Delhi Delhi Principal Jobs – 52 Open Jobs Today

Assistant Manager, Customer Services
Cambridge University Press & Assessment —Delhi, Delhi
- Customer service
- English
- Research
3d
P&C Delivery Compliance Principal
NTT DATA —Delhi, Delhi
- Full-time
- Project management
- Bachelor's degree
- Travel
Simulation Specialist (RA-I / Senior Project Associate)
Indraprastha Institute of Information Technology —West District, Delhi
- ₹58,000 a month
- Doctoral degree
- Research
- Master's degree
Regulatory Affairs Consultant
School Education, Delhi —Delhi, Delhi
- ₹50,000 - ₹75,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
School Coordinator
Om Telentia —Dwarka, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Master's degree
- Budgeting
- In-person
Quick apply
7d
Business Manager ( Skin & Cosmetics )
Timekidz India Private Limited —Delhi, Delhi
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Business development
- Analysis skills
- Health insurance
- Flexible schedule
Quick apply
11d
Business Development Manager (BDM)
IBT Overseas Pvt. Ltd —Laxmi Nagar, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Business development
- Project management
Quick apply
10d
Principal / Associate Consultants
QHSE RISK CONSULTANTS —West District, Delhi
- Email
- Master's degree
- Bachelor's degree
- Business Administration
Principal Data Scientist
Benovymed Healthcare —Delhi, Delhi
- Doctoral degree
- Master's degree
- Databases
Business Development Manager (BDM)
Make My Exam —Uttam Nagar, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Business development
- Project management
Quick apply
10d
Principal Engineer - Rotating
Air Liquide —Delhi, Delhi
- Full-time
- English
- Master's degree
- Project management
Senior Manager - Business Development
DMI Finance —Delhi, Delhi
- Full-time
- Finance
- Master's degree
- MBA
Principal College of B.Sc MLT
Holy Family Hospital —West District, Delhi
- Email
- B.Sc
- Laboratory experience
- Master's degree
Principal Engineer-Structural
vConstruct —Delhi, Delhi
- Full-time
- English
- Master's degree
- Business development
Principal Engineer II - Civil & Structural
Air Liquide —Delhi, Delhi
- Full-time
- AutoCAD
- English
- Microsoft Office
Principal Technical Architect
Workato —Delhi, Delhi
- Azure
- Oracle
- Computer Science
Quick apply
2d
Field Executive
GURUKULGYAN LEARNINGS PRIVATE LIMITED —Pitampura, Delhi, Delhi
- ₹600 - ₹800 a day
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
10d
Principal Engineer II - Electrical
Air Liquide —Delhi, Delhi
- Full-time
- English
- Master's degree
- Project management
Manager, Partner Success
TD Synnex —West District, Delhi
- Full-time
- Remote
- English
- Travel
- Communication skills
Senior Principal Engineer - Electrical
Air Liquide —Delhi, Delhi
- Full-time
- Master's degree
- Project management
- Electrical experience

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Assistant Manager, Customer Services

Cambridge University Press & Assessment -
Delhi, Delhi

Apply Now

Job details

Permanent
3 days ago

Qualifications

Customer service
English
Research
Analysis skills
Bachelor's degree
Account management
Communication skills
Time management

Full job description

Location:
New Delhi
Country:
India
Business Unit:
English
Vacancy Type:
Permanent
Closing Date:
30 June 2026

Meet the recruiter

Mitchelle Young

[email protected]

Assistant Manager, Customer Services (South Asia)

Department / Business Unit:

English

Location:

New Delhi/Chennai/Other Location as agreed

Reports to (job title):

Manager Customer Services (South Asia)

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are focused on meeting the needs of our learners, authors, and customers by bringing research, teaching, learning and assessment together.

Job Purpose

The role will be responsible to ensure that the distribution network for Cambridge English and the support we provide to a wide range of clients is of the highest quality to deliver the growth in candidature and revenue, along with effective centre support with data analysis and management for the region.

Being a key point of contact for partners (CEQ/MLT), providing support, guidance, training, and solutions to help them effectively implement Cambridge programs and assessments. This role provides operational support to a wide range of clients, ensuring that this is of the highest quality, delivering on agreed key KPIs.

Principal Accountabilities

To support the distribution network in the region to ensure it can deliver the required increase in business. To support and monitor communications to the network
To support set-up of new test centres, including pre-approval, authorisation and closure processes in line with regional business needs and overall Cambridge English policies and procedures
Offer support to new Institutions aspiring to adopt the Cambridge program and onboard them as per Cambridge policy.
Build and maintain strong relationships with partner institutions to understand their needs and challenges and share information to relevant Internal teams.
Collaborate with cross-functional teams to address partner inquiries, resolve issues, and enhance the overall customer experience.
Act as a liaison between the Internal stakeholders, ensuring effective communication.
Monitor and track key activities and coordinate with Internal teams and drive them to closure.
Offer support for logistics around key events and flagship programs.
Provide timely and accurate reports on support activities, performance, and other agreed key metrics. Attend meetings and industry events to support, train and inform stakeholders.
Key point of contact for relevant tools and software and ensure they are fully compliant and report from time to time to line manager, Heads and the relevant teams to support business.

Knowledge & Experience

Bachelor's degree preferably in Business.
Work experience of 5+ years in a customer service and operations environment
Experience of working at a mid-managerial level and customer service environment
Proven experience in customer success, account management, and training experience.
Exceptional problem-solving and analytical abilities, data skills with a keen attention to detail.
Ability to do primary and secondary research.
Excellent communication (preferably at a C1 level) and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders (both in the region and overseas).
Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Usage of relevant data analysis tools.
Knowledge of the education sector in India and familiarity with Cambridge programs is a plus.
Ability to work independently, prioritize tasks, and meet deadlines.
Willingness to travel as needed.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.

To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.

*****

Apply Now

Refine Your Search

principal jobs in delhi delhi

Assistant Manager, Customer Services

P&C Delivery Compliance Principal

Simulation Specialist (RA-I / Senior Project Associate)

Regulatory Affairs Consultant

School Coordinator

Business Manager ( Skin & Cosmetics )

Business Development Manager (BDM)

Principal / Associate Consultants

Principal Data Scientist

Business Development Manager (BDM)

Principal Engineer - Rotating

Senior Manager - Business Development

Principal College of B.Sc MLT

Principal Engineer-Structural

Principal Engineer II - Civil & Structural

Principal Technical Architect

Field Executive

Principal Engineer II - Electrical

Manager, Partner Success

Senior Principal Engineer - Electrical

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