Gurugram Haryana Collection recovery Jobs – 51 Open Jobs Today

Maintenance Collections & CRM
Shubhashray Housing India —Gurugram, Haryana
- Up to ₹15,00,000 a year
- Full-time
- Bachelor's degree
- Business Administration
7d
Field Supervisor
Regain Associates —Noida Sector 34, Noida, Uttar Pradesh
- ₹20,000 - ₹26,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Team management
Quick apply
Manager Unsecured Litigation
Clix Capital —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Communication skills
State Head - Affordable Housing Finance,
gHRig People Solutions —Gurugram, Haryana
- ₹30,00,000 a year
- Full-time
- Leadership
- Banking
Quick apply
Accounts Manager – EPC / Solar (Accounts & Taxation)
Multi Infrastructure and Engineering Pvt Ltd —Gurugram, Haryana
- ₹50,000 - ₹80,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
- Life insurance
Quick apply
13d
Collection Executive
Regain Associates —Kirti Nagar, Delhi, Delhi
- ₹13,000 - ₹22,000 a month
- Full-time
- Microsoft Excel
- Customer service
- 12th Pass
- Food provided
Quick apply
Bengali Tele Caller (Fresher)
Acuerdo India Private Limited —Gurgaon H.O, Gurugram, Haryana
- ₹12,000 - ₹18,000 a month
- Full-time
- Sales
- Salesforce
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Debt Collection Officer
Helloaaye Management Private limited —Dwarka Mor Metro Station, Delhi, Delhi
- ₹13,000 - ₹17,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
AVP - Collections Analytics & Strategy
Clix Capital —Gurugram, Haryana
- Full-time
- Communication skills
- Analytics
Activity Owner
EXL Service —Gurugram, Haryana
- Full-time
- Bachelor's degree
BPO telecaller
Konexion back office pvt ltd —Lajpat Nagar, Delhi, Delhi
- ₹14,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Group Head - Commercial
WPP Media —Gurugram, Haryana
- Hybrid work
- Budgeting
- Communication skills
- Health insurance
- Paid time off
Assistant Manager-Accounts
JLL —Gurugram, Haryana
- Finance
- Budgeting
- Accounting
- Health insurance
1d
Risk Lead
indiagold —Gurugram District, Haryana
- Full-time
- Hair styling
- Financial services
- Leadership
12d
1985449-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- APIs
- Agile
- Communication skills
Order to Cash Operations Specialist
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- Finance
Telecaller
Konexion back office pvt ltd —Lajpat Nagar, Delhi, Delhi
- ₹13,000 - ₹17,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Order to Cash Operations Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- Salesforce
Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- SQL
- Machine learning
- Communication skills
Sr. Manager - Finance
PinnacleU —Gurugram, Haryana
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
Quick apply

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Maintenance Collections & CRM

Shubhashray Housing India -
Gurugram, Haryana

Apply Now

Job details

Full-time
Up to ₹15,00,000 a year
7 days ago

Qualifications

Facilities management
Bachelor's degree
Business Administration

Full job description

About Shubhashray Housing

Shubhashray Housing is a mission driven company focused on addressing the affordable housing needs of low-income families. It is a professionally run, debt free company with over 175 employees and projects across 9 locations in NCR, Gujarat and Rajasthan. Please watch https://youtu.be/Rd8cLpBq5NU?si=20docIOdNzXgFF4Land https://shubhashray.com/about-us/to know more about its impact.

Our Culture

We maintain the highest standards of integrity with all stakeholders and partners: our customers, employees, contractors and our site workmen. We take pride in enhancing our customers' lives even after we have handed over the homes. We have zero tolerance for politicking. We like low-ego and conscientious people whose life mission is to constantly learn. We practice a culture that rewards initiative, a low-cost mindset and deliverability, with little regard for hierarchy or centralisation.

If you have the right mix of intelligence, passion and high integrity needed to help us accomplish our goals, we strongly encourage you to apply.

Why Join Us

a. Great Place to Work: Shubhashray Housing India was certified as a "Great Place to Work," offering a dynamic and supportive work environment.
b. Growth Opportunities: We offer a steep learning curve in a fast-growing company that encourages independent decision-making.
c. Mission-Driven: Be part of a mission driven, high energy team to provide efficient housing solutions while enhancing customers' lives.

Job description

Job Description - Maintenance Collections & CRM

Location

Head Office, Gurgaon

CTC

upto 15,00,000 per annum

Reports To

Senior Management / Leadership

Role Summary

This role owns the maintenance P&L across all Shubhashray sites from resident collections and rate revisions to service delivery through site maintenance teams. It is the single point of accountability for ensuring residents pay on time, stay satisfied, and continue paying when rates are revised. The person will act as the calm, senior face of maintenance operations with residents while coordinating closely with Legal, CRM, site teams, vendors, and senior management.

Key Responsibilities

Collections

Own maintenance collections across all sites; drive on-time payment culture; run structured follow-up and escalation with defaulters in coordination with legal.

Resident Relationship

Build direct, trust-based relationships with residents/RWAs; be the calm, senior point of contact for escalations and heated interactions.

Rate Revisions

Communicate and manage resident expectations around maintenance rate increases, protecting collection rates through the transition.

P&L Ownership

Own site-wise maintenance P&L cost control, vendor spend, and billing accuracy across all sites; track fund flow from collection to bank deposit and reconciliation, ensuring timely, transparent movement of resident payments with no leakage or delay.

Team Delegation

Delegate and monitor site maintenance teams against SLAs and resident satisfaction benchmarks.

Vendor Management

Manage vendors for on-site assets STP, lifts, security, housekeeping, horticulture, and other AMC services.

Cross-functional Coordination

Coordinate with Legal (dues recovery, RWA handover, IFMS matters), CRM (resident data and communication), and senior management on pricing and strategy.

Strategy Input

Represent maintenance operations in leadership reviews; recommend strategy on pricing, service levels, and site-wise turnaround plans.

Ideal Candidate Profile

Any graduate; a background in law, business administration, or facilities management is a plus.
5-8 years of experience in CRM, facility/township management, or resident services real estate or residential township experience strongly preferred.
Working knowledge of RWA/society management, IFMS, and maintenance billing cycles.
Demonstrated ability to hold calm, professional conversations under conflict this is a non-negotiable requirement given the resident-facing nature of the role.
Comfortable owning a P&L and being measured on collection outcomes, not just task execution.
Strong cross-functional coordination skills — able to work fluently with Legal, CRM, site operations, and leadership.

Customer Success Manager

Real Estate (Co-working)

Customer Success, Service & Operations

Full Time, Permanent

Customer Success

Education

Any Graduate

Apply Now

Refine Your Search

collection recovery jobs in gurugram haryana

Maintenance Collections & CRM

Field Supervisor

Manager Unsecured Litigation

State Head - Affordable Housing Finance,

Accounts Manager – EPC / Solar (Accounts & Taxation)

Collection Executive

Bengali Tele Caller (Fresher)

Debt Collection Officer

AVP - Collections Analytics & Strategy

Activity Owner

BPO telecaller

Group Head - Commercial

Assistant Manager-Accounts

Risk Lead

1985449-Lead Assistant Manager

Order to Cash Operations Specialist

Telecaller

Order to Cash Operations Manager

Senior Manager

Sr. Manager - Finance

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