greater kailash i delhi delhi front office assistant Jobs – 70 Open Jobs Today

Assistant Manager -Front Desk
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Assistant Manager Revenue
AccorHotel —Delhi, Delhi
- Full-time
- Microsoft Excel
- Analysis skills
- Hotel experience
Quick apply
3d
Assistant Manager - PSU Sales
Max Healthcare —Saket, Delhi
- B.Sc
- English
- Master's degree
4d
Assistant Counsel IND
Ameriprise India —Gurugram, Haryana
- Full-time
- Communication skills
Assistant Manager - Front Office
Hyatt Centric Janakpuri, New Delhi —Delhi, Delhi
- Full-time
- Communication skills
- Hotel experience
Front Office Assistant
Prop Cid Infotech Pvt ltd —Noida, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
12d
Receptionist cum Office Assistant
ILC Group of Companies ( Good earth group ) —Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist and Administrative Assistant
Jagatmitra Foundation —Vikaspuri, Delhi, Delhi
- ₹5,000 - ₹8,000 a month
- Microsoft Office
- Administrative experience
- 12th Pass
Quick apply
2d
Team Leader-Guest Relation
Andaz Delhi —Delhi, Delhi
- Full-time
Receptionist/Administration
Skysher —Ramesh Nagar H.O, Delhi, Delhi
- ₹9,986.69 - ₹15,164.69 a month
- Full-time
- In-person
Quick apply
Sr. Reservation Executive / Assistant Reservation Manager
Rosetum Group of Hotels —Gurugram, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Hospitality
- In-person
- Communication skills
- Cell phone reimbursement
- Flexible schedule
Quick apply
HR consultant- Part time
Children's Dental Center —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Part-time
- Human resources
- Recruiting
- In-person
Quick apply
Assistant Front Office Manager
ConsultantKart.com —Pitampura, Delhi, Delhi
- ₹35,000 - ₹40,000 a month
- Weekend availability
- Bachelor's degree
- Team management
- In-person
Quick apply
Reservations Assistant
Amritara Hotels & Resorts Pvt. Ltd —Delhi, Delhi
- ₹18,000 - ₹22,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Personal Assistant to Managing Director
Sm Clinic —Dwarka, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Assistant Property Manager
The Hosteller —Gurugram, Haryana
- ₹28,000 - ₹35,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
- Health insurance
- Food provided
Quick apply
13d
Revenue Manager / Assistant Revenue Manager
RevTrip India —Faridabad, Haryana
- Email
Front Office Executive
Semirer Digital —Central District, Delhi
- Microsoft Excel
- Customer service
- English
Front Desk Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- 12th Pass
- Front desk
Equity Finance Trader assistant
Macquarie Group Limited —Gurugram, Haryana
- Full-time
- Remote
- Finance
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
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Assistant Manager -Front Desk

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26059629
Job CategoryRooms & Guest Services Operations
LocationAsset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front office assistant jobs in greater kailash i delhi delhi

Assistant Manager -Front Desk

Assistant Manager Revenue

Assistant Manager - PSU Sales

Assistant Counsel IND

Assistant Manager - Front Office

Front Office Assistant

Receptionist cum Office Assistant

Receptionist and Administrative Assistant

Team Leader-Guest Relation

Receptionist/Administration

Sr. Reservation Executive / Assistant Reservation Manager

HR consultant- Part time

Assistant Front Office Manager

Reservations Assistant

Personal Assistant to Managing Director

Assistant Property Manager

Revenue Manager / Assistant Revenue Manager

Front Office Executive

Front Desk Manager

Equity Finance Trader assistant

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