Position Details
Job Title: Quality Manager
Department: Quality Assurance & Quality Control
Location: Manufacturing Plant
Reports To: Plant Head / Operations Director
Experience Required: 8–15 years in manufacturing quality, preferably in stainless steel products, cookware, drinkware, or metal fabrication industries.
Job Summary
The Quality Manager is responsible for developing, implementing, and maintaining quality systems that ensure stainless steel water bottles meet customer, regulatory, and company requirements. The role oversees incoming, in-process, and final quality control activities, drives continuous improvement initiatives, manages quality teams, and ensures compliance with applicable quality standards.
Key Responsibilities1. Quality Management System (QMS)
- Establish, implement, and maintain the Quality Management System (QMS).
- Ensure compliance with ISO 9001 and customer-specific quality requirements.
- Develop and update quality procedures, work instructions, inspection standards, and quality records.
- Lead internal and external quality audits.
2. Incoming Quality Control (IQC)
- Define quality standards for incoming raw materials and purchased components.
- Monitor inspection of:
- Stainless steel sheets/coils
- Caps and lids
- Silicone gaskets and seals
- Plastic components
- Packaging materials
- Approve or reject incoming materials based on specifications.
- Coordinate supplier corrective actions for non-conforming materials.
3. Process Quality Control (PQC)
- Monitor quality at all manufacturing stages:
- Cutting and blanking
- Deep drawing/forming
- Welding
- Necking and threading
- Polishing and buffing
- Powder coating/painting
- Vacuum insulation process
- Assembly and packaging
- Establish process control plans and inspection checkpoints.
- Implement Statistical Process Control (SPC) techniques.
4. Final Quality Assurance (FQA)
- Ensure finished products comply with approved specifications.
- Oversee testing including:
- Leak testing
- Vacuum retention testing
- Surface finish inspection
- Dimensional verification
- Corrosion resistance testing
- Coating adhesion testing
- Drop and durability testing
- Approve final product release for shipment.
5. Customer Quality Management
- Investigate customer complaints and field failures.
- Conduct root-cause analysis using:
- 5 Why Analysis
- Fishbone Diagram
- Pareto Analysis
- 8D Methodology
- Implement corrective and preventive actions (CAPA).
- Track complaint trends and improvement actions.
6. Supplier Quality Management
- Evaluate and qualify suppliers.
- Conduct supplier audits and performance reviews.
- Develop supplier quality improvement programs.
- Monitor supplier quality KPIs and defect levels.
7. Continuous Improvement
- Lead quality improvement projects to reduce defects and waste.
- Drive Lean Manufacturing and Six Sigma initiatives.
- Monitor and improve process capability and product consistency.
- Reduce Cost of Poor Quality (COPQ).
8. Team Management
- Lead and develop quality engineers, inspectors, and technicians.
- Conduct training programs on quality standards and inspection methods.
- Define team objectives and performance metrics.
- Promote a culture of quality across the organization.
Key Performance Indicators (KPIs)
- Customer Complaint Rate
- Internal Rejection Rate
- Supplier Defect Rate
- First Pass Yield (FPY)
- Cost of Poor Quality (COPQ)
- CAPA Closure Effectiveness
- Audit Compliance Score
- On-Time Quality Reporting
- Process Capability (Cp/Cpk)
QualificationsEducation
- Bachelor's Degree in Mechanical Engineering, Production Engineering, Metallurgy, Industrial Engineering, or related field.
- Quality certifications preferred:
- ISO 9001 Lead Auditor
- Six Sigma Green Belt/Black Belt
- Certified Quality Engineer (CQE)
Experience
- 8–15 years of quality management experience in manufacturing.
- Experience in stainless steel fabrication, vacuum-insulated bottles, cookware, or metal consumer products preferred.
Technical Skills
- ISO 9001 Quality Management Systems
- Statistical Process Control (SPC)
- CAPA Management
- Root Cause Analysis
- FMEA (Failure Mode and Effects Analysis)
- Control Plan Development
- Quality Auditing
- Metallurgy and Stainless Steel Processing
- Inspection and Testing Methods
- Measurement System Analysis (MSA)
- Quality Data Analysis (Excel, Minitab, Power BI preferred)
Behavioral Competencies
- Leadership and team development
- Problem-solving and analytical thinking
- Attention to detail
- Decision-making ability
- Strong communication and stakeholder management
- Results-oriented approach
- Continuous improvement mindset
Working Conditions
- Manufacturing plant environment.
- Frequent interaction with production, maintenance, procurement, suppliers, and customers.
- Participation in audits, inspections, and improvement projects.
Objective of the Role:
To ensure every SS water bottle produced meets customer expectations, regulatory requirements, and company quality standards while driving continuous improvement, defect reduction, and operational excellence.
Pay: ₹800,000.00 per year
Work Location: In person
