Roshanpura Delhi Customer service representative Jobs – 197 Open Jobs Today

Associate - Client Services - Private Banking
Standard Chartered —Dindarput, Delhi
- Microsoft Powerpoint
- Bachelor's degree
- Communication skills
- Health insurance
- Paid sick time
4d
Customer Service Representative
Manam Chocolate —Vasant Kunj, Delhi, Delhi
- From ₹24,000 a month
- Weekend availability
- CRM software
- Inventory management
- Customer service
- Health insurance
- Flexible schedule
Quick apply
Customer Support Associate
Nethues Technologies Private Limited —Rohini, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Computer skills
- Typing
- Health insurance
Quick apply
Customer Service Representative
Trigent Software Ltd —Gurugram, Haryana
- Up to ₹29,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
Quick apply
Customer Service Representative
Impleo consulting —Gurugram, Haryana
- ₹21,000 - ₹30,000 a month
- Full-time
- Sales
- English
- 12th Pass
- Commuter assistance
Quick apply
Customer Support Associate
OLX India Pvt Ltd —Gurugram, Haryana
- ₹20,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Food provided
Quick apply
7d
Customer Service Team Leader
Transcom —Gurugram, Haryana
- ₹60,000 - ₹65,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
Quick apply
Customer Service Representative
S & S Consultancy —West District, Delhi
- ₹15,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Sales
- Customer service
- Bachelor's degree
Quick apply
Inbound Customer Service Representative
Venture Quest —Civil Lines, Delhi, Delhi
- ₹22,000 - ₹37,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Senior Customer Service Associate - Gurugram
KTC INDIA DISPLAY LLP —Gurugram, Haryana
- ₹50,000 - ₹60,000 a month
- Full-time
- CRM software
- Customer service
- English
- Paid sick time
Quick apply
Customer Support Associate
Cubnet Services —Gurugram, Haryana
- ₹25,000 - ₹34,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
13d
Patient Engagement (Call Centre Agents)
Clove Dental —Delhi, Delhi
- ₹18,000 - ₹27,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
Quick apply
5d
Customer Care Associate
ADVENTURE SPORTS COVER360 —Pitampura, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
4d
Customer Service Associate
Venture Quest —Delhi, Delhi
- ₹25,000.00 - ₹34,173.39 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
10d
Customer Service Representative
Prinith Solutions —Dwarka, Delhi, Delhi
- Up to ₹20,000 a month
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Paid time off
Quick apply
Customer Service Representative
IGT SOLUTIONS —Gurugram, Haryana
- ₹21,000 - ₹33,400 a month
- Full-time
- Walk-in
- Sales
- Customer service
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
12h
Customer Support Associate - Voice Process
TaskUs —Gurugram, Haryana
- ₹25,000 - ₹31,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
2d
Customer Service Representative - International BPO
Demographic Services —Gurugram, Haryana
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
Wealth Management Customer Associate
AllSec Technologies —Gurgaon H.O, Gurugram, Haryana
- ₹30,000 - ₹35,000 a month
- Part-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Health insurance
Quick apply
Membership Consultant
Kris Gethin Gyms —Dwarka, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Hospitality
- 12th Pass
- Bachelor's degree
Quick apply

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Associate - Client Services - Private Banking

Standard Chartered -
Dindarput, Delhi

Apply Now

Job details

Permanent
4 days ago

Benefits

Health insurance
Paid sick time

Qualifications

Microsoft Powerpoint
Wealth management
Bachelor's degree
Communication skills
Banking

Full job description

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Requisition Number: 59646
Job Location: Delhi, IND
Global Grade: Band 7
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 01/08/2026
Posting End Date: 09/08/2026
:
Job Summary

Assist assigned RMs to achieve financial targets by providing strong support to them.
Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and the regulations.
Ensuring high quality customer service to PVB clients.
Ensuring internal and external compliance on all transactions.
Assist in deepening existing client relationship through excellent customer service.
Manage CDD (RBI & Periodic) reviews process within the prescribed timelines.

Key Responsibilities

Strategy

Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guideline.
Provide professional accurate and timely support to client Advisors.
Provide prompt, efficient and courteous service to PVB customers.
Ensure transactions are processed with a high level of accuracy and commitment within standard turnaround time in order to satisfy customer needs.
Manage the preparation of Client Due Diligence (CDD) reviews and ensure deadlines are met, and timely follow up of issues raised.
Liaising with other Departments where necessary, promptly inform Client Advisors and the management team of any client complaints including resolution with service levels and accurate input.
onto the Complaints Database.
Deal with and process payments, deposits, and credit card applications accurately and within deadlines and follow up with any queries.
Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints.
Ensure he/she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He / She must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
Call Backs to clients to verify high value payments, change of addresses, enquiries and various administrative matters as per the current process and guideline from time to time.
Constantly challenge processes and procedures with a view to streamlining and simplifying, to reduce waste and improve service offered to internal and external clients.
Deal with Account Opening documentation and queries as required, ensure client files are updated with the relevant documents as per prescribed norms.
Ensure compliance to BCSBI, Treating Customer's Fairly standards are consistently met.
Keep up to date with existing and new SCB Private Bank products.
Keep up to date with new developments in banking, financial and SCB investment products and services.
Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections.
Responsible for health and safety for all. As part of the Health and Safety guidelines you should take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace.
Ensure that your actions do not put others at risk; Work in a healthy and safe manner;
Encourage other to work in a healthy and safe manner
Report all accidents and incidents and bring to the attention of the management any hazard in the workplace.

Processes

Measured indirectly by the success of the Relationship Managers, AUM and revenue goals.
CDD- Completion of documentation and adherence to local and group compliance issues
Adherence to regulatory and Group compliance issues
Number of client complaints and compliments received about the direct service offered.
Successful completion of all accreditation tests and mandatory e-learning
Minimising operational losses and P & L claims
Client satisfaction survey results
Timeliness of submission-Client instructions and AO/PRs

People & Talent

Knowledge / Skills / Experience Required:
Graduate/ Postgraduate
Customer Orientation and service focus
Anywhere between 4-5 years of overall experience, preferably in a Client Service role
General Banking Knowledge, understanding of front and back-office processes and procedures, preferably in a Private Bank Client service role.
Good Interpersonal Skills
Strong Verbal and Written Communication Skills
Ability to work under pressure and meet tight deadlines.
Team player.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External clients
Client Advisors
Investment advisors
Manager Client Service
Compliance
Operations
Risk
Control and Supervision

Skills and Experience

Banking services
Wealth Management services
Soft skills like Communication, Interpersonal
System – Word / Excel / PPT

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potentia
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Apply Now

Refine Your Search

customer service representative jobs in roshanpura delhi

Associate - Client Services - Private Banking

Customer Service Representative

Customer Support Associate

Customer Service Representative

Customer Service Representative

Customer Support Associate

Customer Service Team Leader

Customer Service Representative

Inbound Customer Service Representative

Senior Customer Service Associate - Gurugram

Customer Support Associate

Patient Engagement (Call Centre Agents)

Customer Care Associate

Customer Service Associate

Customer Service Representative

Customer Service Representative

Customer Support Associate - Voice Process

Customer Service Representative - International BPO

Wealth Management Customer Associate

Membership Consultant

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