Uttar Pradesh Helpdesk executive Jobs – 20 Open Jobs Today

ERP Implementation Executive
GLOBAL INFOCLOUD —Lucknow, Uttar Pradesh
- ₹25,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
API & Product Support Executive
TechRyde Inc —Noida, Uttar Pradesh
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- SQL
Quick apply
Helpdesk Executive
Panchsheel Group —Greater Noida, Uttar Pradesh
- ₹18,000 - ₹22,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
IT Support Engineer
Greenbucks Securities Pvt ltd —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Paid time off
- Flexible schedule
Quick apply
API & Product Support Executive
Techryde Private Limited —Noida, Uttar Pradesh
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- SQL
Quick apply
Software Sales & support Executive
CA Cloud Desk —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Email
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Lead Admin Operations Executive
MAQ Software —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Master's degree
- Administrative experience
Quick apply
Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- ERP systems
- Microsoft Office
- Finance
Service Delivery Leader - F&A - AP 3
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- English
- Microsoft Office
Quick apply
Call Center Executive (Odia)
Patio Digital Pvt Ltd —Noida, Uttar Pradesh
- ₹17,000 - ₹19,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Call Center Executive Assamese Language
Patio Digital Pvt Ltd —Noida, Uttar Pradesh
- ₹17,000 - ₹19,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Call Center Executive Malayalam Language
Patio Digital Pvt Ltd —Noida, Uttar Pradesh
- ₹19,000 - ₹22,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Executives
EXL Service —Noida, Uttar Pradesh
- Full-time
- Oracle
- Master's degree
- Analysis skills
3848629-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Oracle
- Master's degree
- Analysis skills
4400087-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Accounting

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API & Product Support Executive
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ERP Implementation Executive

GLOBAL INFOCLOUD
Lucknow, Uttar Pradesh

Quick apply

Job details

Full-time
₹25,000 - ₹45,000 a month

Benefits

Paid time off
Cell phone reimbursement
Flexible schedule
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Inventory control
Inventory management
Software deployment
ERP systems
Business analysis
Analysis skills
Project management
Presentation skills
Bachelor's degree
Accounting
Software development
Business Administration
Computer Applications
GST
Communication skills
Time management
Information Technology

Full job description

Job Summary

We are seeking a dynamic and customer-focused ERP Implementation Executive to support the implementation, training, and post-deployment adoption of our ERP software across client locations. The role requires frequent travel to client sites across India for software deployment, user training, requirement gathering, and support. The candidate will act as a bridge between clients and the development team, ensuring smooth implementation and successful utilization of the ERP system.

Key Responsibilities

ERP Implementation & User Training

· Participate in ERP software implementation projects at client locations.

· Conduct user training sessions and workshops on ERP modules and business processes.

· Assist clients in adopting the software and resolving operational challenges.

· Provide on-site and remote support during implementation and stabilization phases.

· Ensure successful software rollout and user acceptance.

Requirement Gathering & Functional Support

· Understand client business processes and operational requirements.

· Gather, document, and analyze enhancement requests and change requirements.

· Identify software issues and coordinate with the development team for resolution.

· Perform functional testing and validation before delivering fixes or new features to clients.

· Monitor implementation progress and ensure project milestones are achieved.

Client Communication & Coordination

· Maintain regular communication with clients regarding project status, pending issues, and enhancement requests.

· Serve as the primary liaison between clients and internal technical teams.

· Escalate critical issues and ensure timely resolution.

· Build strong client relationships and ensure customer satisfaction.

Documentation & Reporting

· Prepare implementation documents, user manuals, training guides, and process documentation.

· Update CRM and project management systems with project progress, meeting notes, issue logs, and client communications.

· Generate implementation and support reports for management review.

· Maintain accurate records of client requirements, configurations, and support activities.

Required Skills & Qualifications

· Bachelor's degree in Commerce, Business Administration, Computer Applications, Information Technology, Engineering, or a related field.

· 1–2 years of experience in ERP implementation, software support, business analysis, or a related role.

· Good understanding of business processes and ERP modules, including:

o Sales

o Purchase

o Inventory Management

o Accounting & Finance

o HR & Payroll

o Production

· Strong verbal and written communication skills.

· Ability to train users and explain software functionality effectively.

· Good documentation and reporting skills.

· Basic understanding of software development processes and issue tracking.

· Proficiency in MS Excel, Word, and PowerPoint.

Preferred Skills

· Experience in ERP implementation or software deployment projects.

· Knowledge of GST, accounting concepts, inventory management, and procurement processes.

· Familiarity with CRM, Helpdesk, or Ticketing Systems.

· Experience interacting with clients and managing stakeholder expectations.

Travel Requirements

· Must be willing to travel extensively across India for client visits, software implementation, training, and support activities.

· Candidates should be comfortable with frequent travel and short- or long-duration stays at client locations as per project requirements.

· Ability to work from client premises during implementation phases when required.

Key Competencies

· Customer-centric approach

· Problem-solving and analytical skills

· Strong interpersonal and presentation skills

· Ability to work independently and in a team

· Time management and multitasking abilities

· Adaptability to different business environments

Immediate Joiner**

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Paid sick time
Paid time off

Ability to commute/relocate:

Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Location:

Lucknow, Uttar Pradesh (Required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk executive jobs in uttar pradesh

ERP Implementation Executive

API & Product Support Executive

Helpdesk Executive

IT Support Engineer

API & Product Support Executive

Software Sales & support Executive

Lead Admin Operations Executive

Senior Executive

Service Delivery Leader - F&A - AP 3

Call Center Executive (Odia)

Call Center Executive Assamese Language

Call Center Executive Malayalam Language

Executives

3848629-Senior Executive

4400087-Senior Executive

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