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Deputy Manager - SAP Operations (f/m/d)

EagleBurgmann KE Pvt. Ltd. -
Chennai, Tamil Nadu

Apply Now

Job details

Benefits

Paid holidays

Qualifications

BCS
Computer Science
Vendor management
SAP
English
SOX
Bachelor's degree
SAP S/4HANA
ServiceNow
Agile
Business Administration
Manufacturing
Communication skills
Information Technology

Full job description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable.

Some of your Benefits

Sustainability & Social Commitment

Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement.

Family Insurance Plan

Family Insurance Plan: All-important health protection for self, spouse and eligible children.

Personal Development

Personal Development: We offer a variety of trainings to ensure you can develop in your career.

Paid Holidays

Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

Diversity & Inclusion

Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Chennai

On-Site

EagleBurgmann KE Pvt. Ltd.

Deputy Manager- SAP Operations (f/m/d)

Deputy Manager - SAP Operations (f/m/d)

Responsibilities

Oversee SAP Systems Operations
Manage incident, problem, and change management
Oversee SAP monitoring, job scheduling, and system health checks
Coordinate with BASIS, functional, and infrastructure teams
Define and track SLAs/KPIs for SAP support and operations
Ensure timely resolution of tickets and user issues
Manage internal and external teams managing application support.
Plan upgrades, patches, and enhancement packs
Manage transports across Dev, QA, and Production
Ensure minimal downtime during releases
Maintain system documentation and runbooks
Implement SAP security, authorizations, and compliance controls
Support audits (SOX, internal, external)
Identify automation and efficiency opportunities
Improve system performance and reduce downtime
Implement best practices across modules (FICO, MM, SD, PP, etc.)
Support digital transformation initiatives
Lead SAP functional, technical, and support teams
Act as bridge between COE IT, HQ Operations director and business teams.
Manage vendors, consultants, and offshore teams including resource allocations and cost.
Conduct governance meetings with leadership
You will contribute as senior member of RUN team to ensure service onboarding during rollouts and other key project initiatives.
Creating know how and design documents in collaboration with Solution Architects & Consultants.

Qualifications

University degree in computer science or a comparable degree with skills and experience as a software developer
Bachelor’s degree in business administration, Supply Chain, Finance, or Economics with a strong interest in affinity with Information Technology. Alternatively, a bachelor’s degree in computer science with minor in business administration.
Minimum of 15 years job specific and hands-on SAP work experience with demonstrated professional growth and achievement. Prior work experience in a manufacturing organization of comparable size, business diversity, scope and complexity a plus.
SAP S/4 HANA experience is a major plus.
At least 3 full life cycle implementations of SAP roll outs. International roll out experience will be a plus.
Support + rollout + AMS experience mandatory including team / Vendor Management.
Strong understanding & experience in Integration of SAP.
Strong English written and verbal communication, presentation, and interpersonal skills to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with internal and external customers and senior management.
Highly motivated self-starter.
Ability to work effectively in a diverse and global work group and to achieve results through global team efforts.
Ability to perform in a high-pressure environment and/or crisis and render good decisions to resolve the problems, maintain safety and ensure adherence to central and local policies and procedures.
Willingness to travel global for project related tasks.
Know How of IT support management tool ServiceNow is beneficial.
Hands-On and customer focused mindset.
Strong attention to detail and commitment to producing high-quality work.
Willingness to learn and take on new challenges and contribute.
Communication skills and ability to work effectively with cross-functional teams.
Familiarity with agile development methodologies is a plus.
Ability to prioritize tasks, take ownership and meet deadlines in a fast-paced environment.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Apply Now

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Diversity & Inclusion

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