Central Building Mumbai Maharashtra Senior operations manager Jobs – 1277 Open Jobs Today

Head of Operations
DJRS HOSPITALITY —Bandra, Mumbai, Maharashtra
- ₹70,000 - ₹1,00,000 a month
- Weekend availability
- Hospitality
- Analysis skills
- Team management
- Flexible schedule
- Food provided
Quick apply
Senior Manager - Operations
OES —Wadala, Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Cell phone reimbursement
Quick apply
Head Operations - Property Management Services (PMS)
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- ₹2,90,000 a month
- Full-time
- Hospitality
- Master's degree
- Analysis skills
Senior Operations Manager
Shree Sukhsagar Hospitality Services —Mumbai, Maharashtra
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Business development
- Project management
- Travel
Quick apply
Senior Operations Manager
WORKDWELL SOLUTIONS LLP —Vikhroli, Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
Quick apply
7d
Senior Operations Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Project management
- Bachelor's degree
- Agile
Delivery Lead Senior Manager
Accenture —Mumbai, Maharashtra
- Full-time
- PMP
- Project management
- Human resources
Senior Manager Strategy & Operations - Mumbai
BI India —Mumbai, Maharashtra
- Online application
- Master's degree
- Business development
- Bachelor's degree
Senior Manager – Administration & Operations
superklean —Mumbai, Maharashtra
- ₹45,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
4d
Manager / Senior Manager – Product Operations
Quantum Mutual Fund —Churchgate, Mumbai, Maharashtra
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Senior Finance Manager
Edgecraft Solutions Pvt Ltd —Colaba, Mumbai, Maharashtra
- From ₹15,00,000 a year
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Paid sick time
Quick apply
7d
KYC Operations Senior Manager - Vice President
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Internal Audit & Process Assurance Manager
Kerner Norland —Churchgate, Mumbai, Maharashtra
- ₹8,00,000 - ₹10,00,000 a month
- Full-time
- Analysis skills
- Accounting
- In-person
- Paid time off
- Flexible schedule
Quick apply
Senior Manager - Finance Operations
WPP —Mumbai, Maharashtra
- Hybrid work
- Management
- Communication skills
- Negotiation
Senior Manager
PixelKliq Private Limited —Mumbai District, Maharashtra
- From ₹12,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
6d
Senior Manager Operations
ShopSe Digital Finance —Mumbai, Maharashtra
- Master's degree
- Continuous improvement
- Leadership
Quick apply
Senior Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Administrative experience
- Project management
- Bachelor's degree
Senior Manager - Accounts and Operations
TNS India Foundation —Mumbai District, Maharashtra
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Finance
- Master's degree
- Analysis skills
- Commuter assistance
- Paid time off
Quick apply
12d
Senior Manager Corporate Communications
SnapSeaarch —Mumbai, Maharashtra
- ₹25,00,000 a year
- Urgently hiring
- Management
- Bachelor's degree
- Marketing
Senior Manager- Operations
seventy event media group —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- Business Administration

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Head of Operations

DJRS HOSPITALITY
Bandra, Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹70,000 - ₹1,00,000 a month

Benefits

Provident Fund
Leave encashment
Flexible schedule
Food provided
Paid sick time

Qualifications

Hospitality
Cost control
Analysis skills
Team management
Restaurant experience
Negotiation

Full job description

Job Description – Head of Operations

Department: Operations
Industry: Hospitality / Restaurants
Position: Head of Operations
Experience Required: 7+ Years
Employment Type: Full-Time
Location: Mumbai
Reporting To: Senior Management / Management Team

About the Role

We are looking for an experienced and dynamic Head of Operations to oversee the day-to-day operations and overall performance of our restaurant outlets.

The ideal candidate must have 7+ years of experience exclusively within the hospitality/restaurant industry and should have a strong understanding of restaurant operations, guest experience, team management, cost control, revenue generation, service standards, and multi-outlet management.

The candidate will be responsible for ensuring operational excellence across all outlets while maintaining the company's standards for food quality, service, guest satisfaction, employee performance, and profitability.

Key Responsibilities1. Restaurant Operations

Oversee the day-to-day operations of all restaurant outlets.
Ensure smooth functioning of Front of House (FOH), Back of House (BOH), bar, service, and support operations.
Establish and maintain operational SOPs and ensure strict compliance across all outlets.
Conduct regular outlet visits and operational audits.
Identify operational gaps and implement corrective measures.
Ensure every outlet consistently maintains the company's service and hospitality standards.
Monitor opening and closing procedures and ensure proper shift handovers.

2. Team Management & Leadership

Lead and manage Restaurant Managers, Assistant Managers, Captains, Chefs, and other operational teams.
Set clear performance expectations and monitor employee productivity.
Work closely with HR on recruitment, manpower planning, training, performance management, disciplinary matters, and employee retention.
Identify training requirements and ensure regular training programs are conducted.
Develop a strong leadership pipeline within the operations team.
Ensure proper staffing levels according to business requirements and outlet capacity.
Monitor employee attendance, punctuality, grooming, discipline, and overall conduct.

3. Revenue & Business Performance

Take ownership of the operational performance and profitability of the outlets.
Monitor daily, weekly, and monthly sales performance against targets.
Analyse revenue, covers, average guest spend, table turnover, and other operational metrics.
Develop strategies to increase revenue, customer footfall, repeat business, and overall profitability.
Work closely with the Marketing team on promotions, events, campaigns, and customer engagement initiatives.
Identify new business opportunities and operational initiatives to improve outlet performance.

4. Cost Control & Inventory Management

Monitor and control food cost, beverage cost, labour cost, and operational expenses.
Work closely with Finance and Purchase teams to maintain appropriate cost levels.
Ensure proper inventory management and stock controls across all outlets.
Monitor wastage, pilferage, breakage, and variance reports.
Ensure proper implementation of stock-taking and inventory procedures.
Review outlet P&L and identify areas for cost optimization.
Ensure purchasing is conducted as per approved specifications and company procedures.

5. Guest Experience

Ensure exceptional guest experience across all restaurants.
Monitor guest feedback, online reviews, complaints, and service issues.
Personally oversee the resolution of critical guest complaints.
Develop strategies to improve guest satisfaction and retention.
Ensure service teams understand and consistently follow hospitality standards.
Monitor VIP guests, special occasions, events, and high-profile reservations when required.

6. Quality, Hygiene & Compliance

Ensure compliance with all food safety, hygiene, health, and restaurant operating standards.
Coordinate with the kitchen and operations teams to maintain food quality and consistency.
Ensure outlets comply with applicable statutory and licensing requirements.
Conduct regular hygiene and operational audits.
Ensure corrective actions are implemented within defined timelines.
Maintain high standards of restaurant cleanliness, grooming, safety, and presentation.

7. SOP & Process Improvement

Develop, implement, and regularly review operational SOPs.
Identify inefficient processes and implement improvements.
Standardize operational practices across multiple outlets.
Introduce systems and processes that improve efficiency, service quality, and profitability.
Ensure all managers and employees are properly trained on SOPs.

8. Reporting & Analysis

Prepare and review daily, weekly, and monthly operational reports.
Track outlet performance, sales, manpower, food cost, beverage cost, wastage, guest feedback, and other KPIs.
Present operational performance and improvement plans to senior management.
Analyse business trends and recommend corrective actions.
Maintain accountability of outlet managers for their respective targets and performance.

Required Qualifications & Experience

Minimum 7+ years of experience in the hospitality/restaurant industry.
Hospitality industry experience is mandatory.
Candidates from non-hospitality industries will not be preferred.
Prior experience managing multiple restaurant outlets is strongly preferred.
Experience in premium, fine-dining, casual dining, QSR, lifestyle restaurants, or large-format hospitality establishments will be an advantage.
Proven experience in managing Restaurant Managers and large operational teams.
Strong understanding of restaurant P&L, food cost, beverage cost, labour cost, inventory, and revenue management.
Strong knowledge of restaurant SOPs and service standards.
Excellent leadership, communication, negotiation, and problem-solving skills.
Strong analytical and decision-making abilities.
Ability to work in a fast-paced and highly demanding hospitality environment.
Willingness to work flexible hours, including evenings, weekends, and public holidays.

Key Performance Indicators (KPIs)

Outlet sales and revenue growth
Restaurant profitability and P&L performance
Food and beverage cost control
Labour cost management
Guest satisfaction and online ratings
Customer retention and repeat business
Operational efficiency
Staff productivity and retention
SOP and compliance adherence
Reduction in wastage, pilferage, and operational losses
Successful execution of events and special operations
Overall performance of individual outlets

Ideal Candidate Profile

The ideal candidate will be a strong hospitality professional and hands-on operations leader with extensive restaurant experience. They should be commercially aware, guest-focused, and capable of managing multiple outlets while maintaining consistent operational standards.

The candidate must be comfortable taking ownership of people, processes, revenue, costs, guest experience, and overall restaurant performance, with the ability to identify problems quickly and implement practical solutions.

Only candidates with 7+ years of relevant hospitality/restaurant industry experience will be considered.

Pay: ₹70,000.00 - ₹100,000.00 per month

Benefits:

Food provided
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

senior operations manager jobs in central building mumbai maharashtra

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