Hyderabad Telangana Supervisor Jobs – 222 Open Jobs Today

Team Lead (Supervisor)
IntouchCX —Hyderabad, Telangana
- Email
- Google Suite
- Customer service
- 12th Pass
Associate Director – Hyderabad Tech Center Site Operations Leader
MSD —Hyderabad, Telangana
- Full-time
- Continuous improvement
- Travel
- Budgeting
Delivery Management Leader - Fintech
EPAM Systems, Inc. —Hyderabad, Telangana
- Java
- Project management
- IT
- Health insurance
- Paid time off
Warehouse Team Leader
LED Flex —Hyderabad, Telangana
- Email
- Inventory control
- Inventory management
- Bachelor's degree
Sales Team Leader
Grace Infra —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
12d
Supervisor
Enovis —Hyderabad, Telangana
- Full-time
- CRM software
- Customer service
- B.Sc
- Health insurance
- Life insurance
Team Leader
Copart —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Management
- Analysis skills
Quick apply
7d
Shift Manager; Mars Petcare; Hyderabad
Mars —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Management
- Engineering
Project Leader
Parexel —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader - R
Bank of America —Hyderabad, Telangana
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Accounts Supervisor
Accruit AI Solution Pvt Ltd —Hyderabad, Telangana
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
Quick apply
13d
Team Leader-R
Bank of America —Hyderabad, Telangana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader
Bank of America —Hyderabad, Telangana
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
6d
Supervisor, Warehouse Operations
Schneider Electric —Hyderabad, Telangana
- Online application
- Inventory management
- English
- Microsoft Office
14d
Interior Site Supervisor
Happy Living Interiors —Hyderabad, Telangana
- From ₹15,000 a month
- Full-time
- Project management
- Quality control
- Construction experience
Quick apply
Team Leader, Customer Experience
DoorDash India —Hyderabad, Telangana
- Bilingual
- Microsoft Excel
- Management
Quick apply
Supervisor, Custom Applications
RSM —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Team leader
Blueberry Labs Private Limited —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
- Team management
Quick apply
Project Supervisor
Empyreanz Corporate Services —Hyderabad, Telangana
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Supervising experience
- Project management
- Construction experience
- Paid time off
- Flexible schedule
Quick apply
Team Leader – Inbound US Healthcare Insurance
Hutah AI —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Health insurance
Quick apply

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Team Lead (Supervisor)

IntouchCX -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Google Suite
Google Docs
Customer service
Call center experience
12th Pass
Supervising experience
Typing
Time management

Full job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We’re changing the way people think about customer care, and we need your help!

We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans.

As Team Lead, You Will…

Manage and supervise CSRs
Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees
Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements
Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas
Use critical thinking to develop solutions to improve business performance and partner success
Motivate teams through relationship building and real-time coaching
Develop incentive programs to motivate CSRs to achieve desired outcomes
Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team
Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues
Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings
Gain expert level knowledge on all partner products and promotions
Demonstrate a positive work ethic and commitment to achieve the best possible outcomes
Act as a role model and exemplify our 10 Things (cultural values)

As Team Lead, You Have…

High school diploma or equivalent (required)
Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)
1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role
Experience dealing with escalated issues in a contact center capacity
The ability to type 30 WPM with accuracy
Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset
The ability to use spreadsheet applications to maintain and develop operational reporting
Exceptional time management, organizational and prioritization skills to complete work in a timely manner
Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
The ability to work a variety of shifts, including days, evenings and holidays

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.

Apply Now

Refine Your Search

supervisor jobs in hyderabad telangana

Team Lead (Supervisor)

Associate Director – Hyderabad Tech Center Site Operations Leader

Delivery Management Leader - Fintech

Warehouse Team Leader

Sales Team Leader

Supervisor

Team Leader

Shift Manager; Mars Petcare; Hyderabad

Project Leader

Team Leader - R

Accounts Supervisor

Team Leader-R

Team Leader

Supervisor, Warehouse Operations

Interior Site Supervisor

Team Leader, Customer Experience

Supervisor, Custom Applications

Team leader

Project Supervisor

Team Leader – Inbound US Healthcare Insurance

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