Mumbai Maharashtra Beauty salon receptionist Jobs – 2 Open Jobs Today

Salon Software and Operations manager
Salfom technologies —Mumbai District, Maharashtra
- ₹25,000 - ₹60,000 a month
- Part-time
- Analysis skills
- In-person
- Leadership
- Paid sick time
Quick apply
12d
Front Desk Executive / Receptionist
HOUSE OF AESTHETICS —Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Flexible schedule
Quick apply

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Salon Software and Operations manager

Salfom technologies
Mumbai District, Maharashtra

Quick apply

Job details

Part-time | Full-time
₹25,000 - ₹60,000 a month
12 days ago

Benefits

Paid sick time

Qualifications

Pricing
Analysis skills
Software testing
Leadership
Communication skills
Cosmetology

Full job description

The ideal candidate has worked with salon management software and understands how salons operate, particularly multi-location salon chains.

Key Responsibilities

1. Salon Software Management & Analysis

Understand and analyze how salons use management software in their daily operations.
Review and analyze software workflows from a salon user's perspective.
Identify operational gaps, inefficiencies, and opportunities for automation.
Help define how salon software should be configured and used.
Analyze the setup and management of:
Services and service categories
Service pricing
Service duration
Staff/service assignment
Packages
Memberships
Discounts and promotions
Commissions
Appointments and booking rules
Customer profiles and CRM
Products and inventory
POS and billing
Reports and dashboards
User roles and permissions
Multi-location settings

2. Multi-Location Salon Operations

Understand the difference between corporate/head-office and individual salon-location operations.
Determine which settings should be controlled centrally and which should be managed at the location level.
Analyze how salon chains manage common services, pricing, packages, memberships, employees, and policies across multiple locations.
Understand the requirements of:
Salon owners
Corporate/head-office teams
Regional managers
Location/salon managers
Receptionists
Stylists/beauticians
Help define appropriate software permissions and workflows for each role.

3. Product Requirements

Work directly with the Product and Development teams to communicate salon-business requirements.
Convert salon workflows into clear product requirements, use cases, and user scenarios.
Explain how a feature should work from the perspective of a real salon employee.
Review proposed features and provide feedback before development and release.
Help prioritize features based on actual salon needs.
Identify missing functionality and recommend improvements.

4. Software Testing & Quality

Test new and existing software features from a salon-operations perspective.
Create real-world salon scenarios for testing.
Identify bugs, workflow problems, confusing screens, and operational gaps.
Verify that new features work correctly for different salon roles and locations.
Work with the development team to reproduce and explain issues.
Participate in user acceptance testing before major releases.

5. Salon Industry Research

Research how salons and salon chains operate in different markets.
Study competing salon management software and identify useful features and gaps.
Speak with salon owners, managers, receptionists, and stylists to understand their needs.
Monitor changing salon-industry practices and technology requirements.
Bring real-world industry insights into product discussions.

6. Software Implementation & Training

Help define best practices for setting up the software for new salon customers.
Assist with configuring services, pricing, staff, packages, memberships, and other salon settings.
Help create training materials and workflows for salon employees.
Participate in customer onboarding and software demonstrations when required.
Explain software functionality to salon customers in practical business terms.

Required Experience

3+ years of experience in the salon, spa, beauty, or wellness industry.
Hands-on experience working with salon management software, POS, booking, CRM, ERP, or similar systems.
Strong understanding of salon operations.
Good understanding of services, pricing, appointments, staff management, commissions, packages, memberships, customers, inventory, billing, and reporting.
Strong analytical and problem-solving skills.
Excellent communication skills.
Comfortable working with software and learning new technology.
Ability to clearly explain business processes to product and development teams.

Highly Preferred

Experience working with a multi-location salon or salon chain.
Experience at a corporate/head-office or regional level.
Experience managing or coordinating salon software across multiple locations.
Experience configuring services, prices, packages, memberships, staff, permissions, or reports in salon software.
Experience working with salon software vendors.
Experience in software implementation, training, onboarding, or support.
Experience evaluating different salon management software platforms.

Ideal Background

Candidates with experience in roles such as:

Salon Operations Manager
Salon Chain Operations Manager
Regional Salon Manager
Multi-Location Salon Manager
Salon Business Manager
Spa Operations Manager
Head Office Salon Operations Executive
Salon Software Specialist
Salon Software Trainer
Salon Software Implementation Specialist
Salon Technology & Operations Specialist

Pay: ₹25,000.00 - ₹60,000.00 per month

Benefits:

Paid sick time

Work Location: In person

Quick apply

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