Alwal Hyderabad Telangana Back office Jobs – 245 Open Jobs Today

Specialist - Customer Care
HCLTech —Hyderabad, Telangana
- Customer service
- Public speaking
- Microsoft Office
1d
Corporate Car Rental Operations Executive
Cabbie International Pvt. Ltd —Padmarao Nagar, Hyderabad, Telangana
- From ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
11d
HR Operations Executive
Alkemy Edtech —Hyderabad, Telangana
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Master's degree
- Human resources
Quick apply
Data Entry Operator
Tibarumal Gems & Jewels —Hyderabad, Telangana
- ₹12,000 - ₹17,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
Quick apply
Reporting Analyst
IntouchCX —Hyderabad, Telangana
- Weekend availability
- Microsoft Word
- Microsoft Excel
- 12th Pass
9h
Data Entry Operator/Computer Operator
SPACE MICRO DEVICES —Balanagar, Telangana
- ₹16,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Accounting
- Flexible schedule
Quick apply
14d
Internal Controls Senior Manager
Reckitt —Hyderabad, Telangana
- English
- Finance
- Bachelor's degree
- Health insurance
Computer operator
NATIONAL PUBLIC SCHOOL —Manikonda, Hyderabad, Telangana
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer Science
Quick apply
CRM Coordinator
Patel Enterprises —Madhapur, Hyderabad, Telangana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
Assistant Front Office Manager
Skyla Collective —Jubilee Hills, Hyderabad, Telangana
- ₹40,000 - ₹45,000 a month
- Full-time
- Hospitality
- Management
- In-person
- Health insurance
- Paid time off
Quick apply
13d
Assistant Manager of Operations
IntouchCX —Hyderabad, Telangana
- Email
- Microsoft Office
- Analysis skills
- Bachelor's degree
5d
Quality Analyst – Non Voice
Harmony United Medsolutions Pvt.Ltd —Shaikpet, Hyderabad, Telangana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Food provided
Quick apply
1d
Quality Assurance
Saaki Argus & Averil Consulting —Hyderabad, Telangana
- Night shift
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Back Office Executive
Fusion Heathcare Pvt. Ltd. —Banjara Hills, Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health insurance
Quick apply
14d
Data Entry Operator/Computer Operator
Weatherstone Building Blocks Private Limited —Medchal Malkajgiri District, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Databases
Quick apply
Billing Executive / Data Entry Operator
ACP FACILITY MANAGEMENT SERVICES —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Data entry
- Health insurance
- Cell phone reimbursement
Quick apply
Associate Manager : Export Import Documentation
Digital Aptech —Hyderabad, Telangana
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- Management
- Master's degree
- Project management
Data entry Operator
SmartDocs —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- ERP systems
Quick apply
Finance Manager
Transportify —Hyderabad, Telangana
- ₹15,42,830.40 - ₹18,51,396.48 a year
- Full-time
- English
- Accounting
- In-person
Quick apply
AVP, Data Product Owner – Wealth Management (Data Products)
GCC India —Hyderabad, Telangana
- Full-time
- Product management
- Agile
- AI

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Specialist - Customer Care

HCLTech -
Hyderabad, Telangana

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Job details

1 day ago

Qualifications

Customer service
Public speaking
Microsoft Office
Bachelor's degree
Communication skills
Time management

Full job description

Hyderabad, Telangana
Job Summary

Back Office Process Trainer - Trainer - Energy Utilities domain

This position is responsible for the training of production staff in support of residential and small business operations. The position is responsible for managing and maintaining processes associated with training, quality monitoring and measuring across the operations. The position will assist in identifying, recommending and implementing training programs and practices with a focus on a great customer experience and a cost-effective, high-performing operation.

Key Responsibilities

Essential Duties and Responsibilities

Ability to speak in front of groups and present effective and high quality training material
Review, assess, and identify training needs to provide staff with necessary skills and knowledge
Assist in developing and implementing training & quality standards and processes to assess people performance
Ability to maintain and keep training materials current and relevant
Collaborate with key stakeholders on training processes and scoring techniques
Receive and implement feedback from groups, training manager, and functional leads for training improvements
Conduct virtual training classes for new hires and continuous learning
Conduct training with a larger audience; new hires and continuous learning
Be self-sufficient, self-motivated, and able to receive constructive feedback
Define and maintain standards to ensure the integrity of the Training process
Assist in the design and implementation of training programs to motivate and recognize employees
Use business tools and advanced industry knowledge to identify training opportunities
Identify and recommend operational and technological tools to improve efficiency
Work in a collaborative manner to maintain an effective relationship with all stakeholder groups
Work with the functional leads and training team to target areas for improvement from QA results
Support Operations as a LOB SME including; executing complex transactions in production, providing floor support, performing business validations on new functionality
Skill Requirements

EDUCATION/EXPERIENCE

The minimum education requirements are:
Bachelor’s degree in relevant field

The minimum experience requirements are:
6-8 years of job-related experience ( energy utilities domain training )
Knowledge of the gas and electricity industry and competitive retail markets
Customer service/customer operations experience
Familiarity with business operations and consumer sales & marketing

SKILLS AND COMPETENCIES

Ability to define performance expectations with employees, setting clear priorities and objectives
Skilled at engaging and motivating groups in a training environment
Excellent communication & listening skills
Strong public speaking skills
Knowledge of utility or related industry
Clear understanding of business policy and practice related to utility industry business
Absolute credibility with internal business partners and customers
Strong business acumen
Excellent organizational, and time management skills
Advanced interpersonal, presentation, written communication skills
Demonstrates effective problem solving and decision-making skills, good insight and judgment as well as innovative and creative thinking
Flexibility in work schedule and hours
Strong ability to manage multiple task simultaneously
Comfortable in a fast paced, every changing virtual work environment
Skilled in using computer software applications such as Microsoft Office, LMS, video conferencing
Ability to support Operations by working cases and handling calls in production
Other Requirements

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS

Work US client work hours
Work from the office
Use of a PC, computer terminal and/or telephone over 4 hours a day
Operating in a fast-paced professional office environment
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Refine Your Search

back office jobs in alwal hyderabad telangana

Specialist - Customer Care

Corporate Car Rental Operations Executive

HR Operations Executive

Data Entry Operator

Reporting Analyst

Data Entry Operator/Computer Operator

Internal Controls Senior Manager

Computer operator

CRM Coordinator

Assistant Front Office Manager

Assistant Manager of Operations

Quality Analyst – Non Voice

Quality Assurance

Back Office Executive

Data Entry Operator/Computer Operator

Billing Executive / Data Entry Operator

Associate Manager : Export Import Documentation

Data entry Operator

Finance Manager

AVP, Data Product Owner – Wealth Management (Data Products)

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