Ghorpadi Pune Maharashtra Senior technical support engineer Jobs – 49 Open Jobs Today

Senior Technical Support Engineer
Nice —Pune, Maharashtra
- Weekend availability
- Remote
- Azure
- Computer Science
- Software troubleshooting
9h
Senior Technical Support Engineer (L2/L3)
InfoBeans —Baner, Pune, Maharashtra
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
7d
Support Engineer (Night Shift - 6pm)
QAD, Inc. —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- ERP systems
- Health insurance
Quick apply
Technical Support Engineer
Qualys —Pune, Maharashtra
- Full-time
- Computer science
- Oracle
- B.Sc
Senior Site Reliability Engineer - Support
FIS Global —Pune, Maharashtra
- Full-time
- Azure
- AWS
- APIs
Senior IT Support Engineer
ComUnus Technologies Pvt Ltd —Pune, Maharashtra
- Up to ₹4,50,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
Quick apply
Technical Support Engineer - Netsuite (L3)
Blueflame Labs —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
10d
Sr. Desktop Support Engineer
CARE INFOTECH —Pune, Maharashtra
- ₹50,000 - ₹60,000 a month
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
Senior Designated Support Engineer
DDN —Pune, Maharashtra
- Full-time
- Remote
- Travel
- Computer networking
- Linux
- Flexible schedule
Quick apply
7d
Desktop Support Engineer ( End User Support)
Ariantech Solutions Pvt Ltd —Pune, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
8d
Sr. Technical Support Engineer
Aspen Technology —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Travel
Senior Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Pune, Maharashtra
- Software troubleshooting
- Windows
- Diploma
Quick apply
Application Support Engineer
Accenture —Pune, Maharashtra
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Senior Support Lead
HCLTech —Pune, Maharashtra
- Software troubleshooting
- CAD
- Analysis skills
13d
Senior Dynamics365 Support Engineer- Customer Engagement
Telefonica Tech —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- AWS
Quick apply
Senior Dynamics365 Support Engineer - F&SCM
Telefonica Tech —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- AWS
Quick apply
Senior Software Support Engineer
Pitney Bowes India Pvt. Ltd. —Pune, Maharashtra
- Online application
- Computer Science
- APIs
- Communication skills
Quick apply
Senior Systems Reliability Engineer
Nutanix —Pune, Maharashtra
- Hybrid work
- Computer Science
- Engineering
- Continuous improvement
Support Engineer (Night Shift - 6pm)
QAD —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- ERP systems
- Health insurance
Technical Support Executive
Sancuro Infotech —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Business Administration

I want to receive the latest job alerts for senior technical support engineer in ghorpadi pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical support engineer jobs near ghorpadi pune maharashtra

IT Support jobs in Pune, Maharashtra

Senior Design Engineer jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Senior Support Specialist jobs in Pune, Maharashtra

Senior Software Engineer jobs in Pune, Maharashtra

Support Engineer jobs in Pune, Maharashtra

Supply Chain Manager jobs in Pune, Maharashtra

Technical Support jobs in Pune, Maharashtra

Site Reliability Engineer jobs in Pune, Maharashtra

Application Support Engineer jobs in Pune, Maharashtra

Senior Technical Support Engineer jobs in Remote

Senior Technical Support Engineer jobs in Delhi, Delhi

Senior Technical Support Engineer jobs in Yelahanka Satellite Town, Bengaluru, Karnataka

Junior Cloud Engineer jobs in Bengaluru, Karnataka

Senior Technical Support Engineer jobs in Panchkula, Haryana

Prompt Engineer jobs in Hyderabad, Telangana

Electronics Engineer jobs in Ahmedabad, Gujarat

Concentrix, Technical Support jobs in Hyderabad, Telangana

It Support jobs in Nehru Place, Delhi, Delhi

It Support jobs in Doha, Gurugram, Haryana

Senior Technical Support Engineer

Nice -
Pune, Maharashtra

Apply Now

Job details

9 hours ago

Qualifications

Jira
BCS
CI/CD
ITIL Certification
Azure
Law
Computer Science
Software troubleshooting
Kubernetes
Full-stack development
B.Sc
DevOps
UNIX
Windows
Technical support
Master's degree
SQL
Docker
Bachelor's degree
Zendesk
ITIL
Continuous integration
REST
APIs
ServiceNow
B.E.
Linux
AI
Communication skills
Python
PowerShell
Information Technology

Full job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We're looking for a sharp, resourceful engineer to take on our toughest production problems on a cloud-based enterprise platform — a system of interconnected services running on Azure that ingests data from external sources. You'll be the person who diagnoses what others can't, gets to root cause fast, and ships a resolution customers can rely on.

This isn't a monitoring seat. It's closer to a forward-deployed role: you'll work directly with customers and product teams, understand how they actually use the platform, and solve real problems end to end. We're not looking for a superhero who claims to know everything — we want someone smart, curious, and driven, with a track record of building automations that make their own work, and their team's, faster and more reliable. If you reach for a script or an AI tool before doing the same task by hand a third time, you'll fit right in.

How will you make an impact?

Own complex production incidents on our Azure-based platform — investigate, diagnose to root cause, and drive resolution across the services and external data integrations involved.

Work shoulder-to-shoulder with customers and R&D as a forward-deployed problem-solver: understand the real-world use case, reproduce the issue, and deliver a fix or workaround that sticks.

Diagnose issues across the full stack — application telemetry and logs, REST APIs, database queries, and data-ingestion pipelines from external sources.

Build automations — scripts, tools, and workflows — that eliminate repetitive work, speed up diagnosis, and stop incidents from recurring.

Use and build with AI: apply AI-powered tools to accelerate troubleshooting, and bring hands-on knowledge of how AI solutions are developed to create smarter support tooling.

Turn every hard-won fix into reusable knowledge — runbooks, KB articles, and SOPs the whole team can lean on.

Escalate cleanly to Tier 4 / R&D when needed, with the diagnostic groundwork already done.

Meet defined SLAs and KPIs, and participate in 24x7 rotational shifts, including nights, weekends, and holidays.

Have you got what it takes?

3–5 years diagnosing and resolving production issues in a cloud (ideally Azure) enterprise environment.

Proven expertise troubleshooting live applications end to end: reading telemetry and logs (Application Insights, Kibana, Grafana, Azure Monitor), debugging REST APIs (Postman), and writing SQL to investigate data and establish root cause.

A builder's instinct — concrete examples of automations you've created to make support work faster, more consistent, or less manual (Shell, PowerShell, Python, or similar).

Working knowledge of AI development, not just AI usage — you understand how solutions built with AI and LLMs come together and can apply that to support tooling.

Solid grasp of cloud-native web applications, microservices, and how data flows between integrated services and external sources.

Comfort across Windows/Linux/Unix and the command line, and experience with ITSM tools such as ServiceNow, Jira, or Zendesk.

Strong communication and a genuine go-getter mindset — you take ownership, chase problems down, and don't wait to be told.

Bachelor's degree in Computer Science, Information Technology, or a related field (B.E/B.Tech/BS).

Willingness to work in a 24x7 rotational support model.

Nice to Have

Hands-on experience with Azure AI Services, Azure OpenAI, Microsoft Copilot, or building on enterprise AI/LLM platforms.

Containerization (Docker) and orchestration (Kubernetes).

Experience with CI/CD pipelines and DevOps practices.

ITIL Foundation certification or working knowledge of ITIL processes.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11507

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

senior technical support engineer jobs in ghorpadi pune maharashtra

Senior Technical Support Engineer

Senior Technical Support Engineer (L2/L3)

Support Engineer (Night Shift - 6pm)

Technical Support Engineer

Senior Site Reliability Engineer - Support

Senior IT Support Engineer

Technical Support Engineer - Netsuite (L3)

Sr. Desktop Support Engineer

Senior Designated Support Engineer

Desktop Support Engineer ( End User Support)

Sr. Technical Support Engineer

Senior Customer Support Engineer

Application Support Engineer

Senior Support Lead

Senior Dynamics365 Support Engineer- Customer Engagement

Senior Dynamics365 Support Engineer - F&SCM

Senior Software Support Engineer

Senior Systems Reliability Engineer

Support Engineer (Night Shift - 6pm)

Technical Support Executive

I want to receive the latest job alerts for senior technical support engineer in ghorpadi pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected