Gurugram Haryana Customer support coordinator Jobs – 105 Open Jobs Today

Customer Service Coordinator (Night Shift)
Keysight Technologies, Inc. —Gurugram, Haryana
- Part-time
- Remote
- Oracle
- Salesforce
- English
GTC Business Support Analyst
Barclays —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Sales Coordinator
NEEMAN SEATING SOLUTION PRIVATE LIMITED —Manesar, Haryana
- ₹11,532.08 - ₹31,318.16 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
- Cell phone reimbursement
Quick apply
2d
CEO's Office
Lenskart —Gurugram, Haryana
- Full-time
- Master's degree
- AI
- MBA
Quick apply
1:1 Mentorship Program Lead
Indigo Research —Gurugram, Haryana
- Remote
- Management
- English
- Research
12d
Proposal Associate
Jacobs —Gurugram, Haryana
- Salesforce
- Engineering
- Windows
3d
Sales Coordinator
Ayush Herbals & Healthcare Private Limited —Dwarka, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
1d
PAYROLL COORDINATOR
McCormick —Gurugram, Haryana
- Customer service
- Business Administration
- Accounting
- Paid time off
Project Coordinator - ServiceNow
AHEAD —Gurugram, Haryana
- Full-time
- Remote
- Salesforce
- English
- Administrative experience
Service Coordinator
Gunnebo Entrance Control GmbH —Gurugram, Haryana
- Full-time
- Hospitality
- Sales
- ERP systems
13d
Support Platform Administrator
Sprinklr —Gurugram, Haryana
- Full-time
- Computer Science
- Bachelor's degree
- APIs
- Paid time off
14d
Sr Analyst, Human Resources
Yum! Brands —Gurugram, Haryana
- Oracle
- Analysis skills
- Team management
1d
Associate Account Coordinator (Order Management)
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Senior Coordinator - Supply Chain
Dentsply Sirona —Manesar, Haryana
- Online application
11h
Lead Platinum Support Account Manager
Sprinklr —Gurugram, Haryana
- Weekend availability
- Salesforce
- English
- Analysis skills
- Paid time off
6d
Coordinator, Shared Services
MongoDB —Gurugram, Haryana
- Azure
- AWS
- Data entry
Medical Tourism Coordinator / Admin Assistant
Medi Health India Private Limited —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Health insurance
Quick apply
4d
FS-RISK CONSULTING-ITRM-Senior
EY —Gurugram, Haryana
- Azure
- Master's degree
- AWS
- Health insurance
23h
Sales Coordinator
Luxewood India —Naraina, Delhi, Delhi
- ₹45,000 - ₹50,000 a month
- Full-time
- Sales
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
14d
Sponser Billing Coordinator
ApplyBoard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Customer service
- ERP systems

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Customer Service Coordinator (Night Shift)

Keysight Technologies, Inc. -
Gurugram, Haryana

Apply Now

Job details

Part-time | Full-time

Qualifications

Oracle
Salesforce
English
Microsoft Office
Bachelor's degree

Full job description

Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:

Customer Serv Ops Associate – Shift-Night Job

Order Booking & Validation

Review and validate Purchase orders (PO/PA) against approved Quotes and contracts.
Book orders in Salesforce in compliance with commercial, revenue, export, and tax requirements.
Serve as first point of contact for order-related clarifications.

2. Order Corrections & Amendments

Assess impact of change requests on orders, licenses, and invoices.
Execute approved corrections in Salesforce, KSM, and Oracle Cloud.
Coordinate escalations with Sales, Finance, and IT as required.

3. License Execution & Delivery

Generate and validate software licenses using Keysight Software Manager (KSM) (Note: for CAE, change expected as

licensing delivery transitions to a self-service model).

Ensure accuracy of entitlement parameters and successful customer delivery.
Generate temporary licenses based on justified business needs, strictly following official Licensing

guidelines, approval processes, and compliance requirements.

Track and manage software and license delivery status across systems, including monitoring orchestration

progress via the Oracle Cloud Self-Service page to ensure timely delivery. (For: ODE)

Monitor delivery statuses (Pending, Completed, Failed) and ensure visibility of delivery progress. (For: ODE)
Coordinate with Sales, Licensing, and IT teams to investigate and resolve delivery-related issues.
Troubleshoot basic license issues and escalate complex cases.

4. Invoice Readiness & Management

Ensure orders are invoicing-ready with correct commercial parameters.
Support timely invoice creation and corrections, including credit notes.
Ensure VAT/GST and local tax compliance in invoicing.

5. Compliance, Credit & KYC Execution

Identify credit holds, extended payment terms, or KYC requirements.
Ensure orders are booked only after required approvals are obtained.
Coordinate with Credit Analysts and Compliance teams.

6. Stakeholder Coordination & Communication

Act as liaison between Global Customer Service, Sales, Finance, IT, and Licensing.
Provide structured status updates and root-cause-based escalations.
Promote a One-Keysight collaboration mindset.

7. Data Quality & System Integrity

Ensure accuracy of data related to customer, quote, opportunity, and order across Salesforce, KSM, and

Oracle Cloud.

Validate data completeness and consistency before order processing. If necessary, work with relevant teams

(CMD, Sales, Credit & Collections, and KSM).

Maintain audit-ready documentation and transactional traceability.
Reporting & Early Issue Detection: Perform interim reporting and data analysis to proactively detect

operational, licensing, or order-related risks and anomalies until standardized Global detection pages and
dashboards are available.
8. Process Improvement & Knowledge Sharing

Identify recurring operational issues and suggest improvements.
Contribute to SOPs, training material, and documentation.
Support onboarding and knowledge transfer within the team.

9. Forecast & Pipeline Support

Support accurate forecasting by ensuring order readiness and clean bookings.
Highlight risks or delays that may impact revenue recognition or forecast accuracy.
Collaborate with Sales and Finance during month- and quarter-end close.

10. Sales Support & Salesforce Administration

Provide comprehensive support to Sales by handling Salesforce-related activities and responding to

administrative requests, including account, opportunity, order, and data maintenance needs.
Scope Note – ODE Hardware Order Booking

ODE HW order booking support is currently performed by dedicated resources. This responsibility shall

remain as a separate responsibility for identified individuals in the 3 GEO.

Qualifications:

Graduate in any stream

Technical - MS Office suite, Salesforce, Oracle

Communication - English language verbal & written

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Apply Now

Refine Your Search

customer support coordinator jobs in gurugram haryana

Customer Service Coordinator (Night Shift)

GTC Business Support Analyst

Sales Coordinator

CEO's Office

1:1 Mentorship Program Lead

Proposal Associate

Sales Coordinator

PAYROLL COORDINATOR

Project Coordinator - ServiceNow

Service Coordinator

Support Platform Administrator

Sr Analyst, Human Resources

Associate Account Coordinator (Order Management)

Senior Coordinator - Supply Chain

Lead Platinum Support Account Manager

Coordinator, Shared Services

Medical Tourism Coordinator / Admin Assistant

FS-RISK CONSULTING-ITRM-Senior

Sales Coordinator

Sponser Billing Coordinator

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