Gurgaon Haryana Quality auditor Jobs – 114 Open Jobs Today

Analyst - Quality
Alight —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
Team Leader – Quality Assurance
Unimrkt Research —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Project Auditor
Jacobs —Gurugram, Haryana
- English
- Project management
- Bachelor's degree
Quality Auditing Senior Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Supplier Quality Engineer (SQE) / Supplier Quality Assurance (SQA)
Carrier —Gurugram, Haryana
- Full-time
- Electrical experience
- Bachelor's degree
- HVAC
- Flexible schedule
Quality Engineer
Stryker —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
- Health insurance
Quality/ Technical Manager for ISO/IEC 17020
Fare Labs —Gurugram, Haryana
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
Call Quality Analyst
MTG LEARNING MEDIA —Gurugram, Haryana
- ₹15,161.15 - ₹30,440.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
12d
Sr Auditor, Audit & Controls
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Oracle
- Finance
- Master's degree
4d
Delivery Lead Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
Project Manager
NSF International —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
CEO for Certification Bodies
Fare Labs —Gurugram, Haryana
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
Tax Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Office
- Finance
- Master's degree
Team Leader Governance & Compliance
InterContinental Hotels Group —Gurugram, Haryana
- Hospitality
- Management
- No experience needed
Deputy GDS RMS Independence Group Leader
EY —Gurugram, Haryana
- AI
- Leadership
- Communication skills
Analyst - Business Consulting Risk - CHS - CNS - Risk - Process & Controls - Gurgaon
EY —Gurugram, Haryana
- Master's degree
- Project management
- Travel
Associate-Financial Advisory Services
Oxane Partners —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Financial services
Manager Security
AHEAD —Gurugram, Haryana
- Hybrid work
- Azure
- AWS
- Bachelor's degree
- Health insurance
- Paid time off
Senior Associaate-Borrowing Base
Acuity Knowledge Partners —Gurugram, Haryana
- Microsoft Word
- Microsoft Excel
- Master's degree
5d
Treasury Manager, GESS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Excel
- English
- Team management

I want to receive the latest job alerts for quality auditor in gurgaon haryana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

quality auditor jobs near gurgaon haryana

Quality Analyst jobs in Gurugram, Haryana

Project Manager jobs in Gurugram, Haryana

Technical Manager jobs in Gurugram, Haryana

Security Officer jobs in Gurugram, Haryana

Quality Assurance Analyst jobs in Gurgaon Sector 17, Gurugram, Haryana

Quality Assurance jobs in Chandigarh, Chandigarh

Quality Assurance Analyst jobs in Taramani, Chennai, Tamil Nadu

Fresher,data Analyst jobs in Bengaluru, Karnataka

Quality Assurance Analyst jobs in Viman Nagar, Pune, Maharashtra

Quality jobs in Puducherry

Quality Assurance Analyst jobs in Velachery, Chennai, Tamil Nadu

Quality Assurance jobs in Navi Mumbai, Maharashtra

Quality Analyst jobs in Electronic City, Bengaluru, Karnataka

Quality Analyst jobs in Coimbatore, Tamil Nadu

Quality Analyst jobs in Gurgaon Village, Gurugram, Haryana

Analyst jobs in Mumbai, Maharashtra

Fabrication Quality Engineer jobs in Pune, Maharashtra

Quality Control jobs in Noida, Uttar Pradesh

Quality Analyst jobs in Kodigehalli, Bengaluru, Karnataka

Food Quality Control, Cruise Ship jobs in Kochi, Kerala

Analyst - Quality

Alight -
Gurugram, Haryana

Apply Now

Job details

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Excel
Analysis skills
Quality assurance
Root cause analysis
Communication skills

Full job description

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Quality Analyst

Role Summary

The Quality Analyst is responsible for ensuring end‑to‑end quality of delivery and adherence to defined standards across customer care, operations, or solution delivery processes. The role focuses on quality audits, defect identification, root cause analysis, stakeholder feedback, and continuous process improvement, ensuring high‑quality outcomes aligned with Alight’s “Champion People, Grow with Purpose, Be Alight” values

Key Responsibilities

1. Quality Audits & Monitoring

Conduct regular quality audits of transactions, cases, or customer interactions (voice and/or non‑voice) to evaluate compliance with defined quality standards and SLAs
Meet daily/weekly/monthly audit targets while maintaining accuracy and consistency
Use standard quality audit frameworks, checklists, and scorecards during evaluations

2. Root Cause Analysis & Defect Identification

Analyze audit results to identify recurring errors, trends, and systemic quality gaps
Perform root cause analysis to determine process, knowledge, or system‑related issues
Document quality defects clearly and share insights with operations, training, and leadership teams

3. Feedback, Coaching & Calibration

Provide clear, actionable, and high‑impact feedback to customer care representatives or operational teams
Participate actively in calibration sessions to ensure scoring consistency and audit accuracy
Support coaching initiatives by highlighting improvement opportunities and best practices

4. Reporting & Quality Metrics

Prepare and maintain quality reports highlighting trends, error types, compliance gaps, and improvement areas
Track quality KPIs and share insights with stakeholders to support data‑driven decisions
Ensure timely and accurate reporting aligned with business and client requirements

5. Process Improvement & Quality Governance

Provide inputs for improving quality frameworks, audit tools, and review methodologies
Support continuous quality improvement initiatives and compliance requirements
Contribute to the enhancement of end‑user experience and service delivery outcomes

6. Stakeholder Collaboration

Collaborate with operations, training, and leadership teams to address quality gaps
Engage with global stakeholders when required, ensuring alignment on quality expectations
Support “Audit the Auditor” processes where applicable

7. Process Knowledge & Floor Support

Take live calls or handle cases periodically to stay connected with process updates and real‑time challenges
Stay updated on policy changes, client requirements, and operational workflows

Required Skills & Competencies

Technical & Functional Skills

Strong understanding of quality assurance methodologies and audit processes
Experience using quality audit forms, scorecards, and reporting tools
Working knowledge of MS Excel, PowerPoint, and data analysis for reporting
Familiarity with compliance and quality governance frameworks

Behavioural & Interpersonal Skills

Excellent verbal and written communication skills
Overall work experience of 6 year and above
Ability to deliver constructive feedback and influence stakeholders positively
Strong analytical and problem‑solving mindset
High attention to detail and consistency in evaluations

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Apply Now

Refine Your Search

quality auditor jobs in gurgaon haryana

Analyst - Quality

Team Leader – Quality Assurance

Project Auditor

Quality Auditing Senior Analyst

Supplier Quality Engineer (SQE) / Supplier Quality Assurance (SQA)

Quality Engineer

Quality/ Technical Manager for ISO/IEC 17020

Call Quality Analyst

Sr Auditor, Audit & Controls

Delivery Lead Manager

Project Manager

CEO for Certification Bodies

Tax Analyst

Team Leader Governance & Compliance

Deputy GDS RMS Independence Group Leader

Analyst - Business Consulting Risk - CHS - CNS - Risk - Process & Controls - Gurgaon

Associate-Financial Advisory Services

Manager Security

Senior Associaate-Borrowing Base

Treasury Manager, GESS - Global Capability Center

I want to receive the latest job alerts for quality auditor in gurgaon haryana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected