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Lead II - Data Engineering

UST -
Bengaluru, Karnataka

Quick apply

Job details

5 days ago

Qualifications

Jira
CI/CD
HP ALM
Power BI
Azure
DevOps
Selenium
Git
Quality management
Microsoft Dynamics 365
Java
SQL
Quality assurance
Continuous integration
REST
SharePoint
APIs
Agile
Jenkins
TypeScript
GitLab

Full job description

Role description

8-12 years of experience in Software Quality Assurance, with 4+ years leading QA for Microsoft Dynamics 365 CRM projects

Role Summary

The D365 QA Lead is responsible for defining and driving the overall QA strategy, execution, and automation for Microsoft Dynamics 365 CRM implementations and upgrades. The role ensures functional correctness, integration stability, data accuracy, and release quality across CRM modules, while leading QA teams in Agile delivery environments.

Key Responsibilities

QA Strategy & Leadership

Define and own the QA strategy, test approach, and release readiness for D365 CRM programs
Lead and mentor manual and automation QA teams; perform reviews and quality audits
Establish test standards, best practices, and governance across projects

Manual Testing (D365 CRM)

Plan and execute functional, regression, SIT, UAT, smoke, and sanity testing
Validate D365 modules such as Sales, Customer Service, Marketing, Field Service, Finance
Test customizations, plugins, workflows, business rules, BPFs, security roles, and dashboards
Perform integration testing with ERP, Power BI, SharePoint, Azure, and external systems
Support data migration validation, reconciliation, and cutover testing

Automation Testing

Design and maintain automation frameworks for D365 CRM
Automate regression and critical flows using Selenium / Playwright / TypeScript / Java / C
Execute API automation using Postman / REST Assured
Integrate automation suites with CI/CD pipelines (Azure DevOps, Jenkins, GitLab)
Track automation coverage, flaky tests, and execution metrics

Test Management & Defect Governance

Create and maintain test plans, test cases, RTM, and execution reports
Manage defect lifecycle, triage, prioritization, and closure with Dev and Product teams
Use JIRA / Azure DevOps / HP ALM for test and defect management

Agile & Stakeholder Collaboration

Actively participate in sprint planning, backlog grooming, daily stand ups, and retrospectives
Collaborate with business users, developers, architects, and PMs
Provide quality status, risk assessments, and go live recommendations to stakeholders

Mandatory Skills

Strong experience in Microsoft Dynamics 365 CRM QA
Manual testing across Sales, Service, Marketing, Field Service modules
Automation using Selenium / Playwright
API testing (Postman, REST tools)
SQL for data validation and reconciliation
CI/CD integration using Azure DevOps or Jenkins
Test & defect management tools (JIRA, Azure DevOps, HP ALM)

Skills

data quality management,software quality assurance,manual testing,test management,

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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