West Bengal Av & communication system technicians Jobs – 9 Open Jobs Today

Residential Engineer -AV
Black Box —Kolkata, West Bengal
- Full-time
- Windows
- Analysis skills
- Bachelor's degree
Quick apply
3d
IT Hardware Engineer
Logic Fusion Private Limited —Shiliguri, West Bengal
- ₹10,000 - ₹15,000 a month
- Weekend availability
- Computer Science
- Bachelor's degree
- Travel
- Health insurance
Quick apply
ITS Field Technician
Cubic Corporation —Canning, West Bengal
- Full-time
- Microsoft Office
- Communication skills
POST SALES EXECUTIVE (IT SUPPORT)
Wildcard Techno Services Pvt Ltd —Kolkata, West Bengal
- ₹7,000 - ₹25,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Computer networking
Quick apply
22h
Fiber Technician
Zita Telecom Pvt Ltd —Kolkata, West Bengal
- ₹12,000 - ₹16,000 a month
- Full-time
- Computer networking
- In-person
- Hand tools
Quick apply
Technical helper for ISP
Zita Telecom Pvt Ltd —Kolkata, West Bengal
- ₹10,000 - ₹11,000 a month
- Full-time
- Computer networking
- In-person
- Hand tools
Quick apply
Experienced TV Repair Technician (CRT / Box TV & Modern LED/LCD)
PIGEONWINGS —Durgapur, West Bengal
- ₹10,000 - ₹15,000 a month
- Part-time
- Hybrid work
- Flexible schedule
Quick apply
V-SAT Engineer
Sysnet Global Technologies Pvt.Ltd —Unknown, West Bengal
- 12th Pass
Quick apply

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Residential Engineer -AV

Black Box -
Kolkata, West Bengal

Quick apply

Job details

Full-time
3 days ago

Qualifications

TCP
Windows
DHCP
Analysis skills
Bachelor's degree
Embedded software
DNS
IT
B.E.
Linux
TCP/IP
Communication skills

Full job description

Resident Engineer – Audio Visual , Video Conferencing & IT Infrastructure

Location

NICL Headquarters, Rajarhat, Kolkata

Employment Type

Full-Time (On-site)

Contract Duration

Initially for 5 years, extendable as per project requirements.

Working Hours

Monday to Saturday
10:00 AM to 7:00 PM (9 Hours)
Availability beyond office hours, Sundays, and holidays during emergencies or whenever called upon.

Job Summary

The RE will be responsible for the day-to-day operation, preventive maintenance, troubleshooting, monitoring, and support of the Audio Visual , Video Conferencing , networking, and related IT infrastructure deployed at NICL Headquarters. The RE shall ensure maximum system uptime, adherence to Service Level Agreements (SLAs), and seamless support during meetings, conferences, and critical events.

Key Responsibilities

AV & Video Conferencing Support

Operate, monitor, troubleshoot, and maintain all AV and Video Conferencing systems.
Provide real-time technical support during meetings, conferences, presentations, and official events.
Configure and troubleshoot VC endpoints, cameras, microphones, DSPs, displays, LED walls, projectors, and control systems.
Ensure readiness of conference rooms before scheduled meetings.

System Maintenance

Perform preventive and corrective maintenance of all AV and VC equipment.
Monitor overall health and performance of installed systems.
Diagnose and resolve hardware, software, and integration issues.
Coordinate with OEMs and service partners for escalations and warranty support.

Network & IT Support

Support network connectivity related to AV and VC solutions.
Assist in basic network management, IP configuration, VLAN connectivity, and device communication.
Support IT security practices applicable to AV and VC infrastructure.
Ensure firmware and software updates are applied as approved.

Incident Management

Attend all complaints within defined SLA timelines.
Record, track, and close incidents through the prescribed ticketing mechanism.
Escalate unresolved issues appropriately.
Maintain complaint history and resolution records.

Documentation

Maintain preventive maintenance records.
Maintain inventory of installed equipment.
Prepare daily, weekly, and monthly reports.
Maintain asset movement and service logs.
Update network diagrams and system documentation whenever required.

Coordination

Coordinate with NICL officials, OEMs, and implementation teams.
Assist during system upgrades, expansions, relocations, and testing activities.
Support acceptance testing and performance verification.

Educational Qualification

Bachelor of Engineering or Bachelor of Technology in:
- Electronics & Communication Engineering
- Electrical Engineering
- Computer Science
- Information Technology
- Electronics & Instrumentation
- or Equivalent discipline

Experience

Minimum 3 years of relevant experience in:
- Audio Visual (AV) Solutions
- Video Conferencing Systems
- Network Management
- IT Security Management

Mandatory Certifications

Relevant AVIXA Certification (CTS/CTS-I/CTS-D) or
Equivalent OEM Certification on the proposed AV/VC solution.

Technical Skills

The engineer should have hands-on knowledge of:

Professional Audio-Visual Systems
Video Conferencing Platforms
DSP Programming & Configuration
Audio Mixing Systems
Wireless & Wired Microphones
PTZ Cameras
LED Displays and Video Walls
Projectors and Display Systems
AV Control Systems
Matrix Switchers
Signal Distribution Systems
IP Networking
TCP/IP, VLAN, DNS, DHCP
Windows Operating System
Basic Linux Administration (desirable)
Network Monitoring Tools
IT Security Best Practices
Preventive Maintenance Procedures
Incident & SLA Management

Soft Skills

Excellent troubleshooting and analytical skills.
Good verbal and written communication.
Customer-oriented approach.
Ability to work under pressure during critical meetings.
Good documentation skills.
Team coordination and stakeholder management.

Employment Conditions

The RE shall be a direct employee of the successful bidder and not employed through any franchisee or subcontractor.
The engineer must possess a valid company-issued Identity Card.
Deployment is subject to successful interview and approval by NICL officials.
NICL reserves the right to seek replacement of the engineer if performance is found unsatisfactory.
Frequent rotation of the RE shall not be permitted. Any change shall require prior written intimation to NICL except under unavoidable circumstances.
The successful bidder shall provide an assurance that the deployed engineer meets all qualification requirements and has been fully trained on the proposed solution before deployment.
In case of engineer replacement, a minimum 15-day knowledge transfer (KT) period shall be ensured before relieving the existing engineer.
The bidder shall arrange additional manpower whenever required to maintain system uptime and comply with SLA commitments, without any additional cost to NICL.

Key Performance Indicators

System uptime as per SLA.
Incident response and resolution time.
Preventive maintenance compliance.
Customer satisfaction.
Documentation accuracy.
Timely escalation and closure of incidents.
Compliance with NICL operational and security policies.

Quick apply

Refine Your Search

av & communication system technicians jobs in west bengal

Residential Engineer -AV

IT Hardware Engineer

ITS Field Technician

POST SALES EXECUTIVE (IT SUPPORT)

Fiber Technician

Technical helper for ISP

Experienced TV Repair Technician (CRT / Box TV & Modern LED/LCD)

V-SAT Engineer

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