electronic city bengaluru karnataka service desk engineer Jobs – 165 Open Jobs Today

CORE NETWORK OPERATIONS ENGINEER (1ST LINE) - Bangalore VOIS
Vodafone —Bengaluru, Karnataka
- Full-time
- English
- Bachelor's degree
- Computer networking
1d
Network Engineer
Soffit Infrastructure Services Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- Up to ₹20,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Power Converter Design Engineer
Miniaturize Electronics Pvt Ltd —Bengaluru, Karnataka
- ₹35,000 - ₹45,000 a month
- Full-time
- Laboratory experience
- Master's degree
- Analysis skills
Quick apply
1d
Senior Engineer – Desktop Engineering & Support
Thakral One —Bengaluru, Karnataka
- Azure
- Windows
- Analysis skills
22h
IT Support Engineer
TRIGAJA —Bengaluru, Karnataka
- From ₹3,50,000 a year
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
4d
Sr. Manager, Service Desk & IT Automation (Hybrid in Bangalore)
Smartsheet —Bengaluru, Karnataka
- Computer Science
- English
- APIs
IT Support Engineer
SentinelOne —Bengaluru, Karnataka
- Remote
- Google Suite
- Azure
- Software troubleshooting
- Health insurance
- Flexible schedule
Quick apply
2d
IT Engineer
Burns & McDonnell —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Windows
IT Support Officer
Buro Happold —Bengaluru, Karnataka
- Software troubleshooting
- English
- Bachelor's degree
- Health insurance
IT Service Resolution Analyst
Paychex —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Service Desk Engineers
Qualitest —Bengaluru, Karnataka
- Rotational shift
- Computer Science
- Software troubleshooting
- Windows
Network Engineer L1- Bangaluru
Talent Vision Services —Bengaluru, Karnataka
- ₹4,00,000 a year
- Weekend availability
- Bachelor's degree
- Computer networking
Quick apply
Senior Engineer - Desktop Engineering & Support
Thakral One —Bengaluru, Karnataka
- Full-time
- Azure
- Windows
- Analysis skills
Quick apply
6h
Sr. Engineer, Endpoint Services
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
Service Engineer
Christie Digital Systems Inc. —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Microsoft Office
- Analysis skills
- Health insurance
Quick apply
2d
Service Desk Coordinator
Power Bridge Systems —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
- Health insurance
Engineering Division - Ext Client Digital Support - Analyst - Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Machine learning
- Health insurance
IT Operations Analyst I
Sabre —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
Technical Support Specialist - L1 (Hybrid)
Smartsheet —Bengaluru, Karnataka
- Night shift
- Salesforce
- English
- SQL
- Commuter assistance
Senior Technology Operations and Support Engineer, Network & Telephony
Ralph Lauren —Bengaluru, Karnataka
- Full-time
- Hospitality
- Software troubleshooting
- Communication skills

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CORE NETWORK OPERATIONS ENGINEER (1ST LINE) - Bangalore VOIS

Vodafone -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
1 day ago

Qualifications

Incident management
5G
English
Bachelor's degree
ITIL
Virtualization
Computer networking
Training & development
Network monitoring
3G
4G/LTE

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Core Network Operations Engineer (1st Line) to support 24x7 network monitoring and incident management within the INOC function in Bangalore. This role is responsible for first-level network operations, ensuring high availability across voice and data core networks, including 2G, 3G, LTE and 5G technologies. The individual will play a critical role in detecting, diagnosing and resolving incidents or escalating them as required, ensuring service reliability and adherence to SLAs and KPIs.

What you will do

Perform NOC shift activities, following defined operational routines and processes
Monitor network alarms and events to proactively detect incidents
Correlate alarms to identify issues and initiate incident registration
Manage the full incident lifecycle, from detection through to closure
Troubleshoot and resolve issues remotely or escalate to relevant teams when required
Ensure timely and accurate incident escalation based on impact and priority
Dispatch incidents to internal teams, suppliers, or external partners where appropriate
Operate and maintain Voice and Data Core Networks and charging systems across 2G, 3G, LTE, and 5G (including VNF/containerised environments)
Support service desk operations including call handling, ticket creation, and email communications
Coordinate with field technicians for fault resolution support
Follow up on ongoing incidents, alarms, and pending tickets to ensure resolution
Maintain consistency checks of network inventory databases and report discrepancies
Ensure adherence to SLA, KPI, and escalation processes at all times

Who you are

A graduate in Telecommunications or a related discipline
Experienced in telecommunications operations or similar technical roles
Knowledgeable in GSM, UMTS, LTE and 5G Core Technologies
Familiar with virtualisation and containerisation technologies
Understanding of ITIL Incident Management processes
Comfortable working in a technical IT applications environment
Able to communicate technical information clearly to non-technical stakeholders
Skilled in collaborating with internal teams, customers, and external partners
Capable of working effectively under pressure and during critical incidents
Demonstrates strong teamwork and ability to work in a shift-based environment
Proficient in written and spoken English
Exhibits a customer-focused mindset, prioritising service quality and responsiveness
Brings a proactive and solution-oriented approach to problem-solving

Not a perfect fit

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best

What's in it for you

Opportunity to work in a globally connected NOC environment supporting critical telecom infrastructure
Exposure to advanced core network technologies including 5G and virtualised networks
A collaborative and inclusive work environment
Hands-on experience in incident management and operational excellence
Continuous learning and professional development within a leading telecom organisation

What skills you will learn

Advanced network monitoring and incident management techniques
Core telecom technologies across multi-generational networks (2G to 5G)
Practical experience in virtualised and containerised network environments
Effective stakeholder communication and cross-team coordination
SLA/KPI-driven performance management in real-time operations
Problem-solving in high-pressure, mission-critical environments

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/
Facebook: https://www.facebook.com/voisglobal
Instagram: https://www.instagram.com/voisglobal/
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2

Apply Now

Refine Your Search

service desk engineer jobs in electronic city bengaluru karnataka

CORE NETWORK OPERATIONS ENGINEER (1ST LINE) - Bangalore VOIS

Network Engineer

Power Converter Design Engineer

Senior Engineer – Desktop Engineering & Support

IT Support Engineer

Sr. Manager, Service Desk & IT Automation (Hybrid in Bangalore)

IT Support Engineer

IT Engineer

IT Support Officer

IT Service Resolution Analyst

Service Desk Engineers

Network Engineer L1- Bangaluru

Senior Engineer - Desktop Engineering & Support

Sr. Engineer, Endpoint Services

Service Engineer

Service Desk Coordinator

Engineering Division - Ext Client Digital Support - Analyst - Bengaluru

IT Operations Analyst I

Technical Support Specialist - L1 (Hybrid)

Senior Technology Operations and Support Engineer, Network & Telephony