (ISG)
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Oracle
- Salesforce
- Analysis skills
Principal ERP Architect, NetSuite
FTC Solar —Chennai, Tamil Nadu
- Full-time
- Salesforce
- ERP systems
- Accounting
Principal Designer - Offshore (Piping)
Wood —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Project management
- Diploma

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Principal - Solution Engineering

Freshworks -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹0 a year
2 days ago

Qualifications

Jira
IT service management
Business development
ITIL
ServiceNow
Solution architecture
AI
Communication skills
Pre-sales

Full job description

Company Description

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There's another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.

Fresh vision. Real impact. Come build it with us.

Job Description

As a GSI Solution Architect, you will be the technical and solution engine behind our Global Systems Integrator ecosystem, with a dedicated focus on Employee Experience and Freshservice.

You will help GSI partners find, shape, and progress new business and expansion opportunities — bringing solution credibility to early conversations, turning employee service challenges into structured opportunities, and building the assets and capability that let partners eventually run these motions themselves.

You will work day-to-day with two Business Development colleagues and our GSI Partner Managers, and partner closely with Sales, Solution Engineering, Product, and Professional Services. This is a commercially aligned role — you will be measured on partner-sourced ARR — but it is not a pure sales role. Solution leadership, partner enablement, and technical credibility are the core of the job.

Key Responsibilities

Work with GSI partners to identify and shape new Freshservice opportunities linked to employee service transformation.
Support early-stage discovery with partner teams and end customers, translating service challenges into structured solution opportunities.
Build solution narratives across ITSM modernisation, employee self-service, workflow automation, knowledge management, and legacy ITSM migration.
Identify where existing EX or ITSM footprints can expand into broader Enterprise Service Management — HR, Finance, Facilities, Legal, Procurement, Security, and Operations.
Position AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation.
Equip our two Business Development colleagues with messaging, discovery questions, and qualification guides, and join calls where solution credibility is needed.
Deliver enablement sessions for GSI sales, consulting, architecture, and delivery teams, and support their certification and readiness.
Create reusable assets — demo flows, reference architectures, discovery guides, and partner playbooks — that scale beyond any single deal.
Support partner account planning and contribute to the quality and conversion of partner-sourced pipeline.

Qualifications

Required

Experience in solution architecture, presales, consulting, or partner solution engineering.
Strong understanding of Employee Experience, ITSM, ESM, service desk modernisation, and internal service delivery.
Experience working with GSIs, systems integrators, consulting firms, or other partner-led business models.
Ability to build EX, ESM, and AI solution narratives, and to support both new business and expansion motions.
Understanding of AI use cases in service management — self-service, agent assist, automation, knowledge, and ticket deflection.
Experience creating demos, discovery guides, enablement content, and reference architectures.
Comfortable being commercially aligned to partner-sourced ARR.
Strong stakeholder management across partner, sales, product, and technical teams, with excellent communication and presentation skills.
Based in or able to work from Chennai.

Preferred

Experience with Freshservice, ServiceNow, Jira Service Management, BMC, Ivanti, ManageEngine, or similar ITSM/ESM platforms.
Experience supporting partner-sourced or partner-influenced revenue motions, or GSI-led transformation programmes.
Experience working with Indian or global GSI partners.
Familiarity with ITIL, workflow automation, and internal service operations.
Ability to build business cases, value propositions, and repeatable go-to-market plays.
Experience supporting migrations from legacy ITSM platforms.

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Quick apply

Refine Your Search

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