mumbai maharashtra it recruiter Jobs – 217 Open Jobs Today

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Telecom Circle IT Coordinator

Lenovo -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
13 days ago

Qualifications

Incident management
Software troubleshooting
BMC Remedy
LAN
Analysis skills
MPLS
ServiceNow
Management reporting
Network monitoring
AI
Communication skills
VPN

Full job description

General Information

Req #

WD00099176

Career area:

Services

Country/Region:

India

State:

Maharashtra

City:

Mumbai

Date:

Thursday, May 21, 2026

Working time:

Full-time

Additional Locations:

India - Mahārāshtra - Mumbai

India - Mahārāshtra - Mumbai

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Telecom Circle IT Coordinator – Roles & Responsibilities

A Telecom Circle IT Coordinator is responsible for managing and coordinating IT infrastructure, telecom operations support, field coordination, vendor management, and service delivery activities across a telecom circle/region. The role acts as a bridge between business users, field teams, network teams, vendors, and central IT operations.

Key Roles & Responsibilities

1. IT Infrastructure Support

Coordinate day-to-day IT and telecom operations across the assigned circle.
Ensure uptime and availability of systems, networks, telecom links, and end-user devices.
Monitor LAN/WAN connectivity, VPN, routers, switches, and telecom circuits.
Support installation, configuration, and maintenance of IT hardware/software.
Coordinate troubleshooting for network outages and telecom issues.

2. Incident & Service Management

Act as SPOC (Single Point of Contact) for IT-related incidents.
Track incidents, escalations, and service requests as per SLA.
Coordinate with NOC, Service Desk, and field engineers for issue resolution.
Ensure timely closure of tickets and provide regular status updates.
Maintain incident and problem management reports.

3. Vendor & Asset Management

Coordinate with telecom operators, ISPs, OEMs, and support vendors.
Track AMCs, licenses, warranty, and telecom billing activities.
Maintain inventory of telecom assets, SIMs, devices, routers, and IT equipment.
Ensure proper asset tagging and documentation.
Validate vendor performance against SLA commitments.

4. Field Operations Coordination

Coordinate field engineers for installation, maintenance, and fault rectification.
Ensure preventive maintenance activities are completed on time.
Support rollout activities for new sites, branches, or telecom infrastructure.
Monitor field activity progress and escalate delays or risks.
Maintain coordination between central IT teams and field operations.

5. User Support & Communication

Provide technical assistance to circle users and business stakeholders.
Conduct user training and awareness for IT systems and security practices.
Communicate planned outages, maintenance activities, and service updates.
Coordinate onboarding/offboarding IT activities for employees.

6. Compliance & Reporting

Ensure compliance with IT security policies and telecom standards.
Prepare daily/weekly/monthly MIS reports for incidents, uptime, assets, and escalations.
Maintain documentation for audits, configurations, and operational procedures.
Support governance reviews and management reporting.

Required Skills

Knowledge of Telecom Operations, LAN/WAN, MPLS, VPN, and Network Monitoring
ITIL / Incident Management understanding
Vendor Coordination & SLA Management
Ticketing Tools (ServiceNow, Remedy, etc.)
Asset Management & Reporting
Communication and stakeholder management
Troubleshooting and analytical skills

Additional Locations:

India - Mahārāshtra - Mumbai

India - Mahārāshtra - Mumbai

India

India - Mahārāshtra

* India - Mahārāshtra - Mumbai , * India - Mahārāshtra - Mumbai

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.

Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.

Kindly verify job offers through the official Lenovo careers page or contact [email protected]. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.

Apply Now

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