mumbai maharashtra general insurance operations Jobs – 117 Open Jobs Today

Sr. PSE
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- AI
5d
Underwriting Senior Analyst
Accenture —Mumbai, Maharashtra
- Full-time
Quality Auditing Associate
Accenture —Mumbai, Maharashtra
- Full-time
- Agile
- Banking
Deputy Vice President
Spocto —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Financial services
- AI
Financial and Regulatory Reporting Specialist, VP
Deutsche Bank —Mumbai, Maharashtra
- Full-time
- B.Sc
- Finance
- Presentation skills
- Health insurance
Operations Manager
ACCESS LIFE ASSISTANCE FOUNDATION —Mumbai, Maharashtra
- ₹50,000 - ₹65,000 a month
- Email
- Bachelor's degree
- In-person
- Teaching experience
- Health insurance
- Cell phone reimbursement
Quick apply
Global HSSE Manager, Castrol Technology
bp —Mumbai, Maharashtra
- Full-time
- Laboratory experience
- Bachelor's degree
- Travel
HR Head
Perssist Corp —Mumbai, Maharashtra
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- MSW
- English
- Master's degree
- Health insurance
- Life insurance
Quick apply
2d
Senior Analyst, Infrastructure Advisory (Financial Modelling)
Black & Veatch —Vikhroli, Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Officer Accounts
Hindustan Composites —Mumbai, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
Senior Account Manager
Swastik Technopack Private Limited —Andheri, Mumbai, Maharashtra
- ₹65,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- English
- Finance
- Health insurance
Quick apply
15h
Delivery Operations Senior Analyst-Voice+Domain
Accenture —Mumbai, Maharashtra
- Full-time
Insurance Claims Administrator
PROADVICE Wealth IMF Pvt Ltd —Malad, Mumbai, Maharashtra
- ₹13,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
16h
Financial and Regulatory Reporting Specialist, AVP
Deutsche Bank —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
BMS Operator
Saini Electronic Security System —Worli, Mumbai, Maharashtra
- ₹20,000 - ₹33,000 a month
- Full-time
- Schematics
- Software troubleshooting
- In-person
- Health insurance
Quick apply
Engineering Advisor
bp —Mumbai, Maharashtra
- Full-time
- PMP
- Master's degree
- Project management
Deputy Manager - Human Resource
ADM —Mumbai, Maharashtra
- English
- Master's degree
- Human resources
Credit Risk Methodology and Oversight
TIAA —Mumbai, Maharashtra
- Online application
- Doctoral degree
- Finance
- Master's degree
13d
Assistant Service Manager (Car)
Deep HR Services —Sewri, Mumbai, Maharashtra
- ₹35,000 - ₹36,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Life insurance
Quick apply
Procure to Record (P2R) Finance Analyst
Quacquarelli Symonds —Mumbai, Maharashtra
- Full-time
- Hybrid work
- ERP systems
- Health insurance
- Paid time off

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Sr. PSE

HSBC Global Services Limited -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
5 days ago

Qualifications

Customer service
Bachelor's degree
AI
Communication skills
Banking

Full job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Job Introduction

The Universal Banker (UB) role within HSBC's International Wealth and Premier Banking (IWPB) is pivotal in executing a multiyear growth strategy. This strategy is centered on positioning HSBC as a global bank committed to India's long-term growth story, leveraging its full scale of global capabilities. The business is poised for expansion, with plans to add 20 more branches to its existing fleet of 26 branches. The Universal Banker will play a crucial customer-facing role, servicing primarily walk-in customers and managing their requirements to ensure satisfaction. This role is integral to delivering effective branch customer interface functions in the front office and teller areas, aligning with the TCF principles to transition from mere transaction processing to need-based sales.

Principal Responsibilities

Ensure effective delivery of branch customer interface functions to achieve high levels of customer satisfaction and operational efficiency.
Implement TCF principles in daily customer interactions, transitioning from transaction processing to need-based sales.
Maintain branch hygiene standards by ensuring promotional materials are correctly displayed and the banking hall and ATMs are clean.
Manage customer complaints and escalations to ensure a positive customer experience.
Migrate customers to alternate delivery channels in a friendly manner.
Adhere to operational standards set by the bank, maintaining control over customer deliverables and implementing audit recommendations.
Attain key performance indicators (KPIs) by acquiring new customers and promoting credit card and general insurance products.
Meet KPIs for referrals and cross-selling opportunities.

Education Qualifications / Certifications and Requirements

Graduate degree
Experience ranging 1 – 2 years

Other Requirements (Knowledge and Experience)

Holistic understanding of branch operations and processes within the bank.
Sound understanding of the company's customer service requirements.
Exceptional and updated knowledge of banking products, systems, and processes.
Ability to establish mutual respect and trust in dealing with others, working effectively as part of a team.
Demonstrated business focus and customer orientation, providing exemplary service.
Awareness of AML risk and adherence to regulatory guidelines and internal AML & Sanction Policy.
Ability to manage and fulfill customer requirements to their satisfaction, ensuring a positive customer experience consistently.

Skills

Exceptional Communication Skills: Ability to convey information clearly and effectively across various channels.
Strong Interpersonal Skills: Capable of building and maintaining positive relationships with colleagues and clients.
Highly Organized: Demonstrates meticulous attention to detail and efficient task management.
Collaborative Team Player: Works well within a team, contributing to collective goals and fostering a supportive environment.
Proactive and Efficient: Acts swiftly and decisively to achieve objectives, ensuring timely completion of tasks.

Regulatory Certifications:

FEDAI, NISM (Demat), and IRDA certifications are preferred or should be obtained / transferred to HSBC mapping within 3 to 6 months of onboarding

Familiarity with AI-enabled tools is an advantage.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Apply Now

Refine Your Search

general insurance operations jobs in mumbai maharashtra

Sr. PSE

Underwriting Senior Analyst

Quality Auditing Associate

Deputy Vice President

Financial and Regulatory Reporting Specialist, VP

Operations Manager

Global HSSE Manager, Castrol Technology

HR Head

Senior Analyst, Infrastructure Advisory (Financial Modelling)

Officer Accounts

Senior Account Manager

Delivery Operations Senior Analyst-Voice+Domain

Insurance Claims Administrator

Financial and Regulatory Reporting Specialist, AVP

BMS Operator

Engineering Advisor

Deputy Manager - Human Resource

Credit Risk Methodology and Oversight

Assistant Service Manager (Car)

Procure to Record (P2R) Finance Analyst

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