Work From Home Client success manager Jobs – 153 Open Jobs Today

Sr. Client Success Manager
Infinity Business Solutions —Remote
- ₹40,000 - ₹45,000 a month
- Full-time
- Remote
- Management
- Master's degree
- Project management
- Work from home
Associate Project Manager
BGBx —Remote
- ₹8,50,000 - ₹11,00,000 a year
- Monday to Friday
- Remote
- Management
- Microsoft Office
- Administrative experience
- Health insurance
- Paid time off
Quick apply
Business Development Manager (Remote – UK Shift)
IndiNIte LTD. —Remote
- ₹24,080.23 - ₹30,400.74 a month
- Part-time
- Remote
- English
- Business development
- Marketing
- Work from home
- Flexible schedule
Quick apply
Customer Success Manager - India
ArmorCode Inc. —Remote
- Remote
- Computer Science
- PMP
- B.Sc
- Health insurance
- Flexible schedule
2d
Transition Manager
Jabil Circuit —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- PMP
- Microsoft Office
Account Manager
Numoo HR —Remote
- ₹5,00,000 a year
- Full-time
- Remote
- Project management
- Communication skills
Product Manager
Quantum Heaps —Remote
- ₹40,000 - ₹80,000 a month
- Full-time
- Remote
- CRM software
- Project management
- Agile
Quick apply
8d
Engagement Manager
Codvo.ai —Remote
- Remote
- Bachelor's degree
- Agile
- AI
Key Account Manager – Talent Advisory & Growth
Weekday —Remote
- ₹6,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Databases
- Recruiting
- AI
Quick apply
Customer Success Manager
Firemon —Remote
- Full-time
- Remote
- Project management
- Bachelor's degree
- Product management
Academic Advisor
eTutorszone.com —Remote
- ₹26,000 - ₹28,000 a month
- Overnight shift
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Work from home
Quick apply
Account Manager
Youtech Marketing —Remote
- ₹35,000 - ₹40,000 a month
- Full-time
- Remote
- English
- Communication skills
Quick apply
Account Manager - Digital Marketing
Blurbpoint Media Pvt Ltd —Remote
- ₹9,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Social media management
- Project management
- Leadership
Quick apply
1d
Business Development Manager
Innoease Solutions —Remote
- ₹3,00,000 - ₹6,00,000 a year
- Part-time
- Remote
- Sales
- Business development
- Project management
- Work from home
Project Manager
Techolution —Remote
- Full-time
- Remote
- PMP
- Master's degree
- Project management
- Health insurance
8d
Product Manager
Optimiser —Remote
- Up to ₹20,00,000 a year
- Full-time
- Remote
- English
- Microsoft Office
- Project management
- Work from home
Quick apply
Customer Success Manager
Megaport —Remote
- Full-time
- Remote
- Azure
- Oracle
- AWS
Operations Coordinator (Marketing Ops)
Brass animals —Remote
- Up to ₹57,204.72 a month
- Part-time
- Remote
- Salesforce
- Accounting
- AI
Quick apply
Restaurant Marketplace Manager (Remote)
Rworks Co —Remote
- ₹9,000 - ₹12,500 a month
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
- Work from home
- Flexible schedule
Quick apply
Brand Communication Manager
Measure Marketing Results Inc. —Remote
- Full-time
- Remote
- Project management
- AI
- Communication skills
Quick apply

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client success manager jobs near work from home

Sr. Client Success Manager

Infinity Business Solutions -
Remote

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Job details

Full-time
₹40,000 - ₹45,000 a month

Benefits

Work from home

Qualifications

Management
Slack
Master's degree
Project management
Bachelor's degree
Customer relationship management
Business Administration
Communication skills

Full job description

Job Information

Date Opened

07/15/2026

Job Type

Full time

Industry

Business Management

Salary

40k-45k

Remote Job

About Us

Established in 2009, Infinity Business Services (IBS) has been providing world-class Virtual Staffing Solutions for over 16 years. We are a company with a strong focus on customer satisfaction. We work in an efficient and cost-effective fashion to provide the highest quality services with absolute accuracy and measuring up to the highest industry standards.

Job Description

This is a remote position.

About the Role:

The Senior Client Success Manager (Sr. CSM) plays a pivotal leadership role in ensuring client satisfaction, operational excellence, and team efficiency within the Client Management department. This position involves managing a team of 3–4 Client Success Managers, overseeing client portfolios, maintaining service quality, resolving escalations, and ensuring that performance KPIs are met across all managed accounts. The ideal candidate is proactive, analytical, and skilled at balancing people leadership with client relationship management.

Key Responsibilities

1. Team Management

Lead, mentor, and oversee a team of 3–4 Account Managers handling multiple client portfolios.
Conduct weekly one-on-ones, performance reviews, and KPI assessments of the reporting managers
Develop the team through coaching, feedback, and structured training sessions.
Ensure workload balance, adherence to SOPs, and timely reporting from the team.

2. Client Relationship Oversight

Oversee all client communications handled by the Account Managers to ensure consistency, professionalism, and alignment with company standards.
Step in for high-priority or escalated client discussions when required.
Review and analyze client health metrics, renewal trends, and overall satisfaction scores.
Proactively identify risks or bottlenecks in client relationships and implement retention strategies.

3. Operations & Performance

Monitor key performance indicators such as retention rate, SLA adherence, escalation turnaround time, and reporting quality.
Collaborate with HR and Operations to design and implement performance frameworks for the client management team.
Ensure all reporting, timesheets, and dashboards (Clockify / Sheets) are accurate and updated regularly.
Create and implement process improvements to enhance service delivery and internal coordination.

4. Departmental Coordination

Work closely with Operations, HR, and Technical teams to ensure smooth execution of cross-departmental processes.
Contribute to the new client onboarding strategy, ensuring Account Managers follow a consistent and client-centric approach.
Act as a bridge between leadership and the Account Management team for communication, planning, and execution.

Requirements

Qualifications & Skills

Bachelor’s degree (Master’s preferred) in Business Administration, Marketing, or related field.
3–4 years of experience leading Account Managers or Client Success teams.
Strong communication, analytical, and decision-making skills.
Proficiency in CRM and project management tools (Zoho, Asana, Slack, Google Workspace).
Ability to manage multiple priorities and delegate effectively.
High emotional intelligence and people management capability.

Benefits

Work from Home.

Night Shift - 07:30pm to 04.30am ( Monday to Friday ) & 03:00pm to 12:00am Alternate Saturday's (1st, 3rd, 5th - Working 2nd , 4th Off)

Apply Now

Refine Your Search

client success manager jobs in work from home

Sr. Client Success Manager

Associate Project Manager

Business Development Manager (Remote – UK Shift)

Customer Success Manager - India

Transition Manager

Account Manager

Product Manager

Engagement Manager

Key Account Manager – Talent Advisory & Growth

Customer Success Manager

Academic Advisor

Account Manager

Account Manager - Digital Marketing

Business Development Manager

Project Manager

Product Manager

Customer Success Manager

Operations Coordinator (Marketing Ops)

Restaurant Marketplace Manager (Remote)

Brand Communication Manager

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Job Information

About Us

Job Description

About the Role:

1. Team Management

2. Client Relationship Oversight

3. Operations & Performance

4. Departmental Coordination

Requirements

Qualifications & Skills

Benefits

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