Job Description
About Innovapptive
Innovapptive is an enterprise SaaS company building an AI-powered Connected Worker Platform for industrial organizations. Our platform connects frontline workers, back-office systems, and assets in real-time to drive safety, reliability, and operational productivity.
Leading global enterprises including Shell, Hess, Westlake Chemical, Kimberly-Clark, Scott Miracle-Gro, and Newmont Mining, rely on Innovapptive to transform how work gets done across plants and field operations.
Our customers have achieved $50M+ EBITDA savings at a single enterprise, 10× improvement in frontline productivity, and 15–20% reductions in maintenance costs.
Innovapptive is recognized as a Leader in Frost & Sullivan's “Frost Radar 2025 - Augmented Connected Worker Platforms”, with acknowledgments from Gartner and LNS Research, and is backed by Vista Equity Partners and Tiger Global Management.
With headquarters in Houston and an engineering center in Hyderabad, we have 300+ employees across the U.S., India, and ANZ and are on a strong trajectory toward $100M ARR.
The Role
As an EAM Solution Consultant, you will be a critical delivery leader within our Value360™ Transformation Programs, owning the solution design, customer engagement, and value realization for maintenance and operations deployments.
You will lead workshops, craft solution architectures, model financial impact (EBITDA gains), and guide customers through the solution journey—from discovery to implementation and ROI validation. Your work will directly influence how some of the largest industrial enterprises improve execution discipline, reliability, safety, and cost efficiency.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications:
How You Will Make an Impact:
Business Discovery & Value Hypothesis
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Lead onsite or virtual discovery sessions with maintenance, operations, and reliability teams in Oil & Gas, Chemicals, and other asset-heavy industries.
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Document “as-is” processes through Day-In-the-Life (DILO) shadowing, time-on-tools analysis, and notification quality audits.
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Create Value Hypotheses that link work management KPIs (e.g., backlog weeks, OT %, PM/CM ratio) to hard-dollar EBITDA impact.
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Conduct Work Management Maturity Assessments, benchmarking planning/scheduling/execution practices against industry standards.
Solution Design & Value Realization
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Drive Value-Based Discovery & Design - Lead workshops with stakeholders across Maintenance, Operations, Reliability, and Supply Chain to baseline KPIs (e.g., backlog weeks, OT %, contractor $, PM/CM mix, wrench time) and translate findings into user stories, business process flows, and solution blueprints aligned with the Value360 framework.
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Translate EAM Use Cases into Digital Execution Models - Map field execution gaps (e.g., LOTO, permit delays, spare parts coordination, missed inspections) to Innovapptive’s Connected Worker Platform modules such as mWorkOrder, mInventory, Operator Rounds, and Digital Permits, focusing on driving measurable impact in reliability, safety, and cost optimization.
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Ensure Adoption, Governance, and KPI Ownership - Support configuration teams in aligning system setup with business process expectations, coach frontline teams through change, and contribute to Value Scorecard governance by tracking early KPIs (e.g., permit-ready %, schedule compliance, time-on-tools, quality notifications) and linking them to financial run-rate improvements.
Customer Engagement & Facilitation
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Facilitate cross-functional workshops with planners, schedulers, reliability engineers, supply chain, and EHS stakeholders to align solution scope.
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Present solution designs to customer Steering Committees and obtain formal design approvals and signoffs.
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Act as the primary customer-facing consultant during pre-implementation and implementation phases for solution design validation.
Product Configuration Oversight & Testing
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Work closely with solution engineering to guide the configuration of Innovapptive’s platform based on approved designs and best practices.
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Define and oversee test case development, test execution, and results validation using RTMs (Requirements Traceability Matrices).
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Ensure that field use cases (e.g., LOTO, Operator Rounds, Spares Picklist) are functionally validated with realistic mock data or pilots.
Change Management & Training Support
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Support development of training assets (videos, quick start guides, SOP overlays) tailored for frontline workers in industrial environments.
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Assist with “train-the-trainer” programs and adoption campaigns for technicians, operators, and supervisors.
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Provide guidance for KPIs to monitor adoption, such as digital work order completion rates, permit-ready %, notification rates, etc.
Value Realization & Post-Go-Live Support
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Participate in post-go-live Value Realization Office (VRO) meetings to assess leading and lagging KPI performance.
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Help validate early wins (e.g., improved schedule compliance, reduced OT %, backlog trending) against pre-defined value targets.
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Contribute to quarterly Value Scorecards that are reviewed with executive stakeholders and finance teams.
Product Enablement & Advisory
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Advise customers on mobility best practices in asset-intensive operations (SAP PM, maintenance execution, planning/scheduling, permitting, inspections).
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Translate business scenarios into actionable SAP EAM configurations within the Connected Worker Platform (e.g., iMaintenance, Operator Rounds, Permits, mInventory).
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Recommend and drive adoption of best-practice planning, scheduling, and execution norms.
Solution Delivery & Adoption
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Oversee the configuration activities performed by Implementation Consultants, ensuring alignment to documented design and Innovapptive’s standards.
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Own test scenario definition, value traceability (via RTM), and rollout success criteria.
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Drive user adoption through DILO-based coaching, training materials, and KPI dashboards.
What You Bring to the Team:
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Bachelor’s degree in Computer Science, Information Technology, or related field.
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5+ years as a functional SME in maintenance operations along with experience of backend EAM applications like SAP PM.
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Experience in leading EAM based solution implementations focused on Work Order Execution, Planning & Scheduling, Notifications, Inspections, and MRO.
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Proven ability to lead customer-facing workshops, build value-based business cases, and document functional requirements.
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Knowledge of agile methods and familiarity with solution configuration, change management, and business process transformation.
Why Join Us?
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Lead a high-impact team transforming frontline work execution for global industrial customers.
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Work on cutting-edge digital transformation programs delivering measurable EBITDA outcomes.
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Be part of a mission-driven team committed to safety, reliability, and empowering frontline workers.
What We Offer:
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Competitive compensation and equity tied to measurable impact on AI accuracy and performance.
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A platform to shape the semantic intelligence layer of a category-defining industrial SaaS company.
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Access to cutting-edge AI, data, and observability toolchains for continuous learning and innovation.
Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
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