Associate l&d quality Jobs

Store Manager
RaiSha Globals —Haryana, Haryana
- ₹30,000 - ₹37,000 a month
- Full-time
- Customer service
- Bachelor's degree
- POS
Quick apply
2d
L&D Trainer, L&D
ASSPL - Rajasthan —Jaipur, Rajasthan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IN_Associate_L&D_Advisory Corporate_Advisory_Mumbai
PwC —Shivaji Park, Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
3d
Associate PMO
Capgemini —Kolkata, West Bengal
- Microsoft Office
- Organizational skills
- Budgeting
- Health insurance
Field Trainer
Good Flippin Burger —Delhi
- ₹35,000 - ₹40,000 a month
- Full-time
- English
- Travel
- In-person
Quick apply
Process Assistant, L&D
ASSPL - Karnataka —Bengaluru, Karnataka
- Weekend availability
- Microsoft Office
- 12th Pass
- Flexible schedule
13d
L&D Executive
Marriott International, Inc —South Goa District, Goa
- Full-time
- Walk-in
- 12th Pass
- Supervising experience
13d
Associate, M&E, Insight
The/Nudge Institute —Bengaluru, Karnataka
- Analysis skills
- Machine learning
- Python
11d
Senior Associate - Learning & Development
JLL —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Program Manager_L&D
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Master's degree
- Presentation skills
- Human resources
HRO Roles - H2R - German Language Proficiency
Multibhashi Solutions Private Limited —Bengaluru, Karnataka
- ₹30,000 - ₹4,00,000 a month
- Full-time
- English
- Master's degree
- Project management
Quick apply
Learning Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
11d
Senior Associate Learning and Development
Guidehouse —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Senior Associate-Training Management
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Training Specialist, Training Specialist
ASSPL - Maharashtra - C32 —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Associate Director, Operations & Design, Insight
The/Nudge Institute —Bengaluru, Karnataka
- Travel
10d
Quality Analyst — Back-Office Operations
Ayuda Solutions —Ranchi, Jharkhand
- Email
- Microsoft Excel
- Bachelor's degree
- Data entry
- Health insurance
8d
Senior Associate Learning and Development
Guidehouse India Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
6d
Junior Associate, Operations, Asha Kiran
The/Nudge Institute —Hamirpur, Uttar Pradesh
- Bachelor's degree
- Communication skills
10d
Associate Manager, EIP, Livelihood Program
The/Nudge Institute —Meghalaya
- English
- Analysis skills
- Communication skills

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Store Manager

RaiSha Globals
Haryana, Haryana

Quick apply

Job details

Full-time
₹30,000 - ₹37,000 a month
2 days ago

Qualifications

Customer service
Bachelor's degree
Store management
POS
Communication skills
Retail sales

Full job description

Store Manager

A Store Manager acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.

Responsibilities

- Greeting customers when they enter store and coaching the team to do the same

- Customer focus: Driving Net, Promoter Score,

Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority.

Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team.

Striving to have long lasting and fruitful relationships with each of our customers.

- Driving the sales of the store to meet the allotted targets by allocating the targets to the staff

- Driving sales vs. plan: Developing a culture of high sales performance expectations, i.e. Sales Leadership, Motivating and inspiring the field team to drive for results, Assessing field capability and establish performance priorities at group level People development, Assisting in recruiting and selecting high potential staff

- Providing effective on-the-job training and guidance to team members making use of company training modules.

- Delivering clear, motivating and constructive feedback in a timely manner to all retail associates.

- Evaluating the training needs of store associates and working closely with L&D department to Control) execute the developmental plan.

- Understanding the reasons for attrition and taking measures to control it.

- Monitoring cash reconciliation to ensure there is no mismatch of store funds.

- Ensuring availability of required merchandise and services.

- Conducting stocktakes regularly

- Ensuring the staff at store level has basic understanding of POS System to ensure transactions

are properly and effectively processed.

- Performing the necessary quality checks for the new products

- Working very closely with other departmentstill the product reachesthe customer and ensuring

the best customer experience to the Lenskart Customer

- Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved

- Ensuring that standards the eye check-ups are conducted as per the SOP and maintain high quality

-SOP adherence &

implementation: Ensuring that all SOPsforretail are implemented successfully and adhered to by store employees

- Updating colleagues on business performance, new initiatives and other important issues

- Scheduling the team’s shift timings to meet the store’s business needs and demands

- Ensuring staffing levels are adequate to effectively operate the store

- Maintaining the store as per Lenskart standards, regularly cleaning the frames and other Store upkeep & maintenance equipment at the store

- Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Personal attributes & competencies

- Minimum qualification: Under Graduate can apply with minimum 6 years of total experience and 2 years as Any

- Team Handling Role (Minimum Team Size-2)

Graduate with minimum 4 years of total experience and 2 years as Any Team Handling Role (Minimum Team Size-2)

- Graduate with minimum 2 years of total experience and 1 years as Store Manager Role (Minimum Team Size-2)

- Ability to act as a link between strategy and execution

- Ability to develop and inspire people to achieve their best

- Ability to build rapport and trusting relationships

- Ability to understand stated and unstated needs of the customer and offer solutions

- Clear communication and active listening skills

- Ability to adapt to a changing environment and openness to learn

- Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Job Type: Full-time

Pay: ₹30,000.00 - ₹37,000.00 per month

Work Location: In person

Quick apply

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