Banjara Hills, Hyderabad, Telangana Front office specialist Jobs – 64 Open Jobs Today

AHS Operations Manager - Arabic & English, Account Health Support
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
Team Lead, Correspondence
Nimble Solutions —Hyderabad, Telangana
- Management
- Microsoft Office
- Analysis skills
Quick apply
7h
Front Line Manager - Customer Care - Voice 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Middle Office Client Services
Franklin Templeton Investments —Hyderabad, Telangana
- Email
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
USI27-EH-DTTL-R&BP-Specialist Assistant Manager - Data Protection Assessor
Deloitte —Hyderabad, Telangana
- Management
- DevOps
- English
- Health insurance
Support & Expertise Specialist
Sanofi —Hyderabad, Telangana
- Microsoft Excel
- English
- Microsoft Office
- Health insurance
6d
Growth Specialist – AI/ML Solutions
SoulPage IT Solutions —Hyderabad, Telangana
- Full-time
- Marketing
- Master's degree
- Business development
Senior Associate, Treasures Bancassurance Specialist, Consumer Banking Group
DBS Bank —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- MBA
Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Sales
- SQL
- Analysis skills
- Health insurance
Product Specialist - Officer
State Street —Hyderabad, Telangana
- Full-time
- Finance
- Master's degree
- SQL
- Health insurance
12d
Front Line Manager - F&A - I2C 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Management
- English
Quick apply
14d
QA - Automation Testing Engineer, Manager
State Street —Hyderabad, Telangana
- Full-time
- B.Sc
- Java
- Master's degree
- Health insurance
Technical Specialist-App Development
BirlaSoft —Hyderabad, Telangana
- Java
- Bachelor's degree
- JavaScript
Principal Software Engineer
Cornerstone OnDemand, Inc. —Hyderabad, Telangana
- Mentoring
- AI
- HTML
Practice Manager, Vice President
State Street —Hyderabad, Telangana
- Full-time
- Oracle
- Finance
- Master's degree
- Health insurance
Equity Swap Static Data, Officer
State Street —Hyderabad, Telangana
- Full-time
- Microsoft Access
- SQL
- Analysis skills
- Health insurance
Patient Relation Officer-NIZAMPET-HYD
TOOT DENTAL —Hyderabad, Telangana
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
7d
QA - Automation Testing Engineer, AVP
State Street —Hyderabad, Telangana
- Full-time
- B.Sc
- Java
- Master's degree
- Health insurance
Salesforce Commerce Cloud and React Senior Developer
NTT Ltd —Hyderabad, Telangana
- Salesforce
- DevOps
- AWS
Patient Relation Officer-LB NAGAR-HYD
TOOT DENTAL —Hyderabad, Telangana
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
7d

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AHS Operations Manager - Arabic & English, Account Health Support

Amazon Dev Center India - Hyderabad -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Arabic
English
Microsoft Office
Analysis skills
Bachelor's degree
Team management

Full job description

DESCRIPTION

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Ops Manager within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.

The AHS Ops Manager I is the front-line Manager of the Specialist and is responsible for providing effective coaching, guidance, and mentorship to drive and achieve individual and team performance goals. The AHS Ops Manager is responsible for providing timely and efficient service to our Sellers by optimizing the productivity of team that results in a perfect Seller Interaction, while adhering to AHS program processes. They will participate with site experiments/pilots and calibrate with worldwide business partners as appropriate.

As a front-line manager of 15-20 specialists, the AHS Ops Manager-I will provide coaching, guidance, and mentorship to drive the achievement of individual and team performance goals. The AHS Ops Manager is responsible for providing timely and efficient service to our Sellers by optimizing the productivity of team that results in perfect Seller interaction, while adhering to AHS program processes that protect the buyer experience and Amazon from bad debt. Other responsibilities include interviewing, training, performance management, managing the global quality audit process, and employee engagement.

The successful candidate will have a commitment to achieving excellence in the Specialists and Seller experience, and therefore a strong record of customer focus, a passion for employee development and a keen interest in process improvement are key requirements for this role.

Key job responsibilities
Manage performance of 15-20 AHS Specialists, responsible for the overall performance management, coordination and evaluation of the team.

Actively participate in and drive the continuous improvement culture through identifying and eliminating barriers to accuracy, productivity, and quality.
Carrying out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning and assigning work; rewarding and reviewing employee performance; and effective conflict resolution.
Mentoring and acting as a resource to new managers and expedite their learning curve also devise action plan to develop and groom associates into future Managers
Leading Site Level initiatives, primary owner of functional responsibilities that impact overall site and may require interface with other sites in network
Partners with AHS Program Management execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.

A day in the life
Preferred Qualifications:

Graduate Degree is preferred
24/7/365 availability, including willingness to work on weekends, and outside of the "standard" workday
Solution focused, with passion for people leadership and a drive to nurture a culture of innovation reinforcing the value of the Amazon Leadership Principles.
Excels at providing coaching and mentoring to others with a goal of achieving success.
Ability to lead by example, motivate others to excellence and insist on the highest standards.
Analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.
Proven ability to take ownership, self-motivate, and deliver results in highly ambiguous environments.
Open to working non-standard hours, including potential Tuesday-Saturday or Sunday-Thursday schedules or rotating weekend coverage.

BASIC QUALIFICATIONS

- 1+ years of team management experience - Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level - Speak, write, and read fluently in Arabic - C1 certified in Arabic with min. 3+ years of Exp.

PREFERRED QUALIFICATIONS

Graduate Degree is preferred

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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front office specialist jobs in banjara hills, hyderabad, telangana

AHS Operations Manager - Arabic & English, Account Health Support

Team Lead, Correspondence

Front Line Manager - Customer Care - Voice 4C

Specialist - Middle Office Client Services

USI27-EH-DTTL-R&BP-Specialist Assistant Manager - Data Protection Assessor

Support & Expertise Specialist

Growth Specialist – AI/ML Solutions

Senior Associate, Treasures Bancassurance Specialist, Consumer Banking Group

Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad

Product Specialist - Officer

Front Line Manager - F&A - I2C 4B

QA - Automation Testing Engineer, Manager

Technical Specialist-App Development

Principal Software Engineer

Practice Manager, Vice President

Equity Swap Static Data, Officer

Patient Relation Officer-NIZAMPET-HYD

QA - Automation Testing Engineer, AVP

Salesforce Commerce Cloud and React Senior Developer

Patient Relation Officer-LB NAGAR-HYD

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