Kovilambakkam Chennai Tamil Nadu Customer support coordinator Jobs – 129 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Sales Coordinator
Uniworld Logistics Private Limited —Chennai, Tamil Nadu
- ₹22,000 - ₹30,000 an hour
- Part-time
- Customer service
- Administrative experience
- SharePoint
- Cell phone reimbursement
Quick apply
2d
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS
HR and Client Relations Coordinator
Fleet Studio Technologies —Chennai, Tamil Nadu
- ₹2,50,000 - ₹3,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
13d
Service Process Coordinator-South 1
MSX International —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Service Coordinator / Spare Parts Management
ZF —Chennai, Tamil Nadu
- Microsoft Excel
- Customer service
- English
3h
Business Coordinator
Integrated Assessment Services Pvt Ltd —Anna Nagar, Chennai, Tamil Nadu
- ₹16,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Food provided
Quick apply
Sales Coordinator
Bioscreen Instruments Pvt. Ltd. —Ashok Nagar, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Computer skills
- Health insurance
- Paid sick time
Quick apply
6d
Analyst - P2P
Philips —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Data entry
2h
Back Office Executive- Hindi
ASCENT E-DIGIT SOLUTIONS PVT LTD —Chennai, Tamil Nadu
- ₹25,000 a month
- Call employer
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
5h
Export Coordinator
Sweet Karam Coffee —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
12d
Training Coordinator
DHL —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
Placement Coordinator
QuestAlliance —Chennai, Tamil Nadu
- Full-time
- Childcare
- Team management
- Computer skills
- Health insurance
4h
Marketing Coordinator
Shuter Enterprises India pvt Limited —Raja Annamalaipuram, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Associate Manager- Accounts Payable
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Health insurance
- Paid sick time
7h
Sales Coordinator
ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Client Coordinator at Anna Nagar, Chennai
imperial Diagnostics —Anna Nagar, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Flexible schedule
Quick apply
Service Engineer - Customer Support
chanlong manufacturing and trading pvt ltd —Poonamallee, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- In-person
Quick apply
14d
Export Inside sales coordinator
ALPHA GLOBAL LOGISTICS —Chennai, Tamil Nadu
- From ₹4,80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Logistic Sales Coordinator
Digispoc Technology —Madras Electricity System, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
Quick apply
4d

I want to receive the latest job alerts for customer support coordinator in kovilambakkam chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near kovilambakkam chennai tamil nadu

Back Office Executive jobs in Chennai, Tamil Nadu

Inside Sales Manager jobs in Chennai, Tamil Nadu

Service Coordinator jobs in Chennai, Tamil Nadu

Service Coordinator jobs in Bengaluru, Karnataka

Export Coordinator jobs in Chennai, Tamil Nadu

Operations Administrator jobs in Chennai, Tamil Nadu

Training Coordinator jobs in Chennai, Tamil Nadu

Sales Coordinator jobs in Chennai, Tamil Nadu

Sales Coordinator jobs in Ashok Nagar, Chennai, Tamil Nadu

Office Assistant jobs in Lucknow, Uttar Pradesh

Back Office Executive jobs in Gurugram, Haryana

Back Office Executive jobs in Kolkata, West Bengal

Mis Executive jobs in Surat, Gujarat

Back Office Executive jobs in Habra, West Bengal

Back Office Executive jobs in Belgharia, Kolkata, West Bengal

Back Office Executive jobs in Remote

Remote Work Digital Marketing jobs in Delhi, Delhi

Marketing Coordinator jobs in Ahmedabad, Gujarat

Digital Marketing, Work From Home jobs in Madurai, Tamil Nadu

Marketing Coordinator jobs in Thiruvananthapuram, Kerala

Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in kovilambakkam chennai tamil nadu

Customer Service Coordinator

Sales Coordinator

Lead Administrator (Support &Operations)

HR and Client Relations Coordinator

Service Process Coordinator-South 1

Service Coordinator / Spare Parts Management

Business Coordinator

Sales Coordinator

Analyst - P2P

Back Office Executive- Hindi

Export Coordinator

Training Coordinator

Placement Coordinator

Marketing Coordinator

Associate Manager- Accounts Payable

Sales Coordinator

Client Coordinator at Anna Nagar, Chennai

Service Engineer - Customer Support

Export Inside sales coordinator

Logistic Sales Coordinator

I want to receive the latest job alerts for customer support coordinator in kovilambakkam chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected