Bandra Mumbai Maharashtra Credit assistant Jobs – 117 Open Jobs Today

Assistant Service Delivery Manager
Aspire Lifestyles —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Executive Assistant to CMD
Wodehouse Capital Advisors —Wadala, Mumbai, Maharashtra
- ₹10,00,000 - ₹16,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Assistant Manager : Accounts - WRO
DHL —Mumbai, Maharashtra
- Data entry
7d
Assistant Manager - Credit Operations
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Master's degree
- Communication skills
Assistant Manager Credit Services
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Finance
- Analysis skills
- AI
2d
Executive Assistant
Notandas Realty —Mumbai, Maharashtra
- ₹75,000 - ₹90,000 a month
- Administrative experience
- In-person
- Phone etiquette
Quick apply
Assistant Manager - Indirect Taxation
GlaxoSmithKline —Worli, Mumbai, Maharashtra
- Full-time
- Management
- Manufacturing
2d
Assistant credit Manager
Compuage —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- Communication skills
Assistant Manager - Counterparty Credit Risk
KPMG —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- SQL
Credit Risk Analytics - Collections and Recovery - Assistant Vice President
Citi —Mumbai, Maharashtra
- Full-time
- Analytics
Assistant Manager- HNI Acquisition
CRY - Child Rights & You —Mumbai, Maharashtra
- ₹7,50,816.72 - ₹8,94,459.96 a year
- Hybrid work
Quick apply
Office Assistant – Accounts & AI Executive
Hr group —Malad, Mumbai, Maharashtra
- ₹2,40,000 - ₹3,60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4h
Executive Assistant to Director
Builder at Andheri —Mumbai, Maharashtra
- ₹40,000 - ₹45,000 a month
- Full-time
- Research
- Administrative experience
- Organizational skills
- Paid time off
- Paid sick time
Quick apply
Executive Assistant to Managing Director
Builder at Andheri East, Mumbai —Andheri East, Mumbai, Maharashtra
- ₹40,000 - ₹45,000 a month
- Full-time
- Research
- Administrative experience
- Organizational skills
- Paid time off
- Paid sick time
Quick apply
7d
Assistant Vice President – Credit Portfolio Senior Analyst
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Master's degree
- SQL
Data Analyst – Regulatory Reporting - Assistant Vice President- Mumbai
Citi —Mumbai, Maharashtra
- Finance
- SQL
- Bachelor's degree
Accounts Assistant
Silver Group —Mumbai, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Paid time off
- Paid sick time
Quick apply
Assistant Vice President, Investment Product Manager, Consumer Banking Group
DBS Bank —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Product management
- Communication skills
Assistant Manager - Accounts & Finance
ZADN and Associates LLP —Churchgate, Mumbai, Maharashtra
- ₹60,000 - ₹1,20,000 a month
- Full-time
- GAAP
- In-person
- Health insurance
- Paid time off
Quick apply
Assistant Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Computer Science
- Java
- Finance

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Assistant Service Delivery Manager

Aspire Lifestyles -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Call center
Visio
Account management
Banking

Full job description

Position Summary

The Assistant Service Delivery Manager, Aspire Lifestyles, is responsible for the day-to-day management of
people, customer requests and systems to ensure KPIs and Service Levels are met.
The keys to success are the ability to operate in a fast-paced environment and being resourceful to meet the
ever-changing needs and demands of customers.
Collaboration and coordination will be essential between management and peers worldwide as well as
functional heads such as Sales, Finance, Partnerships.
The key client segments are:
Banks: Private Banking, Wealth Management, Credit Card Issuing Banks
Credit Card and Insurance Organizations
Telecommunications, Automotive, Airline, Hospitality, Premium Retail, etc.

Key Responsibilities

Client & Service Focused

Drives high touch of service across all service delivery channels (Phone, chat, email, web, and so on).
Has complete understanding of all clients’ contractual agreements and translate these into standard operating
procedures and specific workflows.
Ensures fulfillment of all client-specific SLA’s and KPI’s both internally and externally, using the most cost
effective and efficient means appropriate.

Quality
Works closely with the Partnership Development team to ensure all offers and benefits are operationalized and
systematically used in servicing our clients¡¦ customers.
Manages all escalations and complaints with the appropriate priority and diligence.
Ensures call and case quality compliance.
Enables a creative and resourceful environment and atmosphere that drives and stimulates the delivery of
positive customer experiences.

People Management
Ensures that resource requirements are well understood for the purpose of financial planning and recruitment.
Supports the recruitment process as directed by the Head of Service Delivery.
Manages, coaches and motivates direct reports, ensuring that they are well trained on their duties and
appraised for their performance.

Audits and Compliance
Drives preparations for Aspire Lifestyles Service Delivery audits whether of an internal or external nature
Ensures that BCP and DR protocols are followed during any threat to business (rapid escalation)

Profitability
Maximizes profitability of the department with ongoing continuous improvements of processes and workflows,
includes cost of sales, manages staffing costs related to the service delivery requirements and maximizes the use
of existing resources with the addition of new programs or services.

Communication
Establishes regular communication mechanisms to ensure the team is clear on organizational and team
objectives.
Facilitates department performance presentations to Senior Management and external clients when required.
Partners with internal stakeholders to ensure correct use of shared resources, including training and quality, HR
and recruitment, IT, and other cross-functional resources
Actively contributes to monthly team meetings.

Other Duties
Works within and promote all International SOS’s policies, procedures and corporate values.
Is aware of International SOS’ OH&S policies, practices and procedures and actively participate in the ongoing
development and enhancement of these important areas of our business.
Undertakes project work and other reasonable duties as requested by the Head of Aspire Lifestyles Operations.
Consult on and implement new technological initiatives as driven locally and within the group, including digital
channels, CRM development and change management.

Job Requirement

Required Work Experience/Knowledge:

Experience working at a management level within the lifestyle or concierge environment
Experience working at a management level for minimum 4 years
Experience in the management role of an operational department (minimum 10 people)
Experience working in a call centre operational environment
Client account management experience
Business acumen
Working knowledge in MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Visio

Desirable Work Experience:

3-5 years of experience in the Customer service / banking/hotel/travel industry

We take care of our employees

Medical coverage for employee

Highly engaged and empowered work culture

Continuous learning & development

Apply Now

Refine Your Search

credit assistant jobs in bandra mumbai maharashtra

Assistant Service Delivery Manager

Executive Assistant to CMD

Assistant Manager : Accounts - WRO

Assistant Manager - Credit Operations

Assistant Manager Credit Services

Executive Assistant

Assistant Manager - Indirect Taxation

Assistant credit Manager

Assistant Manager - Counterparty Credit Risk

Credit Risk Analytics - Collections and Recovery - Assistant Vice President

Assistant Manager- HNI Acquisition

Office Assistant – Accounts & AI Executive

Executive Assistant to Director

Executive Assistant to Managing Director

Assistant Vice President – Credit Portfolio Senior Analyst

Data Analyst – Regulatory Reporting - Assistant Vice President- Mumbai

Accounts Assistant

Assistant Vice President, Investment Product Manager, Consumer Banking Group

Assistant Manager - Accounts & Finance

Assistant Manager

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Position Summary

Key Responsibilities

Job Requirement

We take care of our employees

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