Hinjewadi Pune Maharashtra It project manager Jobs – 816 Open Jobs Today

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BGSW_2026_IT_Manager_SDM
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PMO/Delivery Management Reporting Lead

Codvo.ai
Hinjawadi, Pune, Maharashtra

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Job details

Qualifications

Jira
Power BI
ITIL Certification
Microsoft Excel
BMC Remedy
IT service management
Project management
Bachelor's degree
ServiceNow
Agile
Management reporting
Root cause analysis
Communication skills
Analytics

Full job description

Role: PMO/Delivery Management Reporting Lead

Experience: 8+ years of relevant experience as IT PM
Location: Pune, Hinjawadi Phase 1 (Work from Office)
Shift Timing: US Shift (6:00 PM – 3:00 AM IST)

Company Overview

We are a global empathy-led technology services company where software and people transformations go hand-in-hand. Product innovation and mature software engineering are part of our core DNA. Our mission is to help our customers accelerate their digital journeys through a global, diverse, and empathetic talent pool following outcome-driven agile execution. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.

We continue to invest in our digital strategy, design, cloud engineering, data, and enterprise AI capabilities required to bring a truly integrated approach to solving our clients' most ambitious digital journey challenges.

Role Summary

The Delivery Management Reporting Lead is responsible for producing accurate, timely, and actionable reporting that supports service delivery, governance, and operational performance management. This role works closely with Delivery Managers, Service Owners, PMOs, and MSP partners to consolidate data, generate insights, and ensure leadership has a clear view of delivery health, risks, and trends.

Key Responsibilities

Reporting & Analytics

Develop and maintain standardized delivery dashboards, scorecards, and KPI reports
Consolidate data from multiple sources (ITSM tools, project trackers, financial systems, MSP reports)
Ensure accuracy, completeness, and consistency of all reporting outputs
Automate recurring reports to improve efficiency
Perform trend analysis on SLAs, incidents, changes, risks, and project delivery metrics

Governance Support

Prepare reporting packs for weekly, monthly, and quarterly governance meetings
Support Delivery Managers with data for service reviews, executive updates, and customer presentations
Track action items, risks, and issues across delivery towers and ensure updates are captured

Operational Performance Monitoring

Monitor SLA/OLA performance and highlight deviations or emerging risks
Track backlog, aging tickets, change success rates, and operational hygiene metrics
Provide insights to improve service stability, quality, and compliance

Collaboration & Stakeholder Engagement

Work with MSP teams, tower leads, and PMO to gather inputs and validate data
Partner with Service Delivery Managers to refine reporting needs and dashboards
Communicate insights clearly to technical and non-technical stakeholders

Continuous Improvement

Identify opportunities to enhance reporting processes, templates, and data quality
Support implementation of reporting tools, automation, and visualization platforms
Contribute to improving delivery governance frameworks and reporting standards

Required Skills

Technical Skills

Strong proficiency in Excel, Power BI, or similar reporting/visualization tools
Experience with ITSM tools (ServiceNow, Remedy, Jira) and project management platforms
Understanding of delivery KPIs, SLAs, operational metrics, and governance frameworks
Ability to analyze large datasets and perform trend/root cause analysis

Professional Skills

High attention to detail and data accuracy
Strong communication and presentation skills
Ability to work in a fast-paced, multi-vendor environment
Effective time management across multiple reporting cycles and deadlines

Qualifications

Bachelor’s degree in IT, Business, Analytics, or related field (preferred)
Experience in IT service delivery, MSP operations, PMO, or reporting roles
ITIL certification is a plus

Note- Please apply via our official careers portal only, as applications sent directly to executives may not be considered.

Apply Now

Refine Your Search

it project manager jobs in hinjewadi pune maharashtra

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