Kerala Front end associate Jobs – 13 Open Jobs Today

Customer Support and Sales Development Associate
SpiceApp —Kochi, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Master's degree
- In-person
Quick apply
Front Office Associate
Krishnatheeram Ayur Holy Beach Resort —Varkkallai, Kerala
- Full-time
Technical Associate
Guidehouse India Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- Databases
- AWS
4d
Shop Assistant
asala stationery —Thrikkakara, Kochi, Kerala
- ₹8,000 - ₹10,000 a month
- Part-time
- Sales
- Customer service
- Cashiering
- Flexible schedule
Quick apply
ASSOCIATE CONSULTANT - TECH & IMPL L1
Wipro Limited —Kochi, Kerala
- Business development
- Banking
5d
Front Office Receptionist
PLANET ASHOKA —West Fort, Thrissur, Kerala
- ₹15,000 - ₹17,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Business Development Associate
Silvalet Services LLP —Palayam, Thiruvananthapuram, Kerala
- ₹10,000 a month
- Full-time
- Microsoft Excel
- Sales
- Marketing
Quick apply
3d
Associate Director - Risk & Compliance
ValueMentor —Thrissur, Kerala
Associate Lead Software Engineer
Gallagher —Kochi, Kerala
- Azure
- Software troubleshooting
- SQL
Associate Director - Risk & Compliance - Ind
ValueMentor —Kochi, Kerala
7d
Senior Backend Developer
eHireo Global Solutions —Kochi, Kerala
- Full-time
- Salesforce
- DevOps
- Databases
Quick apply

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Customer Support and Sales Development Associate

SpiceApp
Kochi, Kerala

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month

Qualifications

Call center experience
English
Master's degree
Sales
Customer support
Hindi
Restaurant experience

Full job description

About SpiceApp
SpiceApp is a US-based restaurant technology platform serving Indian and multicultural restaurant groups across Pennsylvania, New Jersey, New York, Delaware, and surrounding areas. We build a unified ecosystem; Point of Sale, Kitchen Display System, online ordering PWA, payments, and AI-driven analytics that helps restaurant owners run faster, smarter operations. We are bootstrapped, profitable on a per-client basis, and now scaling our team to support our next phase of growth.
We are small, fast-moving team and growing fast. This role sits at the center of that growth: you keep our existing customers running and you help fill the pipeline of new ones.

About this Role
You are the friendly voice on the other end of the phone, for the restaurants we already serve when they need help, and for the restaurants we want to win when we reach out. Support keeps our promise. Sales development fuels our growth. You do both.

Two-thirds of a restaurant's technology pain lands in the first two weeks after they go live, and again during the evening dinner rush. That's when you're on the phones making sure our customers succeed. Earlier in your shift, between the US lunch and dinner rushes; you'll be reaching out to new restaurants, researching them, and booking demos for our sales team. It's a role for someone who is energetic, genuinely enjoys talking to people, stays organized under pressure, and wants to grow with a company that is scaling fast.

What You Will Own
Customer & sales support

Be first response for inbound support — phone and tickets — across POS, kitchen displays, online ordering, payments, printers, and the dashboard. Most of this volume comes during onboarding (a customer's first two weeks live) and the evening dinner rush.
Log every issue as a ticket, track it to resolution, and write a short After-Action Report (AAR) on how it was resolved — so the same problem is never solved from scratch twice.
Turn recurring issues into knowledge-base articles the whole team can reuse.
Handle what you can yourself (how-to questions, configuration, device restarts, menu and printer setup), coordinate onsite dispatch when needed, and escalate cleanly to the tech team for anything that's a real bug.
Cross-functional coordination
You will help with the sales development - to help fill the pipeline
Score and qualify prospective restaurants against our ideal-customer profile (independent, multi-location Indian and multicultural groups — not single locations, not franchises) using research tools and our AI research assistant.
Build a short growth audit for each qualified target — a snapshot of where that restaurant is leaving money or losing efficiency, and how SpiceApp helps — so your outreach leads with value, not a pitch.
Run outbound outreach by cold call and email during the golden calling window (2:30–4:30 PM ET, between the lunch and dinner rush) — the proven high-conversion window for reaching restaurant decision-makers.
Book qualified demo meetings for the sales team.
Keep every touch logged in HubSpot and move deals cleanly through the pipeline stages so nothing falls through the cracks.

Must-Have Qualifications

Excellent spoken and written English: clear, warm, and confident on the phone with US restaurant owners.
A friendly, energetic, service-minded personality. You genuinely like helping people and you don't get rattled when a customer is stressed.
Strong organization and follow-through, you log things properly, you close the loop, and you don't drop tickets or follow-ups.
Willing and able to work the US-aligned night shift onsite in Kochi
Coachable and quick to learn software, you'll master our platform in your first month and become the person customers trust.

Nice to Have

Conversational Hindi (a plus for connecting with some of our south asian restaurant owners).
Prior experience in customer support, a call center / BPO (US or international process), inside sales, telecalling, or appointment-setting.
Familiarity with a CRM or a helpdesk / ticketing tool.
Exposure to restaurants, hospitality, or POS / payments technology.

Shift, location & what we offer

Competitive fixed salary plus performance incentives tied to demos booked and support quality
Full training on our platform, our sales playbook, and our support playbook; you will not be thrown in cold.
A real growth path. This role is the front line of a company scaling; strong performers grow into dedicated Customer Success or Sales roles as we expand.
Onsite at our Kochi office, working directly with our sales, onboarding, and tech teams.

Pay: ₹25,000.00 - ₹35,000.00 per month

Application Question(s):

Have you onboarded restaurant owners onto a POS, online ordering, or restaurant management software platform? If yes, which platforms and approximately how many restaurants have you onboarded?
Do you have any experience working with restaurant industry or technology ?

Work Location: In person

Quick apply

Refine Your Search

front end associate jobs in kerala

Customer Support and Sales Development Associate

Front Office Associate

Technical Associate

Shop Assistant

ASSOCIATE CONSULTANT - TECH & IMPL L1

Front Office Receptionist

Business Development Associate

Associate Director - Risk & Compliance

Associate Lead Software Engineer

Associate Director - Risk & Compliance - Ind

Senior Backend Developer

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