Remote Senior support analyst Jobs – 94 Open Jobs Today

Senior Support Analyst
Flexpile Pvt Ltd —Remote
- Up to ₹8,00,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Quick apply
5d
Senior Data Analyst
Delphic Global —Remote
- ₹5,54,567.43 - ₹19,19,452.05 a year
- Full-time
- Remote
- ERP systems
- Data analysis skills
- SQL
Quick apply
12d
Senior Business Analyst
Cimpress —Remote
- Remote
- Master's degree
- SQL
- Analysis skills
- Work from home
Quick apply
Senior Transportation Analyst
Spreetail —Remote
- Email
- Remote
- Microsoft Excel
- English
- Windows
- Work from home
Quick apply
Product Analyst
Oorja Development Solutions India Pvt. Ltd. —Remote
- ₹6,08,245.92 - ₹9,00,986.00 a year
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health insurance
- Paid time off
Quick apply
22h
Strategy & Operations Analyst
TD Synnex —Remote
- Full-time
- Remote
- Microsoft Excel
- Master's degree
- Analysis skills
Production Support Analyst
Endpoint Clinical —Remote
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
Quality Assurance Tester
Verixans Technologies —Remote
- ₹1,500 - ₹2,000 an hour
- Part-time
- Remote
- Software troubleshooting
- SQL
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
Product Support Analyst (Finance)
Infor —Remote
- Full-time
- Remote
- Software troubleshooting
- ERP systems
- English
Incident Management Analyst
Milestone Technologies, Inc. —Remote
- Weekend availability
- Remote
- Customer service
- English
- Databases
5d
Senior Mortgage Analyst
Ocrolus —Remote
- Monday to Friday
- Remote
- Microsoft Excel
- Microsoft Office
- SQL
Senior Data Analyst
Deltek, Inc. —Remote
- Remote
- Computer Science
- SQL
- Bachelor's degree
Anaplan Support Specialist (Lead)/ Contract
Aaryavin Services —Remote
- ₹1,00,000 - ₹1,20,000 a month
- Remote
- Azure
- ERP systems
- IT
- Paid time off
- Work from home
Quick apply
1h
Senior Data Analyst
Precision AQ —Remote
- Online application
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Quick apply
Content Moderator
SpocitServiceBpoPvtLTd —Remote
- ₹2,40,000 - ₹3,25,000 a year
- Weekend availability
- Remote
- English
- 12th Pass
- Analysis skills
- Flexible schedule
Quick apply
Senior Data Analyst
Precision Medicine Group —Remote
- Online application
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Investment Analyst Intern
Incube —Remote
- From ₹20,000 a month
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Research
- Work from home
- Flexible schedule
Quick apply
Senior Customer Strategy Analyst
Parexel —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- English
Lead Zuora Analyst
Techfacto —Remote
- ₹1,00,000 - ₹45,00,000 a year
- Remote
- Salesforce
Quick apply
Senior Medical Writer & Evidence Analyst
Catalyst Clinical Research, LLC —Remote
- Full-time
- Remote
- Microsoft Word
- Medicine
- Doctoral degree

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Senior Support Analyst

Flexpile Pvt Ltd
Remote

Quick apply

Job details

Full-time
Up to ₹8,00,000 a year
5 days ago

Benefits

Work from home

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Sales
Salesforce
Technical support
Microsoft Office
Bachelor's degree
Customer support
Diploma
Communication skills

Full job description

In this role, you'll help improve processes, manage customer support tools, and support teams that assist customers through email, chat, and online portals. If you're detail-oriented, enjoy solving problems, and want to grow your career in a fast-paced environment, this role offers excellent learning and development opportunities.

Responsibilities

Manage customer cases in CRM Portal, resolving assigned requests accurately and within the required response times.

Maintain records by creating, updating, reviewing, and closing customer accounts, cases, and related files.

Keep customers informed by providing timely updates and clear communication throughout the resolution process.

Work closely with the sales team to identify potential opportunities that support customer growth and business objectives.

Build and maintain strong customer relationships to improve retention and long-term satisfaction.

Gather customer feedback and share recommendations that help improve products, services, and the overall customer experience.

Develop relationships with key stakeholders across customer organizations to strengthen engagement and support account success.

Identify opportunities to introduce additional products or services that add value to existing customer accounts.

Skills & Qualifications

Previous experience in customer support, case management, or a similar client-facing role.

Hands-on experience using Salesforce or other CRM systems.

Strong verbal and written communication skills with the ability to interact professionally with customers and colleagues.

Ability to organize work, manage multiple priorities, and meet deadlines in a fast-paced environment.

Excellent analytical and problem-solving abilities with strong attention to detail.

Experience supporting sales teams or managing customer accounts is an advantage.

Proven ability to build positive relationships with customers and internal stakeholders.

Comfortable working both independently and as part of a collaborative team.

Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Education & Experience

Bachelors/ Masters Diploma

3 years of experience in customer support, technical support, or client service roles, ideally within SaaS, technology, or ad-tech environments.

Please note Freshers will not be considered for this role.

Schedule

Monday - Friday 8am - 5:00pm IST

We have great people here and are looking for more. Come join us!

We are an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

Pay: Up to ₹800,000.00 per year

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

senior support analyst jobs in remote

Senior Support Analyst

Senior Data Analyst

Senior Business Analyst

Senior Transportation Analyst

Product Analyst

Strategy & Operations Analyst

Production Support Analyst

Quality Assurance Tester

Product Support Analyst (Finance)

Incident Management Analyst

Senior Mortgage Analyst

Senior Data Analyst

Anaplan Support Specialist (Lead)/ Contract

Senior Data Analyst

Content Moderator

Senior Data Analyst

Investment Analyst Intern

Senior Customer Strategy Analyst

Lead Zuora Analyst

Senior Medical Writer & Evidence Analyst

I want to receive the latest job alerts for senior support analyst in remote

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