Remote Customer support coordinator Jobs – 25 Open Jobs Today

Telemarketer
Rewaq International Institute —Remote
- ₹10,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- 12th Pass
Quick apply
Clinical Trial Coordinator II - FSP
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- English
12d
Parent Counsellor & Student Enrolment Coordinator
Quraaniq —Remote
- ₹2,000 - ₹5,000 a month
- Part-time
- Remote
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Marketing Coordinator
Digbi Health —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Field Executive
OTECHNONIX INDIA PRIVATE LIMITED —Remote
- ₹15,000 - ₹22,000 a month
- Full-time
- Remote
- Sales
- English
- Microsoft Office
- Paid time off
- Food provided
Quick apply
Field Executive
OTECHNONIX INDIA PRIVATE LIMITED —Remote
- ₹10,000 - ₹22,000 a month
- Full-time
- Remote
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
Product Engineer II
AHEAD —Remote
- Remote
- Computer Science
- Windows
- Assembly
- Health insurance
- Paid time off
Tele Calling Executive
Orell Technosystems (India) Pvt. Ltd —Remote
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- English
- Bachelor's degree
- Communication skills
- Work from home
Quick apply
1h

I want to receive the latest job alerts for customer support coordinator in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near remote

Field Executive jobs in Remote

Telemarketer jobs in Remote

Clinical Trial Manager jobs in Remote

Senior Product Engineer jobs in Remote

Seo Executive jobs in Gurgaon Kty., Gurugram, Haryana

Field Executive jobs in Daryaganj, Delhi, Delhi

Field Executive jobs in Hoskote, Karnataka

Field Executive jobs in Navi Mumbai, Maharashtra

Finance Executive jobs in Bengaluru, Karnataka

Business Development Executive jobs in Hyderabad, Telangana

Export Executive jobs in Mumbai, Maharashtra

Field Executive jobs in Andhra Pradesh

Cognizant, Process Executive jobs in Hyderabad, Telangana

Quality Executive jobs in Chennai, Tamil Nadu

Field Executive jobs in Dhandari Kalan, Ludhiana, Punjab

Field Sales jobs in Chennai, Tamil Nadu

Field Executive jobs in Coimbatore, Tamil Nadu

Field Executive jobs in Assam

Field Executive jobs in Madurai, Tamil Nadu

Hr Executive jobs in Whitefield, Bengaluru, Karnataka

Telemarketer

Rewaq International Institute
Remote

Quick apply

Job details

Full-time
₹10,000 - ₹25,000 a month

Qualifications

Microsoft Excel
Malayalam
English
12th Pass
Bachelor's degree
Data entry
Conversion optimisation
Computer skills
Training & development
Hindi
Communication skills
Negotiation
Time management

Full job description

Position Title: Telecaller

Department: Admissions & Customer Support
Location: MANJERI / KOLLAM/
Reporting To: Branch Manager / Admissions Coordinator
Employment Type: Full-time

Job Summary

We are seeking a confident and customer-focused Telecaller to join our new branch in Kollam. The ideal candidate will be responsible for contacting prospective students, providing course information, following up on inquiries, and supporting the admission process. Candidates with Gulf experience will be given high preference.

Key ResponsibilitiesOutbound Calling

Make outbound calls to prospective students and parents from provided databases
Introduce REWAQ International Institute courses, programs, and benefits
Explain course details, duration, fees, schedules, and career opportunities
Identify customer needs and suggest suitable courses
Follow up with potential leads regularly to convert into admissions

Inbound Call Handling

Answer incoming calls promptly and professionally
Respond to inquiries about courses, admission process, fee structure, and institute location
Transfer calls to the appropriate department or trainer when necessary
Take messages and ensure they are delivered to the right person

Lead Management

Maintain accurate records of calls made and received
Update lead status in the CRM system or Excel sheet
Track follow-up schedules and ensure no lead is missed
Share daily, weekly, and monthly call reports with the manager

Admission Support

Guide students through the admission process step by step
Schedule campus visits, demo classes, or counseling sessions
Coordinate with administrative staff for student registration
Send follow-up emails, messages, or WhatsApp communications

Customer Relationship Management

Build and maintain positive relationships with prospective students
Address objections and concerns with patience and professionalism
Collect feedback from callers and share with management for improvement
Maintain a polite, helpful, and enthusiastic tone at all times

Data Management

Keep student inquiry databases organized and up to date
Ensure confidentiality of caller information and contact details
Assist in preparing call performance reports

Qualifications and RequirementsCategoryRequirementEducational QualificationPlus Two (Higher Secondary) or Graduate in any disciplineTotal Telecalling ExperienceMinimum 6 months to 1 yearLanguage ProficiencyFluent in English, Malayalam, and Hindi (preferred)Computer SkillsBasic knowledge of MS Excel, email, and WhatsApp BusinessAdditional Skills (added advantage)Experience in educational counseling or CRM softwareGulf ExperienceWill get high preferenceRequired Skills and Competencies

Excellent verbal communication and active listening skills
Clear and pleasant phone voice with professional etiquette
Ability to explain course information simply and persuasively
Strong persuasion and negotiation skills
Patience and ability to handle rejection positively
Goal-oriented with a focus on achieving admission targets
Basic computer skills for data entry and report preparation
Ability to work independently and meet daily call quotas
Time management and organizational skills

Key Performance Indicators (KPIs)

Number of outbound calls made per day (minimum target)
Lead conversion rate (inquiries to admissions)
Follow-up completion rate
Inbound call response time and quality
Accuracy of lead data entry and reporting
Student feedback and satisfaction ratings

Work Schedule

Full-time position
Six-day work week with one weekly off
Timings to be discussed during interview

Why Join REWAQ?

Competitive salary based on experience and qualifications
Performance-based incentives on admission targets
Career growth opportunities within a growing organization
Friendly and supportive work environment
Opportunity to be part of a new branch launch in Kollam
Preference and respect for Gulf-returned professionals

How to Apply

Send your CV to: [email protected]

Pay: ₹10,000.00 - ₹25,000.00 per month

Experience:

Training & development: 3 years (Preferred)

Work Location: Remote

Quick apply

Refine Your Search

customer support coordinator jobs in remote

Telemarketer

Clinical Trial Coordinator II - FSP

Parent Counsellor & Student Enrolment Coordinator

Marketing Coordinator

IT Field Executive

Field Executive

Product Engineer II

Tele Calling Executive

I want to receive the latest job alerts for customer support coordinator in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected