Bengaluru Karnataka Digital adoption specialist Jobs – 232 Open Jobs Today

Wealth Management-Bengaluru-Chat Process -Digital Operations - Specialist
Goldman Sachs —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Key Account Manager (Outreach)
Indian Edu Hub —Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Up to 50% travel
- Microsoft Office
Quick apply
Asset & Wealth Management - Ayco Wealth Service Specialist - Analyst - Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Lead Digital Solutions Consultant
Epsilon —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Wealth Management-Bengaluru-Digital Operations - UK Fulfilment - Specialist:
Goldman Sachs —Bengaluru, Karnataka
- Customer service
- Administrative experience
- Bachelor's degree
- Health insurance
Salesforce CRM Specialist
Check Point Software Technologies —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
Quick apply
6d
Customer Success Specialist
Weekday —Bengaluru, Karnataka
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Customer service
- English
- AI
Quick apply
Customer Experience Customer Success Specialist
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Computer Science
- B.Sc
- Master's degree
4d
Digital Adoption Consultant (Client Onboarding) - 19609
Whatfix —Bengaluru, Karnataka
- Oracle
- Salesforce
- ERP systems
- Commuter assistance
- Health insurance
Quick apply
Digital Transformation Enablement Specialist
NTT DATA —Bengaluru, Karnataka
- Full-time
- PMP
- Project management
- Bachelor's degree
Senior Manager Digital Solutions Consulting
Epsilon —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business Administration
AI Solution Specialist I
HCLTech —Bengaluru, Karnataka
- Azure
- Master's degree
- AWS
3d
Digital Transformation Enablement Specialist
NTT Ltd —Bengaluru, Karnataka
- Full-time
- PMP
- Project management
- Bachelor's degree
Chief Executive Officer (CEO) Dental operations
KKS Dental and Medical Care —RamamurthyNagar, Karnataka
- ₹35,000 - ₹75,000 a month
- Full-time
- Management
- Bachelor's degree
- In-person
Quick apply
3d
Engineering Product Management Specialist
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- Salesforce
Accountant II
BCD Travel —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Word processing
- Work from home
- Flexible schedule
11d
GenAI Specialist
Autoliv Group —Bengaluru, Karnataka
- Hybrid work
- Azure
- Computer Science
- Master's degree
Program Manager
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Agile
- Communication skills
P2P - CI & Transformation Specialist
Koch —Bengaluru, Karnataka
- ERP systems
- Finance
- Master's degree
10d
Implementation Specialist
Lord's RenalOS —Kengeri, Bengaluru, Karnataka
- ₹3,01,856.52 - ₹10,04,820.04 a year
- Full-time
- Software troubleshooting
- Windows
- Travel
Quick apply
7d

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Wealth Management-Bengaluru-Chat Process -Digital Operations - Specialist

Goldman Sachs -
Bengaluru, Karnataka

Apply Now

Job details

Benefits

Health insurance

Qualifications

Live chat
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Analysis skills
Bachelor's degree
Continuous improvement
Typing
Communication skills
Banking

Full job description

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.

Responsibilities

Service Marcus customers through various channels with a focus on communicating via web chat/mobile app

Meeting established goals for all performance metrics, including chat quality, productivity, CSAT and schedule adherence, to provide an exceptional level of service to prospective and current customers

Abide by applicable regulatory and departmental policies and procedures

Assisting with inbound and outbound calls when required

Contribute feedback to develop new content and refine the existing content library

Research and resolve escalated customer issues with customer centric solutions

Utilize strong analytical and problem-solving skills to independently manage customer-facing issues and support team initiatives

Participating in projects or process improvement efforts to drive operational excellence

Basic Qualifications

Bachelor’s degree from a recognized institute

0-1.2 years customer service or related experience

Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

Strong written and verbal communication skills with a customer-focused approach and excellent typing proficiency

Demonstrated empathy, patience, and adaptability when handling diverse customer needs

Ability to thrive in a fast-paced, metric-driven environment with a commitment to continuous improvement

Experience using a session based or continuous messaging platform

Ability to multitask across multiple systems while managing concurrent live customer conversations

Strong attention to detail and ability to accurately document customer interactions

Experience in chat support or relevant banking environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We are committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We are committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLECall Center Representative

OFFICE LOCATION(S)Bengaluru

DIVISIONAsset & Wealth Management

Apply Now

Refine Your Search

digital adoption specialist jobs in bengaluru karnataka

Wealth Management-Bengaluru-Chat Process -Digital Operations - Specialist

Key Account Manager (Outreach)

Asset & Wealth Management - Ayco Wealth Service Specialist - Analyst - Bengaluru

Lead Digital Solutions Consultant

Wealth Management-Bengaluru-Digital Operations - UK Fulfilment - Specialist:

Salesforce CRM Specialist

Customer Success Specialist

Customer Experience Customer Success Specialist

Digital Adoption Consultant (Client Onboarding) - 19609

Digital Transformation Enablement Specialist

Senior Manager Digital Solutions Consulting

AI Solution Specialist I

Digital Transformation Enablement Specialist

Chief Executive Officer (CEO) Dental operations

Engineering Product Management Specialist

Accountant II

GenAI Specialist

Program Manager

P2P - CI & Transformation Specialist

Implementation Specialist

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