Tamil Nadu Senior customer support representative Jobs – 86 Open Jobs Today

AGM HR / Manager HR
Schnell Energy Equipments Pvt Ltd —Periyanaickenpalayam, Coimbatore, Tamil Nadu
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Medicine
- Human resources
- In-person
- Health insurance
- Flexible schedule
Quick apply
1d
Admin cum Sales Manager
Industrial Growth Analytik Info Techniqs —Chennai, Tamil Nadu
- ₹6,00,000 a year
- Part-time
- Sales
- Salesforce
- Business development
- Flexible schedule
- Food provided
Quick apply
Sr. Executive - Quality Assurance
Loyal Super Fabrics —Cuddalore, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Quality control
- In-person
- Manufacturing
Quick apply
Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Senior Process Associate - Voice - LTC - Collections & Helpdesk
HCLTech —Chennai, Tamil Nadu
- CRM software
- Software troubleshooting
- Customer service
Sales Development Representative _US Voice Process
Mani India Technologies —Kovilpatti, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Email
- Sales
- Customer service
- Salesforce
Quick apply
5d
Data Governance Manager
Compunet Connections —Chennai, Tamil Nadu
- ₹18,00,000 - ₹28,00,000 a year
- Full-time
- Computer Science
- English
- SQL
Quick apply
Management Representative
RABWIN INDUSTRIES PVT LTD —Malumichampatti, Coimbatore, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Full-time
- Engineering
- Bachelor's degree
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Service Professional
vanis creative bakers —Tirunelveli, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Commuter assistance
- Paid time off
Quick apply
Senior Executive - Operations - TPH
DHL —Tamil Nadu
- Email
- Up to 50% travel
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Senior Sales Coordinator
Kondaas Automation (P) Ltd —Coimbatore, Tamil Nadu
- Up to ₹35,000 a month
- Weekend availability
- In-person
- No travel
- Commuter assistance
- Cell phone reimbursement
Quick apply
Senior Sales Manager
Merloam Estates —Chennai, Tamil Nadu
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Sales
- Salesforce
- Business development
- Paid sick time
Quick apply
Senior Order Analyst I
Emerson —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Microsoft Office
- Health insurance
Sr Representative, Sales
Avient —Tamil Nadu
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Success Specialist - OTC
Shell —Chennai, Tamil Nadu
- Full-time
- Customer service
- English
- Bachelor's degree
4d
Regional Business Manager-Retail
Titan Company —Chennai, Tamil Nadu
- Full-time
- Sales
- Master's degree
- Travel
HR Business Partner - Based in Bengaluru
HARTING (India) Private Limited —Chennai, Tamil Nadu
- Sales
- English
- Analysis skills
Quick apply
Lead - GCC Strategy
Corpay —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Administrative experience
- Health insurance
- Food provided
Sr. Applications Developer (Salesforce - Chennai)
UPS —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Manager-Operations, GBS Process & Analytics Services
AstraZeneca —Chennai, Tamil Nadu
- Full-time
- Sales
- Salesforce
- Business development
3d

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AGM HR / Manager HR

Schnell Energy Equipments Pvt Ltd
Periyanaickenpalayam, Coimbatore, Tamil Nadu

Quick apply

Job details

Full-time
₹60,000 - ₹1,00,000 a month
1 day ago

Benefits

Health insurance
Flexible schedule

Qualifications

Succession planning
Medicine
Human resources management
Human resources
Business requirements

Full job description

1. HR Strategy & Leadership

Develop and implement HR strategies aligned with business objectives.
Advise the MD/CEO/Business Heads on people-related matters.
Prepare annual HR budgets, manpower plans and HR action plans.
Establish HR policies, procedures and organizational systems.
Drive HR transformation and continuous improvement initiatives.
Lead and mentor the HR team.

2. Manpower Planning & Recruitment

Prepare annual and monthly manpower plans based on business requirements.
Manage the complete recruitment cycle from requisition to onboarding.
Develop sourcing strategies for critical and difficult-to-fill positions.
Monitor recruitment TAT, cost per hire and hiring fulfillment.
Ensure effective onboarding and induction of new employees.
Develop talent pipelines for key positions.

3. Performance Management

Design and implement KRA/KPI-based performance management systems.
Coordinate annual performance appraisal and increment processes.
Monitor departmental KPI achievement.
Identify performance gaps and implement Performance Improvement Plans (PIP).
Support managers in setting measurable KRAs and KPIs.

4. Employee Relations

Manage employee grievances and workplace conflicts.
Handle disciplinary procedures, misconduct cases and domestic enquiries.
Promote positive employee relations and workplace culture.
Conduct employee engagement initiatives.
Monitor employee satisfaction and retention.
Conduct exit interviews and analyze attrition trends.

5. Compensation & Benefits

Manage salary structures, grades and compensation benchmarking.
Coordinate annual increments, promotions and incentives.
Review compensation competitiveness and internal equity.
Manage employee benefits such as insurance, medical benefits, PF, ESI and other welfare schemes.
Monitor payroll inputs and ensure timely and accurate processing.

6. Learning & Development

Conduct training needs analysis.
Prepare annual training calendars and budgets.
Implement technical, behavioural and leadership development programs.
Measure training effectiveness.
Develop competency frameworks and career development plans.
Support succession planning and talent development.

7. Statutory Compliance & Labour Laws

Ensure compliance with applicable labour laws and statutory requirements.
Monitor PF, ESI, PT, Bonus, Gratuity, Minimum Wages, Standing Orders, Shops & Establishments/Factories requirements, as applicable.
Coordinate statutory inspections and audits.
Maintain statutory registers and records.
Ensure timely statutory returns and payments.
Keep management updated on changes in labour legislation.

8. HR Operations & HRIS

Manage attendance, leave, employee records and HR documentation.
Ensure effective utilization of HRMS/HRIS systems.
Monitor attendance regularization and payroll inputs.
Maintain employee master data.
Develop HR dashboards and MIS reports.
Improve HR processes through automation and digitization.

9. HR Analytics & MIS

Develop and monitor key HR metrics such as:

Employee Turnover Rate
Absenteeism Rate
Hiring Fulfillment Rate
Time to Hire
Cost per Hire
Open Position Aging
Training Completion Rate
Employee Satisfaction Index
Manpower Cost
Revenue per Employee
Productivity
Retention Rate

10. Employee Engagement & Culture

Plan and execute employee engagement programs.
Organize events such as Annual Day, Independence Day, Republic Day, Women's Day, Sports Day and cultural celebrations.
Promote employee recognition and reward programs.
Strengthen organizational culture and employee communication.
Conduct employee feedback/satisfaction surveys.

11. Administration

Where HR & Admin are combined:

Manage security, housekeeping, transport and facility management.
Monitor office/factory infrastructure and employee facilities.
Manage vendor contracts and administrative expenses.
Ensure workplace safety and statutory requirements.
Monitor company assets and administrative services.
Coordinate emergency preparedness and safety initiatives.

12. Industrial Relations & Factory HR

For manufacturing organizations:

Manage worker relations and shop-floor HR activities.
Coordinate with worker representatives/unions where applicable.
Monitor productivity, absenteeism and discipline.
Handle grievances and disciplinary cases.
Support production manpower planning.
Ensure compliance with factory-related labour requirements.

13. Audit & Compliance

Coordinate internal, customer and social compliance audits.
Ensure closure of HR-related audit observations.
Maintain HR policies, SOPs and supporting documentation.
Support audits such as SMETA, Sedex, RBA, SA8000, ISO and customer audits, where applicable.

14. Management Reporting

Prepare and present monthly/quarterly HR reports to senior management covering:

Manpower → Recruitment → Attrition → Attendance → Payroll → Training → Performance → Employee Relations → Compliance → HR Cost → Engagement

15. Strategic HR Business Partnering

Work closely with functional heads to understand business requirements.
Translate business requirements into HR solutions.
Support organizational restructuring and change management.
Identify critical talent and succession risks.
Improve employee productivity and organizational effectiveness.
Provide data-driven recommendations to senior management.

Pay: ₹60,000.00 - ₹100,000.00 per month

Benefits:

Flexible schedule
Health insurance

Work Location: In person

Quick apply

Refine Your Search

senior customer support representative jobs in tamil nadu

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