Kolkata West Bengal Application specialist Jobs – 197 Open Jobs Today

Microsoft 365 Client Success Specialist
SALESCOM SERVICES —Kolkata, West Bengal
- Up to ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Azure
- Computer Science
- Health insurance
Quick apply
Product Support Specialist (AI Programs)
House Of Edtech —Kolkata, West Bengal
- Up to ₹4,00,000 a year
- Full-time
- Microsoft Excel
- B.Sc
- SQL
- Health insurance
- Work from home
Quick apply
10d
MIS & Automation Specialist
Small Wonders Preschool —Kolkata, West Bengal
- ₹25,000 - ₹40,000 a month
- Email
- Data analysis skills
- SQL
- APIs
Quick apply
13d
Application Specialist
GE HEALTHCARE —Kolkata, West Bengal
- Bachelor's degree
- Travel
- Diploma
1d
Office 365 Administrator & Migration Specialist
Ingold Solutions —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Client Acquistion Specialist
Alpha Business Designs —Park Street, Kolkata, West Bengal
- ₹35,000 - ₹50,000 a month
- Full-time
- Salesforce
- Business development
- In-person
- Work from home
- Flexible schedule
Quick apply
Clinical Application Specialist, APT (Hyderabad Location)
Radiometer —Kolkata, West Bengal
- Full-time
- Remote
- Doctoral degree
- Sales
- Master's degree
- Paid time off
- Work from home
International Outbound Sales Specialist (Work from Home)
GLOBURN Resource Management Pvt Ltd —Kolkata Mint, Kolkata, West Bengal
- ₹11,266.04 - ₹38,160.33 a month
- Full-time
- Remote
- CRM software
- Marketing
- English
- Work from home
Quick apply
R&R expert/ Social Development expert _BID Position
SYSTRA —Kolkata, West Bengal
- Master's degree
- Travel
AI Knowledge & Systems Specialist LLM + AWS + Automation
Trip and Event —Kolkata, West Bengal
- ₹15,000 - ₹30,000 a month
- Full-time
- Master's degree
- AWS
- In-person
- Health insurance
Quick apply
Specialist - F&A - R2R 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
Hydrology expert/ water resources specialist_ BID Position
SYSTRA —Kolkata, West Bengal
- Engineering
- Master's degree
- Project management
Specialist / Senior Specialist - Human Resources
Linde —Kolkata, West Bengal
- Master's degree
- Analysis skills
- Programmable logic controllers
Process developer accounts payab;e
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
Ai Product Trainer
House Of Edtech —Kolkata, West Bengal
- ₹3,00,000 - ₹6,00,000 a year
- Weekend availability
- Microsoft Powerpoint
- CRM software
- B.Sc
- Work from home
Quick apply
Specialist - HRO - Recruitment Operations 4A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Full-Stack Developer
SuperProcure —Kolkata, West Bengal
- ₹4,50,000 - ₹6,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- AI
Quick apply
Jewellery Domain Specialist / Delivery Lead
Yitro —Kolkatta G.P.O., Kolkata, West Bengal
- Up to ₹25,00,000 a year
- Full-time
- ERP systems
- Master's degree
Quick apply
Senior Implementation Specialist
VComply Technologies —Kolkata, West Bengal
- Master's degree
- Project management
- Agile
- Health insurance
- Paid time off

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Microsoft 365 Client Success Specialist

SALESCOM SERVICES
Kolkata, West Bengal

Quick apply

Job details

Full-time
Up to ₹12,00,000 a year

Benefits

Health insurance

Qualifications

BCS
Knowledge management
Power BI
Microsoft Excel
Azure
Computer Science
Software troubleshooting
Project management
Bachelor's degree
Continuous improvement
SharePoint
Pivot tables
SaaS
Diploma
Information Technology

Full job description

Job Title: M365 Client Success Specialist

Location: Kolkata, India

Company: Salescom Services

Shift Timings: 1:15 PM to 10:30 PM IST

Working Days: Mon to Friday (Half Day on 1 Saturday in a month)

Employment Type: Full Time On-Site

Industry: Telecoms, IT and Security

Salary: Upto 12 LPA

Who are we:

Salescom Services Private Limited is a subsidiary of a British technology company, specializing in IT & Security and Telecommunication products and services for both enterprises and SMEs. Our core competencies include comprehensive project management, customer success, revenue assurance, account management, billing & analytics, quality and compliance, web security, and IT Helpdesk services within the technology and telecommunications sectors.

With over two decades of combined experience among our board members, we have a solid foundation in managing successful ventures and acquisitions. The founding members have a rich history of operating renowned technology and telecommunication businesses in Australia and the United Kingdom. In December 2019, we proudly established our first captive unit in Sector V, Kolkata, West Bengal, a hub for IT talent.

Job Summary:

The Microsoft 365 Client Success Specialist will be responsible for ensuring that customers successfully adopt, utilize, and derive maximum value from Microsoft 365 solutions. This role acts as a trusted advisor to UK based business clients, driving user engagement, solution optimization, and long-term customer satisfaction through proactive guidance, technical expertise, and relationship management. The specialist collaborates with sales, support, and technical teams to deliver seamless onboarding, ongoing enablement, and continuous improvement aligned with client business goals.

Key Responsibilities:

System Administration and Support: End-to-end administration of Microsoft 365 tenants, including user account management, licensing, and security compliance.
Platform Configuration: Support and configuration of Microsoft Teams, SharePoint Online, OneDrive for Business, and Exchange Online.
Workflow Automation: Utilize Power Platform (Power Automate, Power BI, Power Apps) to create efficient business solutions.
Data Analysis & Reporting: Perform audit log evaluations, monitor system usage, and generate reports on platform performance.
User Training & Documentation: Create documentation, provide troubleshooting support, and train employees on M365 collaboration tools.
Security & Compliance: Implement and monitor data security policies to prevent data loss.
Client Onboarding & Adoption Management: Plan and execute structured onboarding programs for new Microsoft 365 customers, ensuring smooth transition, user adoption, and early value realization.
Customer Success & Relationship Management: Act as the primary point of contact for assigned clients, conducting regular check-ins, success reviews, and health assessments to ensure customer satisfaction and retention.
Incident & Escalation Management: Manage service incidents, coordinate with Microsoft support and internal resolver teams, track SLAs, and ensure timely resolution of critical issues.
Change Management & Feature Rollout: Plan and support Microsoft 365 feature updates, roadmap changes, and tenant-wide deployments, ensuring minimal business disruption and effective communication to stakeholders.
License Optimization & Cost Management: Analyze license usage and recommend optimization strategies to reduce cost, improve utilization, and align licensing with business needs.
Governance & Best Practices Implementation: Design and enforce governance models for Teams, SharePoint, and OneDrive including naming conventions, lifecycle management, access controls, and information architecture.
Integration & Ecosystem Support: Support integration of Microsoft 365 with third‑party tools, identity systems (Azure AD / Entra ID), and line‑of‑business applications used by customers.
Knowledge Management & Continuous Improvement: Maintain internal knowledge bases, standard operating procedures (SOPs), and lessons learned to improve service delivery and operational efficiency.

Pre-Requisites:

3 plus years of hands‑on experience in Microsoft 365 administration and support.
Deep knowledge of M365 services (Teams, SharePoint, Exchange).
Experience in a client‑facing or customer-success role, preferably in IT services, MSPs or SaaS environments.
Advanced Excel skills, including pivot tables, formulas, and data analysis.
Proven ability to troubleshoot and resolve technical issues, often in second-line support roles.
Strong interpersonal skills for stakeholder management and training.
Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
Relevant post‑graduate certifications or diplomas in Cloud Computing or Microsoft technologies are an advantage

Benefits:

Competitive salary, periodic reviews and performance-based bonuses.
Comprehensive health insurance coverage for self and chosen family dependents.
Professional development opportunities, including training and company funded certifications.
Collaborative and inclusive work environment that values diversity and creativity.
Opportunities to work on cutting-edge projects and contribute to the growth of the company.

How to Apply:

Interested candidates are invited to submit their resume and cover letter to mailto:[email protected] in confidence. Please label “M365 Client Success Specialist Application” in the email subject line. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates. We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer.

Quick apply

Refine Your Search

application specialist jobs in kolkata west bengal

Microsoft 365 Client Success Specialist

Product Support Specialist (AI Programs)

MIS & Automation Specialist

Application Specialist

Office 365 Administrator & Migration Specialist

Client Acquistion Specialist

Clinical Application Specialist, APT (Hyderabad Location)

International Outbound Sales Specialist (Work from Home)

R&R expert/ Social Development expert _BID Position

AI Knowledge & Systems Specialist LLM + AWS + Automation

Specialist - F&A - R2R 4B

Customer Success Associate

Hydrology expert/ water resources specialist_ BID Position

Specialist / Senior Specialist - Human Resources

Process developer accounts payab;e

Ai Product Trainer

Specialist - HRO - Recruitment Operations 4A

Full-Stack Developer

Jewellery Domain Specialist / Delivery Lead

Senior Implementation Specialist

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