Hyderabad Telangana Product based company Jobs – 2110 Open Jobs Today

Technical Operations Manager
Sourceo —Hyderabad, Telangana
- Full-time
- Management
- Computer Science
- Engineering
1d
Product Analyst II
Vertafore —Hyderabad, Telangana
- Full-time
- Organisational skills
- Agile
- Time management
- Commuter assistance
- Work from home
Quick apply
2d
Hyderabad - Hiring Drive Registration
ADP —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Associate Technical Support Engineer
Salesforce —Hyderabad, Telangana
- Full-time
- Spanish
- Computer Science
- Salesforce
Product Manager
Reputation —Hyderabad, Telangana
- Full-time
- B.Sc
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Purchase Manager
Glow Aesthetic LLP —Banjara Hills, Hyderabad, Telangana
- ₹50,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Business Administration
- Health insurance
- Paid time off
Quick apply
1d
Customer Service New Associate
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Communication skills
Staff Inbound Product Manager
ServiceNow —Hyderabad, Telangana
- Online application
- Hybrid work
- Product management
- AI
- Communication skills
Quick apply
1d
FBS Product Owner III
Capgemini —Hyderabad, Telangana
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
- Paid time off
Quick apply
22h
Customer Service
IINTRIS —Hyderabad, Telangana
- Up to ₹2,40,000 a year
- Day shift
- Customer service
- English
- Communication skills
- Food provided
Quick apply
Product Manager
ULTISOURCE —Hyderabad, Telangana
- Full-time
- Product management
- Agile
- Financial services
Sales Manager- Projects
R K Steel Udyog Private Limited —Punjagutta, Hyderabad, Telangana
- ₹50,000 - ₹65,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Commuter assistance
- Health insurance
Quick apply
Head – Human Resources & Administration
Zunax energy products LLP —Somajiguda, Hyderabad, Telangana
- From ₹1,30,000 a month
- Full-time
- English
- Travel
- Human resources
Quick apply
1d
Customer Relationship Manager
Landeed —Hyderabad, Telangana
- ₹25,000 - ₹45,000 a month
- Full-time
- English
- In-person
- Communication skills
- Health insurance
Quick apply
Data Entry Operator
Tibarumal Gems & Jewels —Hyderabad, Telangana
- ₹12,000 - ₹17,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
Quick apply
Business Analyst
Persistent —Hyderabad, Telangana
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Flexible schedule
6h
Operations Coordinator
Expeditors —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid sick time
Quick apply
Assistant General Manager - Finance & Accounts
Elico Ltd —Hyderabad, Telangana
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Finance
- Accounting
- In-person
Quick apply
9d
Business Analyst
nGenue India Pvt Ltd —Hyderabad, Telangana
- ₹4,19,084.17 - ₹15,31,748.55 a year
- Full-time
- Computer Science
- Master's degree
- Analysis skills
- Health insurance
Quick apply
10d
Specialist, Data Analysis
MSD —Hyderabad, Telangana
- Full-time
- Java
- SQL
- AWS
6h

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Technical Operations Manager

Sourceo
Hyderabad, Telangana

Apply Now

Job details

Full-time
1 day ago

Qualifications

Management
Computer Science
Engineering
Master's degree
AWS
Bachelor's degree
Team management
Customer support
Business Administration
MBA

Full job description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon’s technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services.

The AWS India Support team is seeking an experienced Operations or Support Manager based in India to lead a team of 15-20 Support Engineers on the night shift, providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Support Engineers provide customer's workload review and resolve technical issues ranging from general guidance through technical deep-dives identifying and resolving complex configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings.

Apart from working on a broad spectrum of technical issues, an AWS India Support Manager may also coach/mentor new hires, develop internal and external facing contents, deliver trainings, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests.

Key job responsibilities Key expectations of the AWS India Support Manager include:

Manage the day-to-day operations of the India night shift, ensuring seamless collaboration with other managers , adequate team staffing and SLA commitments are met.
Drive personnel management ensuring the engineers have what they need to provide best-in-class support.
Ensure quality of the workload reviews and the customer sentiment.
Participate in Hiring Process to hire and build/grow team of Support Engineers in India.
Influence Sr. Support Engineers and development teams to improve the customer support experience.
Propose, drive, and implement initiatives within the support organization to maximize the customer support experience.
Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career.
Handle escalations and guide engineers to the proper teams by diving deep into the problem.
Drives effective business and technical discussions.

About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Basic Qualifications

5+ years of managing with a track record of success experience
7+ years of engineering team management in a fast-paced operations environment experience
Experience as a manager with a track record of success
Experience in engineering teams management in a fast-paced operations environment
Bachelor's degree in Engineering, Computer Science, or a related technical field

Preferred Qualifications

Master of Business Administration
Experience driving projects to improve operations and support-related processes
Experience handling large enterprise technical customer escalations
Experience in AWS services
Experience in project and program management and delivering key business outcomes

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit [https://amazon.jobs/content/en/how-we-hire/accommodations](https://amazon.jobs/content/en/how-we-hire/accommodations) for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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product based company jobs in hyderabad telangana

Technical Operations Manager

Product Analyst II

Hyderabad - Hiring Drive Registration

Associate Technical Support Engineer

Product Manager

Purchase Manager

Customer Service New Associate

Staff Inbound Product Manager

FBS Product Owner III

Customer Service

Product Manager

Sales Manager- Projects

Head – Human Resources & Administration

Customer Relationship Manager

Data Entry Operator

Business Analyst

Operations Coordinator

Assistant General Manager - Finance & Accounts

Business Analyst

Specialist, Data Analysis

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