Hyderabad Telangana Management director Jobs – 556 Open Jobs Today

Deputy Director -Service Modernization Lead
PepsiCo —Hyderabad, Telangana
- Remote
- Engineering
- Master's degree
- Bachelor's degree
4d
Associate Director- Leadership and Management Delivery
Accenture —Hyderabad, Telangana
- Full-time
- Master's degree
- Business Administration
- Training & development
Director, Site Operations and External Partner Management
Novartis —Hyderabad, Telangana
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
9d
Sr. Director, Service Desk Leader
Unisys —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Agile
Director, Operations Planning & Performance Management
Amgen —Hyderabad, Telangana
- Project management
- Continuous improvement
- In-person
3d
Director - Delivery Management
EPAM Systems, Inc. —Hyderabad, Telangana
- Azure
- PMP
- AWS
- Health insurance
- Paid time off
Director, Organizational Change Management
S&P Global —Hyderabad, Telangana
- Email
- Management
- Communication skills
- Health insurance
- Paid time off
2d
Associate Director - Project Management Excellence & Enablement
Novartis —Hyderabad, Telangana
- Full-time
- Computer Science
- Project management
- Bachelor's degree
4d
Deputy Director - Global Procurement
PepsiCo —Hyderabad, Telangana
- Remote
- Computer skills
- Leadership
Director, Head of Service Operations
Cubic Corporation —Hyderabad, Telangana
- Full-time
- Azure
- AWS
- Leadership
General Manager India (GM)
Limagrain —Hyderabad, Telangana
- Management
- Master's degree
- Recruiting
Deputy Director - Net Revenue Management
PepsiCo —Hyderabad, Telangana
- Remote
- Project management
- Analytics
Senior Director, Customer Success Management
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
Director, Product Management
Redwood Software Inc. —Hyderabad, Telangana
- Email
- ERP systems
- Product management
- AI
Associate Director, Category Management
Regeneron —Hyderabad, Telangana
- Hybrid work
- Oracle
- ERP systems
- Bachelor's degree
- Health insurance
- Paid time off
Manager Of Product Management-Workday (Director)
TJX Companies —Hyderabad, Telangana
- Full-time
- Management
- Master's degree
- Bachelor's degree
Associate Director - Program & Project Management
LTM —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
2d
Director, Documentation, Knowledge Management, & Automation
Amgen —Hyderabad, Telangana
- Continuous improvement
- Manufacturing
- AI
3d
Vice President or Director
Avaan Excess —Hyderabad, Telangana
- ₹25,00,000 - ₹30,00,000 a year
- Full-time
- Master's degree
- Business development
- Project management
- Health insurance
- Cell phone reimbursement
Quick apply
Director, Talent - India
iCims —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Human resources
- Paid holidays
- Health insurance

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Deputy Director -Service Modernization Lead

PepsiCo -
Hyderabad, Telangana

Apply Now

Job details

4 days ago

Qualifications

Engineering
Master's degree
Bachelor's degree
ITIL
APIs
ServiceNow
Agile
Budgeting
AI
MBA
Process management
Leadership
Senior leadership

Full job description

Overview:

We are seeking a Deputy Director – Service Modernization & AI-led Engineering to lead the global service management product and engineering transformation of PepsiCo’s IT ecosystem, driving an AI-first, data-driven, engineering-led, and experience-focused operating model across a large, multi-disciplinary organization.

This role owns the IT Service Management product and operating model — spanning Process, Service Experience, Automation, AI-led Engineering, Reliability, and Continuous Improvement — and leads service modernization initiatives that simplify ways of working, enable product-led capabilities, automate operations, and embed intelligent, self-healing patterns into the enterprise IT ecosystem.

You will manage managers, senior engineering leads, and strategic vendors across a global organization, drive modernization and engineering portfolios, and represent Service Management product capability to PepsiCo leadership

Responsibilities:

- Own and evolve the IT Service Management product and operating model, integrating Process Management, Service Experience, Automation, AI-led Engineering, Reliability Engineering, and Continuous Improvement frameworks across global operations.
- Lead globally distributed teams, managing managers, senior engineering leads, product capability teams, automation teams, and vendors across service management, AI-led engineering, and enterprise service modernization.
- Drive teams in an agile, product-oriented, and outcome-focused way of working, ensuring clear priorities, measurable business outcomes, disciplined execution, and continuous delivery of value.
- Establish and govern CSL/SLA KPI structures — performance dashboards, benchmarking, SLA/XLA tracking, engineering productivity metrics, service reliability metrics, and KPI Tree frameworks that connect operational performance to business value drivers.
- Drive service modernization by partnering with platform and technology teams to harmonize fragmented service management capabilities, improve integration maturity, simplify workflows, and enable scalable, API-first and event-driven service experiences.
- Build and scale ITSM product capabilities, workflow automation, service orchestration, and integration-led services as part of an AI-first operating model, including AIOps, conversational AI, chat/voice automation, Agentic AI, and intelligent workflow engineering to drive ticket deflection, ticket elimination, faster resolution, and productivity gains.
- Lead engineering-led service reliability improvements by embedding automation, observability, telemetry, root cause intelligence, proactive detection, and self-healing patterns into the service management ecosystem.
- Drive product and engineering practices across ITSM capabilities, including reusable integrations, automation frameworks, workflow standards, agile backlog management, release governance, prioritization, sprint planning, and scalable capability delivery.
- Lead multi-vendor governance, including Orchestrator–Operator models, across global functions, ensuring engineering accountability, delivery quality, cost-efficiency, standardization, and centralization opportunities.
- Drive cost-of-service optimization through automation, digitalization, product simplification, productivity engineering, and operating model simplification.
Champion organizational change management, engineering capability building, AI adoption, agile maturity, and a performance-oriented, customer-led culture across global teams.

Qualifications:

16+ years of progressive IT/technology leadership experience, including direct experience leading large team, globally distributed organizations and managing managers/senior leads.
Proven track record of enterprise ITSM/Service Management transformation in regulated, large-scale environments (FMGC or comparable enterprise settings).
Deep expertise in ServiceNow strategy, ITIL processes, and multi-tool platform harmonization/consolidation.
Demonstrated success building AIOps, ServiceNow integration and automation of services, and conversational AI/chatbot capabilities that measurably reduce MTTR, ticket volume, and manual effort.
Strong governance experience: KPI/SLA/XLA frameworks, vendor governance, service catalogue management, and audit/compliance readiness.
Experience owning multi-million-dollar budgets and driving cost-of-service optimization at enterprise scale.
Excellent stakeholder management skills, with experience engaging senior leadership, Global Process Owners, and multi-vendor ecosystems.
Bachelor's degree in Engineering or related field; advanced management education (MBA) preferred.

Apply Now

Refine Your Search

management director jobs in hyderabad telangana

Deputy Director -Service Modernization Lead

Associate Director- Leadership and Management Delivery

Director, Site Operations and External Partner Management

Sr. Director, Service Desk Leader

Director, Operations Planning & Performance Management

Director - Delivery Management

Director, Organizational Change Management

Associate Director - Project Management Excellence & Enablement

Deputy Director - Global Procurement

Director, Head of Service Operations

General Manager India (GM)

Deputy Director - Net Revenue Management

Senior Director, Customer Success Management

Director, Product Management

Associate Director, Category Management

Manager Of Product Management-Workday (Director)

Associate Director - Program & Project Management

Director, Documentation, Knowledge Management, & Automation

Vice President or Director

Director, Talent - India

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