Maharashtra Customer care coordinator Jobs – 61 Open Jobs Today

Customer Excellence Coordinator
bp —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
11d
Project Coordinator
Henkel —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Engineering
- Microsoft Office
- Health insurance
Quick apply
Lead Project Coordinator
Henkel —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
- Health insurance
Quick apply
Service Coordinator – Service Operations -SIB
Siemens —Thane District, Maharashtra
- Full-time
- Microsoft Powerpoint
- Electrical experience
- Bachelor's degree
APAC CDQA Manager
Abbott Laboratories —Mumbai, Maharashtra
- Full-time
- English
- Bachelor's degree
- Communication skills
International Patient Coordinator
Endurance Tech —Kharghar, Navi Mumbai, Maharashtra
- ₹35,000 - ₹55,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
Quick apply
4d
Sales Advisor
oneabove fitness —Navi Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
CRM Manager / Patient Care Coordinator – Night Shift
Striveforce Private Limited —Navi Mumbai, Maharashtra
- ₹25,000.55 - ₹40,000.02 a month
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Commuter assistance
- Paid time off
Quick apply
Lead, Sales Operations
Priceline.com —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Customer service
- Finance
- SQL
- Health insurance
- Paid time off
Specialist – Recruitment Administration
Alexander Mann Solutions —Mumbai, Maharashtra
- Full-time
- Health insurance
- Life insurance
3d
Team Lead - Escalations
Etraveli Group —Mumbai, Maharashtra
- Customer service
- Master's degree
- Business Administration
Marketing Coordinator
Wahl Clipper Global —Mumbai, Maharashtra
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Senior Front Office Executive
The Eye Vet —Aundh, Pune, Maharashtra
- From ₹35,000 a month
- Full-time
- Microsoft Word
- Bachelor's degree
- In-person
Quick apply
Patient Coordinator
SKORA Skin Clinic —Bandra, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
RME Coordinator, RME
ASSPL - Maharashtra - C32 —Thane District, Maharashtra
- Full-time
- Master's degree
- Electrical experience
- Plumbing
SAP Procurement Specialist
Syensqo —Pune, Maharashtra
- Rotational shift
- Computer Science
- Software troubleshooting
- English
Quick apply
IPD & OPD Manager
Martech Simplified —Panvel, Maharashtra
- From ₹22,000 a month
- Full-time
- Data analysis skills
- Master's degree
- Bachelor's degree
Quick apply
14h
IPC Lead
Kyndryl —Mumbai, Maharashtra
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Senior Service Executive - Customer Care Centre
Agfa —Thane District, Maharashtra
- Management
- Inventory management
- Master's degree
Catalog Coordinator (Associate Analyst, Catalog Operations)
Priceline.com —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Hospitality
- SQL
- Analysis skills
- Health insurance
- Paid time off

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Customer Excellence Coordinator

bp -
Pune, Maharashtra

Apply Now

Job details

Full-time
11 days ago

Qualifications

Microsoft Powerpoint
Contract management
Power BI
Microsoft Excel
Sales
Customer service
Big data
SAP
Salesforce
English
Microsoft Office
Tableau
Customer segmentation
Project management
Bachelor's degree
Relationship management
Customer support
Data visualization
Communication skills

Full job description

Job category

Sales

Experience level

Intermediate

Relocation available

This role is eligible for relocation within country

Job type

Professionals

Travel required

No travel is expected with this role

Job code

RQ111459

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

About the Role

We play to win, and our customers’ success is our business.

The Customer Excellence Coordinator works within the Fuel Supply & Midstream (FS&M) and Mobility & Convenience (M&C) Sales team to execute the customer strategy. It is an interactive and fast-paced first level position in Sales with broad access to various parts of the business. The position is vital in effectively contributing to the selling of branded and unbranded fuel by managing operational execution of existing customer base, assisting in business development execution and support of new account generation. This role works across multiple customer channels, with cross-functional bp teams and external customers in direct support of executing the Sales strategy: goal of winning versus our competitors through process sustainability, customer operational excellence, and executing brand and customer growth strategies across all channels of trade.

Key Accountabilities

Manage customer contractual commitments by utilizing the CLM process for tracking, monitoring, contract execution, and preparing reports as necessary.
Coordinate customer setup requests in SAP and Salesforce across teams, defining process, timelines, customer data, and deliverables for successful execution.
Managing sales operations to support Sales Managers and customers, including handling supply messages, terminal moves, and resolving customer operational needs like supply or billing issues.
Serve as the primary point of contact and strengthen customer relationship management by focusing on marketing initiatives, delivery of offers, volume demand forecasting, and delivering operational excellence.
Take proactive steps to improve processes in collaboration with Sales and other M&C/FS&M departments—such as Legal, Marketing, Finance, Supply, and FBT—to ensure smooth operations and compliance.
Accountable for verifying adherence to internal control policies and established delegation procedures, while ensuring compliance with data policies and governance standards.

Experience and Qualifications

Bachelor’s Degree Required
3+ years of experience with roles supporting Sales, Supply, Marketing and/or finance organizations.
Advanced Microsoft Office skills, specifically Excel and PowerPoint.
Proven record of project management and/or coordination experience.
Experience with SAP and Salesforce is a plus.
Knowledge of Power BI, Tableau and Big Data Analytics a plus.
Proficient in understanding contractual terms a plus.
Customer facing experience of 3+ years; preferably to North America customers

Skills & Competencies

Advanced Microsoft Office skills, specifically Excel and PowerPoint
Proven record of project management and/or coordination experience
Knowledge of big Data Analytics, Power BI, and reporting
English fluency in speech and writing
Strong communication skills; speech and writing
Relationship management skills
Proven critical thinking skills
Customer service skills

Shift Timings

Comfortable to support US Shift 5:30pm to 2:30am IST

Why join bp

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Continuous Improvement, Continuous Improvement, Contract Management, customer and competitor understanding, Customer Care Support, Customer centric thinking, Customer Profitability, Customer promise execution, Customer Segmentation, Customer service delivery excellence, Customer Service Design, Customer Support, Customer Support Operations, Customer Support Systems, Data Analysis, Data Sourcing, Data visualization and interpretation, Delivers an effortless customer experience, Digital Fluency, Internal alignment, International Customer Support, market, Measuring and Verification for Carbon Storage, Monitoring, Offer and product knowledge {+ 2 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

Pay

bp offers competitive pay in line with industry standards, making us an employer of choice.

Discretionary bonus

We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.

Retirement & savings

We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.

Insurance benefits

To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.

Equity

Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp’s success.

Disclaimer

This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.

Apply Now

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We play to win, and our customers’ success is our business.

Manage customer contractual commitments by utilizing the CLM process for tracking, monitoring, contract execution, and preparing reports as necessary.

Coordinate customer setup requests in SAP and Salesforce across teams, defining process, timelines, customer data, and deliverables for successful execution.

Managing sales operations to support Sales Managers and customers, including handling supply messages, terminal moves, and resolving customer operational needs like supply or billing issues.

Serve as the primary point of contact and strengthen customer relationship management by focusing on marketing initiatives, delivery of offers, volume demand forecasting, and delivering operational excellence.

Take proactive steps to improve processes in collaboration with Sales and other M&C/FS&M departments—such as Legal, Marketing, Finance, Supply, and FBT—to ensure smooth operations and compliance.

Accountable for verifying adherence to internal control policies and established delegation procedures, while ensuring compliance with data policies and governance standards.

Bachelor’s Degree Required

3+ years of experience with roles supporting Sales, Supply, Marketing and/or finance organizations.

Advanced Microsoft Office skills, specifically Excel and PowerPoint.

Proven record of project management and/or coordination experience.

Experience with SAP and Salesforce is a plus.

Knowledge of Power BI, Tableau and Big Data Analytics a plus.

Proficient in understanding contractual terms a plus.

Customer facing experience of 3+ years; preferably to North America customers

Advanced Microsoft Office skills, specifically Excel and PowerPoint

Proven record of project management and/or coordination experience

Knowledge of big Data Analytics, Power BI, and reporting

English fluency in speech and writing

Strong communication skills; speech and writing

Relationship management skills

Proven critical thinking skills

Customer service skills

Shift Timings

Comfortable to support US Shift 5:30pm to 2:30am IST

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.