Pimple Soudagar Pune Maharashtra Customer support representative Jobs – 138 Open Jobs Today

Product Support Representative II
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
Customer Service Representative
Ecospring Oversys Private Limited —Pimpri, Pune, Maharashtra
- ₹19,455.81 - ₹34,178.28 a month
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
Project Scheduler
Curtiss-Wright —Bhosari, Pune, Maharashtra
- Full-time
- Analysis skills
- Project management
- Communication skills
4d
Associate Customer Success
WillScot —Pune, Maharashtra
- Microsoft Word
- CRM software
- Hospitality
5d
Customer Success Team Leader
Clean Harbors —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
CSR (Customer Service Representative)
Advait Techserve India Pvt Ltd —Pune, Maharashtra
- ₹10,525.54 - ₹34,553.31 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Client Service Representative | Night Shift
Binated —Aundh, Pune, Maharashtra
- From ₹2,15,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Order Management Specialist (CSR)
Avient —Pune, Maharashtra
- Full-time
- Walk-in
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
9d
Chat Support Executive
Cympac Software Solutions Pvt Ltd —Kharadi, Pune, Maharashtra
- ₹15,582.17 - ₹32,493.03 a month
- Part-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Sales Representative (Amusement Park)
The Growth Hive —Bavdhan, Pune, Maharashtra
- ₹2,50,000 - ₹5,00,000 a year
- Full-time
- Sales
- English
- Business development
Quick apply
5h
IT Customer Service Representative
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Windows
- Bachelor's degree
Customer Order Management Representative - Level II - OFFC
Cummins Inc. —Pune, Maharashtra
- Night shift
- Hybrid work
- Customer service
- Research
- 12th Pass
3d
Product Support Representative III
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Rotational shift
- Hybrid work
- Software troubleshooting
- Analysis skills
- Human resources
Associate Representative, Customer Service Operations
Cencora —Pune, Maharashtra
- Full-time
- CRM software
- Customer service
- Salesforce
Customer Service Rep II
Medline Industries —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office Executive
Mibelle biochemistry —Pimpri-Chinchwad, Maharashtra
- ₹20,000 - ₹30,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
Senior Associate
PwC —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Support Representative - Securities Finance (Pune Location)
FIS Global —Pune, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Customer Service Representative
Mouser Electronics —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Communication skills
- Time management
Training and Quality Manager
EVERSANA —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Product Support Representative II

UKG (Ultimate Kronos Group) -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Excel
Software troubleshooting
Customer service
Salesforce
Microsoft Office
Driving Licence
Analysis skills
Bachelor's degree
Payroll
Communication skills
Tax experience
Time management
Help desk

Full job description

Job description

Company and benefits

Job ID

PRODU019479

Employment Type

Regular

Work Style

hybrid

Location

Pune City,India

Role

Product Support Representative II

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Job Summary
UKG is seeking a client focused and detail oriented Specialty Support Representative II to join our Payroll Services Support team. Payroll Services Support partners closely with Payroll Operations and Tax Compliance teams to deliver accurate, timely, and compliant payroll services to our UKG Ready and clients.
This role is responsible for managing and resolving complex Payroll Services–related inquiries, responding promptly to client and internal partner requests, and driving effective resolution while maintaining a high level of client satisfaction. The Specialty Support Representative II supports tax, funding, post payroll, and configuration related issues that require specialized Payroll Services knowledge.
Duties and Responsibilities May Include:

Resolve complex Payroll Services–related client inquiries, including payroll tax issues, post payroll submissions, funding inquiries, and configuration changes.
Research, troubleshoot, and analyze issues related to amended tax returns, ACH returns, payroll funding exceptions, tax code maintenance, bank account updates, and check delivery configurations.
Partner with Payroll Services Operations, Tax Filing, Funding, and Product Support teams to drive accurate and timely issue resolution.
Manage Salesforce cases in a timely manner, documenting all analysis, actions taken, and client communications to ensure clear audit trails.
Communicate proactively with clients to provide status updates, set expectations, and ensure understanding of required actions.
Identify trends, recurring issues, or potential risks and escalate to leadership when appropriate.
Ensure compliance with internal controls, payroll tax regulations, and data handling requirements.
Support peak processing periods by effectively managing an increased case workload while maintaining service quality.
Participate in initiatives to improve Payroll Services support processes, documentation, and client experience.
Collaborate effectively within a team environment and function independently while managing competing priorities.
Perform additional duties or stretch assignments as assigned.

Required Qualifications:

2+ years of experience supporting payroll and/or payroll tax systems, or equivalent experience in a payroll service bureau or help desk environment
Strong analytical and problem solving skills with high attention to detail
Excellent customer service and client communication skills
Ability to manage an average case workload of approximately 20 cases, increasing to 30+ during peak periods
Ability to exercise judgment within broadly defined practices and procedures
Strong organizational and time management skills in a fast paced, deadline driven environment
Proficiency with Microsoft Office tools, including Excel
Experience documenting and managing work within Salesforce or similar case management systems

Preferred Qualifications:

Familiarity with UKG Ready and/or HCM applications
Experience supporting payroll funding, tax corrections, or post payroll processing
Experience working directly with clients using email, phone, and collaboration tools (MS Teams/Zoom)
Bachelor’s degree or equivalent work experience

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter

ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.

Apply Now

Refine Your Search

customer support representative jobs in pimple soudagar pune maharashtra

Product Support Representative II

Customer Service Representative

Project Scheduler

Associate Customer Success

Customer Success Team Leader

CSR (Customer Service Representative)

Client Service Representative | Night Shift

Order Management Specialist (CSR)

Chat Support Executive

Sales Representative (Amusement Park)

IT Customer Service Representative

Customer Order Management Representative - Level II - OFFC

Product Support Representative III

Associate Representative, Customer Service Operations

Customer Service Rep II

Office Executive

Senior Associate

Product Support Representative - Securities Finance (Pune Location)

Customer Service Representative

Training and Quality Manager

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