Uttarakhand Technical support Jobs – 8 Open Jobs Today

Online Technical Support - Analyst
Sage —Dehradun, Uttarakhand
- Remote
- Customer service
- Microsoft Office
- Administrative experience
6d
Technical Support Executive – Remote Desktop Support Engineer (International Process)
QURIZON TECHNOLOGIES PVT. LTD. —Dehradun, Uttarakhand
- ₹2,40,000 - ₹4,20,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- English
Quick apply
Online Technical Support - Senior Analyst
Sage —Dehradun, Uttarakhand
- Remote
- Customer service
- Microsoft Office
- Analysis skills
5d
Officer/Senior Officer-Technical Support Unit
Lend A Hand India —Nainital, Uttarakhand
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Engineer
Marwah Marketing —Dehradun, Uttarakhand
- ₹15,381.35 - ₹40,922.37 a month
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
- Health insurance
- Paid time off
Quick apply
7d
Desktop support Engineer L2
FABO global services pvt Ltd —Dehradun, Uttarakhand
- ₹800 - ₹900 a day
- Microsoft Outlook
- Microsoft Office
Quick apply
IT Operation Support
บริษัท โตโยต้า ลีสซิ่ง (ประเทศไทย) จำกัด —Rama, Uttarakhand
- Night shift
- Computer Science
- English
- Windows
Senior Systems Administrator
SGSN Associates Pvt. Ltd. —Dehradun, Uttarakhand
- Up to ₹6,00,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Paid sick time
Quick apply
21h

Discover related jobs

Based on your search for technical support jobs.

Drilling Data Analyst
Schlumberger —Dehradun, Uttarakhand
This includes data capture from various service providers, client organization, real-time data sources and other data formats to ensure streamlined data capture…
Data Analytics & Web Development Teacher
MIS InfoTech —Dehradun, Uttarakhand
Experience in teaching data analysis, dashboards, and real-world projects. Full Stack Web Development Trainer. Passion for teaching and mentoring students.
₹15,000 - ₹35,000 a month
Quick apply

I want to receive the latest job alerts for technical support in uttarakhand

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near uttarakhand

Desktop Support Technician jobs in Kolkata, West Bengal

Desktop Support Engineer jobs in Chennai, Tamil Nadu

Desktop Support Technician jobs in Lower Parel, Mumbai, Maharashtra

Office 365 Administrator jobs in Bengaluru, Karnataka

Spring Dale Senior School,amritsar jobs in Amritsar, Punjab

Azure Administrator jobs in Hyderabad, Telangana

Senior jobs in Coimbatore, Tamil Nadu

Senior Systems Administrator jobs in Ahmedabad, Gujarat

Senior Systems Administrator jobs in Remote

Senior Systems Administrator jobs in Thoraipakkam, Chennai, Tamil Nadu

Senior Systems Administrator jobs in Hyderabad, Telangana

It jobs in Tamil Nadu

It Support jobs in Pimpri Chinchwad, Maharashtra

It Support jobs in Powai, Mumbai, Maharashtra

It jobs in Mumbai, Maharashtra

It Support jobs in Bhiwandi, Maharashtra

It Support jobs in Kollam, Kerala

Customer Support Executive, Home Based jobs in Coimbatore, Tamil Nadu

Market Research Analyst jobs in Noida, Uttar Pradesh

Technical Support Analyst jobs in Vashi, Navi Mumbai, Maharashtra

Online Technical Support - Analyst

Sage -
Dehradun, Uttarakhand

Apply Now

Job details

6 days ago

Qualifications

Sage
Customer service
Technical support
Microsoft Office
Administrative experience
Analysis skills
Bachelor's degree
Agile
Customer support
Communication skills
Time management

Full job description

This role sits within Sage’s Global Circulation Department, which is responsible for managing customer inquiries related to online access, platform functionality, and system-related issues. The team is committed to resolving customer concerns within agreed Service Level Agreements (SLAs) while consistently delivering exceptional customer satisfaction.

The successful candidate will leverage strong communication, analytical, and problem-solving skills to support customers globally, troubleshoot technical access issues, and contribute to the achievement of team and organizational objectives.

Key Responsibilities

Provide timely and professional support to internal and external customers worldwide through appropriate communication channels, maintaining a calm, courteous, and knowledgeable approach.
Diagnose and resolve online access and platform-related issues by developing a strong understanding of Sage systems, products, and processes.
Work collaboratively within a global team environment, providing regular updates and escalating issues appropriately to senior team members when required.
Follow established standard operating procedures (SOPs) to gather, analyze, and document customer information necessary for effective ticket resolution.
Adhere to defined Service Level Agreements (SLAs), ensuring all customer queries and support requests are addressed within agreed timelines and quality standards.
Partner with colleagues across Customer Services and Fulfilment teams to deliver efficient and effective resolutions to customer issues.
Contribute to continuous improvement initiatives by identifying process enhancements and supporting the creation and maintenance of process documentation.
Assist in the development and maintenance of knowledge base articles and actively support Customer Experience (CX) initiatives across the organization.

Skills, Knowledge & Competencies

Functional Knowledge & Skills

Strong analytical, reasoning, and problem-solving abilities with exceptional attention to detail.
Excellent customer service and administrative skills.
Effective written and verbal communication skills.
Ability to manage multiple priorities and work effectively under pressure while meeting deadlines.
Self-motivated with the ability to work independently and take initiative.
Strong organizational and time management skills.
Ability to collaborate effectively within cross-functional and geographically dispersed teams.
Commitment to delivering a high-quality customer experience.

Qualifications & Experience

Graduate or Postgraduate degree in any discipline.
High level of proficiency in Microsoft Office applications.
1–3 years of relevant professional experience in customer support, technical support, operations, or a related field.
Previous experience in a back-end technical support, customer operations, or quality analyst role is desirable but not essential.
Experience working with ticketing systems, knowledge management tools, or customer service platforms will be an advantage.

Diversity, Equity, and Inclusion

At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong. As a business and as an organization with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Apply Now

Refine Your Search

technical support jobs in uttarakhand

Online Technical Support - Analyst

Technical Support Executive – Remote Desktop Support Engineer (International Process)

Online Technical Support - Senior Analyst

Officer/Senior Officer-Technical Support Unit

IT Support Engineer

Desktop support Engineer L2

IT Operation Support

Senior Systems Administrator

Discover related jobs

I want to receive the latest job alerts for technical support in uttarakhand

Explore jobs in more locations

Key Responsibilities

Skills, Knowledge & Competencies

Functional Knowledge & Skills

Qualifications & Experience

Jobseeker tools

Employer Tools

Browse

Stay Connected