mumbai maharashtra outsourcing manager Jobs – 67 Open Jobs Today

Senior Manager - Client Success
NTT Global Data Centers —Mumbai, Maharashtra
- Full-time
- Sales
- Leadership
- Communication skills
Business Enablement Manager (Vice President) - Parametric
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Recruiting
13d
Infrastructure Support Manager
Orbitouch Outsourcing Private Limited —Mumbai, Maharashtra
- ₹10,00,000 - ₹15,00,000 a year
- Urgently hiring
- Computer Science
- Databases
- Project management
Quick apply
4d
Tech program Manager Diverse global solutions provider corp
Skyleaf Consultants —Mumbai, Maharashtra
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Java
- Project management
- Software development
Operations Manager (Head)
iTransparity —Mumbai, Maharashtra
- Analysis skills
- Mentoring
- Communication skills
E-Commerce Manager
Orbitouch Outsourcing Private Limited —Mumbai, Maharashtra
- Up to ₹15,00,000 a year
- Urgently hiring
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
7d
Assistant Manager/TL – Financial Reporting/FAS ( DM/ DM( TL)-
Basiz —Mumbai, Maharashtra
- ₹7,00,000 - ₹9,00,000 a year
- Microsoft Excel
- English
- Microsoft Office
Category Head
Orbitouch Outsourcing Private Limited —Mumbai, Maharashtra
- Up to ₹15,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Cell phone reimbursement
Quick apply
1d
Senior Manager - Procurement
Abbott Laboratories —Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Operations Head
Orbitouch Outsourcing Private Limited —Mumbai, Maharashtra
- ₹21,501.03 - ₹97,981.46 a month
- Full-time
- Microsoft Excel
- In-person
- Negotiation
- Cell phone reimbursement
Quick apply
1d
Lead-Diamond & Stone Sourcing
Titan Company —Mumbai, Maharashtra
- Oracle
- Management
- Microsoft Office
Workplaces Services Manager, Castrol India
bp —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
8d
Resilience Manager (Operations & Technology)
Investec —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Presentation skills
- Agile
Senior Manager – Application Analyst (ServiceNow)
DHL —Mumbai, Maharashtra
- Microsoft Office
- Analysis skills
- Project management
Purchase Manager
Orbitouch Outsourcing Private Limited —Mumbai, Maharashtra
- Up to ₹6,00,000 a year
- Urgently hiring
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
7d
Senior Manager IS GRC
CDSL —Mumbai, Maharashtra
- Email
- Microsoft Powerpoint
Housekeeping Manager
AccorHotel —Mumbai, Maharashtra
- Full-time
Quick apply
Client Account Services, Vice President, Morgan Stanley Investment Management
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Assistant Manager - Operations
Trinity India Outsourcing —Thane, Maharashtra
- ₹6,40,000 - ₹6,50,000 a year
- Full-time
- Sales
- Business development
- In-person
Quick apply
11d
Project Manager - Clinical Research
Sun Pharma Laboratories Ltd —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- Diploma

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Senior Manager - Client Success

NTT Global Data Centers -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Business Management
ITIL Certification
Sales
Financial statement preparation
ITIL
Leadership
Communication skills

Full job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

What we are looking for

Key Roles and Responsibilities:
Revenue
Accountable for the achievement of TPS revenue and gross profit targets for the region through:
In-contract growth by up-sell / cross-sell of NTT Ltd services within the Client Success managed account base
On-time renewals (with minimal client or price churn) for either all contracts within their region or those within the Client Success managed account base

Leadership
Lead a team of Client Success Management professionals (Client Success Specialists and potentially Client Success Country Leads) in delivering NTT Ltd strategic Client Success Management objectives
Mentor, coach and manage the performance and professional development of their team of Client Success Management professionals
Continuously upskill and improve the capability of the Client Success Management professionals in line with Client Success Management strategy
Clients
Accountable for development of client contract strategies which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
Work closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements
Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required
Develop and maintain relationships with key strategic clients to promote the value of NTT Ltd.'s Client Success Management offer and enhance understanding of clients’ strategic needs
Global Client Success Management Practice
Contribute to the development of Group Client Success Management strategy and oversees resulting regional delivery programmes
Ensure alignment to the Client Success Management operating model and strategy across the regional Client Success Management community
Drive pro-active and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice
Develop and maintain relationships with cross-functional NTT Ltd stakeholders to promote/evangelise the Client Success Management agenda
Knowledge, Skills and Attributes:
Interpersonal skills with the ability to develop and maintain solid stakeholder relationships (across relevant NTT Ltd cross-functional teams and within client environments where necessary)
Excellent communication skills (verbal and written) coupled with good questioning skills
Demonstrates leadership skills and drives standards of performance
Strategic thinking ability coupled with strong planning and execution skills
Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market
Ability to interpret complex data/reports, derive business insights and define relevant operating responses
Understanding of NTT Ltd high-level operating model (how we work and which functions are involved)
Deep understanding of the NTT Ltd services business and commercial service offerings available
Strong knowledge and understanding of IT service environment, service operations and ITIL practices
Demonstrates an understanding of and the ability to position “partnership” offerings (i.e. Managed Services, Support Services, Consulting Services and Technical Services)
Understanding of NTT’s approach to Client Success Management, including the strategic direction and operating model
Academic Qualifications and Certifications:
Tertiary level qualification such as a business management or equivalent degree
Certification and/or working knowledge of ITIL practice
Required Experience:
Extended experience in a Managed Services and/or Outsourcing environment
Extended experience in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment in a senior managerial role
Extended experience in sales and client engagements at senior manager level within a commercial service offering environment

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Apply Now

Refine Your Search

outsourcing manager jobs in mumbai maharashtra

Senior Manager - Client Success

Business Enablement Manager (Vice President) - Parametric

Infrastructure Support Manager

Tech program Manager Diverse global solutions provider corp

Operations Manager (Head)

E-Commerce Manager

Assistant Manager/TL – Financial Reporting/FAS ( DM/ DM( TL)-

Category Head

Senior Manager - Procurement

Operations Head

Lead-Diamond & Stone Sourcing

Workplaces Services Manager, Castrol India

Resilience Manager (Operations & Technology)

Senior Manager – Application Analyst (ServiceNow)

Purchase Manager

Senior Manager IS GRC

Housekeeping Manager

Client Account Services, Vice President, Morgan Stanley Investment Management

Assistant Manager - Operations

Project Manager - Clinical Research

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