Kerala Technical support analyst Jobs – 124 Open Jobs Today

Business Analyst
NORQ Technology Solutions Pvt. Ltd. —Kakkanad, Kochi, Kerala
- From ₹40,000 a month
- Full-time
- Computer Science
- Data analysis skills
- Master's degree
- Health insurance
Quick apply
Data Analyst
makbig learn —Kannur District, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
Quick apply
System Administrator (Azure + Entra ID)_Remote/Hybrid
VGreen Technology Solutions (VGreenTEK) —Kochi, Kerala
- ₹7,00,000 - ₹9,00,000 a year
- Remote
- Azure
- Oracle
- Software troubleshooting
Quick apply
Production Support Analyst
Litmus7 —Kochi, Kerala
- Rotational shift
- Software troubleshooting
- Communication skills
Junior Process Analyst - Night Shift
Chaosology —Cannanore, Kerala
- Full-time
- Azure
- Computer Science
- AWS
Business Analyst
HelmApps Limited —Kochi, Kerala
- ₹7,00,000 - ₹7,20,000 a year
- Full-time
- SQL
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Data Analyst
Amrita University —Kollam, Kerala
- Microsoft Excel
- Research
- SQL
Associate Business Analyst
Accenture —Kochi, Kerala
- Full-time
- Azure
- Salesforce
- DevOps
IT Security Analyst
KLM Axiva Finvest Ltd. —Kochi, Kerala
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
Quick apply
4d
Junior SEO Analyst
ATEES INFOMEDIA —Thrissur, Kerala
- Email
- Marketing
- Analysis skills
- Bachelor's degree
RMS Independence PCIP GIS Associate Analyst
EY —Kochi, Kerala
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Business Analyst L2
IBS Software —Thiruvananthapuram District, Kerala
- Agile
- SDLC
Network Support Engineer
Emsyne —Kochi, Kerala
- Computer networking
6d
Finance Analyst
OceanAir Travels —Kochi, Kerala
- Up to ₹35,000 a month
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Health insurance
Quick apply
Junior Process Analyst - Kazhakoottam
Chaosology —Cannanore, Kerala
- Full-time
- Azure
- Computer Science
- AWS
Data Analyst
Wegauge Pipeline Inspection & Services Pvt. Ltd. —Kalamassery, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
- Paid time off
Quick apply
7d
Business Analyst - Financials Product Line
EY —Kochi, Kerala
- Customer service
- English
- SQL
Data & CRM Analyst
Windfall Production Pvt Ltd —Koratti, Thrissur, Kerala
- From ₹35,000 a year
- Full-time
- Computer Science
- B.Sc
- Master's degree
- Health insurance
- Paid sick time
Quick apply
Lead Business Analyst
Guidehouse —Kerala
- Azure
- Analysis skills
- Project management
Conflicts Management-Associate Analyst
EY —Kochi, Kerala
- Night shift
- Microsoft Powerpoint
- Microsoft Excel
- Public speaking
6h

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Business Analyst

NORQ Technology Solutions Pvt. Ltd.
Kakkanad, Kochi, Kerala

Quick apply

Job details

Full-time
From ₹40,000 a month

Benefits

Health insurance

Qualifications

Jira
Power BI
Computer Science
Waterfall
Internet of things
Enterprise Software
Business analysis
Trello
Data analysis skills
Tableau
Master's degree
GPS
Project management
Bachelor's degree
Confluence
Software development
Agile
Business Administration
Business requirements
Communication skills
SDLC
Information Technology

Full job description

Norq Technology Solutions Pvt. Ltd. is a fast-growing IT startup focused on delivering innovative and cutting-edge technology solutions to clients worldwide. As we continue to scale and expand, we are looking for talented and driven Business Analysts to join our passionate team. If you have a strong background in business analysis, are passionate about problem-solving, and are willing to play a pivotal role in shaping the future of our products and services, we would love to have you on board.

Key Responsibilities:

Business Requirements Gathering:

o Engage with stakeholders to understand business needs, objectives, and challenges.

o Gather, document, and analyse business requirements and ensure alignment with the project's goals.

o Lead and facilitate workshops, interviews, and requirement gathering sessions with internal teams and clients.

Process Improvement & Documentation:

o Analyse existing business processes, identify inefficiencies, and suggest process improvements.

o Document functional and technical specifications in a clear and concise manner.

o Create use cases, user stories, and process flow diagrams for stakeholders and development teams.

Solution Design & Implementation:

o Collaborate with IT teams to translate business requirements into technical solutions.

o Assist in the design of IT systems, ensuring they meet business objectives and improve operational efficiency.

o Participate in system testing and validation to ensure alignment with business requirements.

Stakeholder Management & Communication:

o Serve as a liaison between business users, technical teams, and management.

o Present findings, reports, and recommendations to senior leadership and project stakeholders.

o Ensure clear and consistent communication across project teams and with clients.

Data Analysis & Reporting:

o Analyze business data and performance metrics to identify trends, risks, and opportunities.

o Generate reports and dashboards to monitor business performance and project progress.

· Change Management & Training:

o Assist in managing change within the organization by preparing training materials and conducting user training sessions.

o Support the deployment and adoption of new solutions and technologies.

Project Coordination & Delivery Support:

o Work closely with project managers to track project timelines, deliverables, and budgets.

o Monitor project progress and help resolve issues related to scope, timelines, and quality.

o Provide insights and recommendations to improve project delivery efficiency.

Required Skills & Qualifications:

· Bachelor’s degree in Business Administration, Computer Science, Information Technology, or related field (Master's degree preferred).

· 4-10 years of experience as a Business Analyst preferably in the IT/Software industry and including at least 2-3 years in IOT/ telematics/ GPS software development/ Ed Tech.

· Strong understanding of business analysis methodologies, tools, and best practices (e.g., Agile, Waterfall).

· Proficiency in business analysis documentation, including Business Requirements Documents (BRDs), Functional Specifications, and Use Cases.

· Experience in data analysis, reporting, and visualizations using tools like Excel, Power BI, or Tableau.

· Excellent communication, interpersonal, and presentation skills.

· Strong problem-solving and analytical thinking abilities.

· Knowledge of enterprise software solutions (ERP, CRM) is a plus.

· Familiarity with software development lifecycle (SDLC) and IT project management practices.

· Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Nice to Have:

· Experience with project management tools like Jira, Confluence, or Trello.

· Knowledge of automation tools or business intelligence software.

· Understanding of cloud technologies and digital transformation initiatives.

Why Join Us?

At Norq, we offer an exciting work environment that encourages growth, innovation, and collaboration. We provide competitive salaries and ample opportunities for career advancement. As a Business Analyst, you will play a pivotal role in shaping our solutions and contributing to the success of our clients.

Job Type: Full-time

Pay: From ₹40,000.00 per month

Benefits:

Health insurance

Experience:

Business analysis: 3 years (Required)

Work Location: In person

Quick apply

Refine Your Search

technical support analyst jobs in kerala

Business Analyst

Data Analyst

System Administrator (Azure + Entra ID)_Remote/Hybrid

Production Support Analyst

Junior Process Analyst - Night Shift

Business Analyst

Data Analyst

Associate Business Analyst

IT Security Analyst

Junior SEO Analyst

RMS Independence PCIP GIS Associate Analyst

Business Analyst L2

Network Support Engineer

Finance Analyst

Junior Process Analyst - Kazhakoottam

Data Analyst

Business Analyst - Financials Product Line

Data & CRM Analyst

Lead Business Analyst

Conflicts Management-Associate Analyst

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