chandigarh operations analyst Jobs – 28 Open Jobs Today

Customer Care Executive
Eclerx Services Ltd. IT Park —Chandigarh, Chandigarh
- Up to ₹23,100 a month
- Weekend availability
- CRM software
- Sales
- Customer service
- Commuter assistance
- Health insurance
Quick apply
3h
Senior Actuarial Analyst
Gallagher —Chandigarh District, Chandigarh
- Microsoft Word
- Microsoft Office
- Master's degree
- Health insurance
- Life insurance
voice process
eClerx —Chandigarh, Chandigarh
- ₹1,76,014.33 - ₹2,00,000.00 a year
- Urgently hiring
- Customer service
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
BPO Analyst – Night Shift
eClerx —Chandigarh, Chandigarh
- From ₹20,100 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Health insurance
- Paid time off
Quick apply
Spanish Voice Process
eClerx —Chandigarh, Chandigarh
- ₹35,000 - ₹45,000 a month
- Full-time
- Spanish
- English
- In-person
- Health insurance
- Paid time off
Quick apply
Customer Operations Executive
eClerx —Chandigarh, Chandigarh
- ₹20,000 - ₹23,100 a month
- Weekend availability
- CRM software
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply

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Senior Actuarial Analyst
Gallagher —Chandigarh District, Chandigarh
Working knowledge in retirement tools such as “Relius”, “And ProVal” is an added advantage – for experienced candidates only. TV/Retirees Cash out Calculations.

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Customer Care Executive

Eclerx Services Ltd. IT Park -
Chandigarh, Chandigarh

Quick apply

Job details

Permanent | Fresher | Full-time
Up to ₹23,100 a month
3 hours ago

Benefits

Internet reimbursement
Provident Fund
Commuter assistance
Leave encashment
Health insurance
Paid time off
Cell phone reimbursement
Life insurance
Paid sick time

Qualifications

CRM software
Sales
Customer service
Upselling
English
Bachelor's degree
Computer skills
Communication skills

Full job description

Job Description: Voice Process – Analyst

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.

Key Responsibilities:

Answering incoming calls from customers in a professional and courteous manner.
Listening actively to customers and asking probing questions to fully understand their needs and concerns.
Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
Documenting all customer interactions and details of inquiries, issues.
Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

Requirements:

Excellent verbal and written communication skills in English.
Previous experience in a customer service and sales role.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving skills and the ability to think on your feet.
Comfortable working in a fast-paced environment.
Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
Familiarity with basic computer skills and knowledge of CRM systems.

Education:

Bachelor's degree in any field is preferred.

Contact Person - 8219370026

About the Team

· eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

· eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

Pay: Up to ₹23,100.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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operations analyst jobs in chandigarh

Customer Care Executive

Senior Actuarial Analyst

voice process

BPO Analyst – Night Shift

Spanish Voice Process

Customer Operations Executive

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