Haryana Quality auditor Jobs – 111 Open Jobs Today

Analyst - Quality
Alight —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
1d
ISO & Quality Management Lead
Express KCS —Gurugram, Haryana
- Communication skills
11d
ISO & Quality Management Lead
EKCS —Gurugram, Haryana
- Communication skills
Quality Manager-Electronics Industry
Ashriya enterprises —Kundli, Haryana
- ₹50,000 - ₹55,000 a month
- Full-time
- Assembly
- Bachelor's degree
- Team management
Quick apply
3h
Quality Auditor
webart softech —Panchkula, Haryana
- From ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Audits, Compliance & Governance
Maruti Suzuki India Ltd —Gurugram, Haryana
- Full-time
- Computer Science
- Databases
- Analysis skills
Intermediate Auditor
Moody's —Gurugram, Haryana
- Bachelor's degree
- AI
- SDLC
Auditor II Food Production
NSF International —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Project Auditor
Jacobs —Gurugram, Haryana
- English
- Project management
- Bachelor's degree
Senior Internal Auditor
India Consultancy Private Limited —Gurugram, Haryana
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Assistant Manager - Quality Compliance and Process Improvement
JLL —Gurugram, Haryana
- Data analysis skills
- English
- Analysis skills
- Health insurance
EHS -Manager
IIRIS Consulting —Gurugram, Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Diploma
Power/Energy Engineer Auditor
PSMG & Associates —Gurugram, Haryana
- ₹30,000 - ₹35,000 a month
- Full-time
- Engineering
- System design
- Analysis skills
Quick apply
Auditor II Retail
NSF International —Gurugram, Haryana
- Diploma
3d
Manager – Quality Assurance
Unimrkt Research —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader Governance & Compliance
InterContinental Hotels Group —Gurugram, Haryana
- Hospitality
- Management
- No experience needed
9d
Asst Manager QHSE-Industrial Catering
Kaanta foods pvt ltd. —Manesar, Gurugram, Haryana
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
Manager: QA & Regulatory Affairs
Mother Sparsh Baby Care private Limited —Panchkula, Haryana
- From ₹80,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Paid time off
- Paid sick time
Quick apply
7d
Quality Analyst Chat support
Programming.com —Panchkula, Haryana
- Up to ₹5,00,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
8d
Quality Engineer
Stryker —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
- Health insurance
9d

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Analyst - Quality

Alight -
Gurugram, Haryana

Apply Now

Job details

1 day ago

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Excel
Analysis skills
Quality assurance
Root cause analysis
Communication skills

Full job description

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Quality Analyst

Role Summary

The Quality Analyst is responsible for ensuring end‑to‑end quality of delivery and adherence to defined standards across customer care, operations, or solution delivery processes. The role focuses on quality audits, defect identification, root cause analysis, stakeholder feedback, and continuous process improvement, ensuring high‑quality outcomes aligned with Alight’s “Champion People, Grow with Purpose, Be Alight” values

Key Responsibilities

1. Quality Audits & Monitoring

Conduct regular quality audits of transactions, cases, or customer interactions (voice and/or non‑voice) to evaluate compliance with defined quality standards and SLAs
Meet daily/weekly/monthly audit targets while maintaining accuracy and consistency
Use standard quality audit frameworks, checklists, and scorecards during evaluations

2. Root Cause Analysis & Defect Identification

Analyze audit results to identify recurring errors, trends, and systemic quality gaps
Perform root cause analysis to determine process, knowledge, or system‑related issues
Document quality defects clearly and share insights with operations, training, and leadership teams

3. Feedback, Coaching & Calibration

Provide clear, actionable, and high‑impact feedback to customer care representatives or operational teams
Participate actively in calibration sessions to ensure scoring consistency and audit accuracy
Support coaching initiatives by highlighting improvement opportunities and best practices

4. Reporting & Quality Metrics

Prepare and maintain quality reports highlighting trends, error types, compliance gaps, and improvement areas
Track quality KPIs and share insights with stakeholders to support data‑driven decisions
Ensure timely and accurate reporting aligned with business and client requirements

5. Process Improvement & Quality Governance

Provide inputs for improving quality frameworks, audit tools, and review methodologies
Support continuous quality improvement initiatives and compliance requirements
Contribute to the enhancement of end‑user experience and service delivery outcomes

6. Stakeholder Collaboration

Collaborate with operations, training, and leadership teams to address quality gaps
Engage with global stakeholders when required, ensuring alignment on quality expectations
Support “Audit the Auditor” processes where applicable

7. Process Knowledge & Floor Support

Take live calls or handle cases periodically to stay connected with process updates and real‑time challenges
Stay updated on policy changes, client requirements, and operational workflows

Required Skills & Competencies

Technical & Functional Skills

Strong understanding of quality assurance methodologies and audit processes
Experience using quality audit forms, scorecards, and reporting tools
Working knowledge of MS Excel, PowerPoint, and data analysis for reporting
Familiarity with compliance and quality governance frameworks

Behavioural & Interpersonal Skills

Excellent verbal and written communication skills
Overall work experience of 6 year and above
Ability to deliver constructive feedback and influence stakeholders positively
Strong analytical and problem‑solving mindset
High attention to detail and consistency in evaluations

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Apply Now

Refine Your Search

quality auditor jobs in haryana

Analyst - Quality

ISO & Quality Management Lead

ISO & Quality Management Lead

Quality Manager-Electronics Industry

Quality Auditor

IT Audits, Compliance & Governance

Intermediate Auditor

Auditor II Food Production

Project Auditor

Senior Internal Auditor

Assistant Manager - Quality Compliance and Process Improvement

EHS -Manager

Power/Energy Engineer Auditor

Auditor II Retail

Manager – Quality Assurance

Team Leader Governance & Compliance

Asst Manager QHSE-Industrial Catering

Manager: QA & Regulatory Affairs

Quality Analyst Chat support

Quality Engineer

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